Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,650 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,650 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Visit Website

Write Your review

Tell us how Bloom & Wild made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloom & Wild 5 star review on 14th October 2025

5230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“When received four of the flowers were dead and had to be thrown away, which therefore left them being a very very small bunch of flowers :(”

Helpful Report

Posted 9 years ago

I'm so sorry to hear that some of the flowers had to be thrown out! We do make every effort to send the freshest blooms and package them so they arrive in a good condition. To apologise, I've gone ahead and refunded you 30% of your order cost back to your card.

Posted 9 years ago

“Flowers came 3 days late, limp and half dead when they did arrive, did perk up a little when out in water but didn't last many days at all. Really disappointing I'm afraid”

Helpful Report

Posted 9 years ago

Hi Louise, so sorry to hear this. Please do let our customer delight team know at hello@bloomandwild.com and they can make this up to you

Posted 9 years ago

“Not good took three lots to get a decent lot .”

Helpful Report

Posted 9 years ago

Hi Stanley, I'm really sorry to hear this. It should never be the case and we of course aim for beautiful bouquets each time. However if there is anything else we can help with please do let us know at hello@bloomandwild.com

Posted 9 years ago

“I'm sure the flowers would have been much better had they been posted through the letter box!!! This was the whole reason I brought them as I knew the person i was buying for would not be home. So by the time they got picked up from the post office they were dead!!!!”

Helpful Report

Posted 9 years ago

Hi Craig, I'm so sorry to hear this. Please do let us know at hello@bloomandwild.com and we can make this up to you

Posted 9 years ago

“Was great at first, but service has really slipped. after 9 bunches the quality started to cheapen and will no longer shop there”

Helpful Report

Posted 9 years ago

Hi Kathryn, really sorry to hear this. We've sent you an email to try and make this up to you

Posted 9 years ago

“Roses come nice in the box good idea but less than a week had to throw them away”

Helpful Report

Posted 9 years ago

HI Dave, I'm so sorry to hear that the roses didn't last very long. Please do let us know on hello@bloomandwild.com and we can make this up to you

Posted 9 years ago

“A couple was dead when opened so had to throw away was a shame because so well packed”

Helpful Report

Posted 9 years ago

Hi Aaron, I'm so sorry to hear this. Did you get in touch with our customer delight team? They're on hello@bloomandwild.com and will be happy to help

Posted 9 years ago

“Flowers arrived days late... When they did eventually come, they were very bashed and black around the edges. Also couldn't fit in my letterbox - which contradicts the "mailbox flower" idea”

Helpful Report

Posted 9 years ago

Hi Kayleigh, I'm so sorry to hear this, please do let our Customer Delight team know and we can make this up to you

Posted 9 years ago

“I purchased flowers from you as you advertise delivery through the letterbox and knowing that my friend would not be home until early evening it seemed a perfect solution. Sadly this did not happen the delivery driver left a card and took the flowers back to the depot. Unfortunately my friend then had to collect them the following evening which was not terribly convenient. So unless the drivers know that they should be putting them through the letterbox I will not be the only person complaining.”

Helpful Report

Posted 9 years ago

Hi Sue, thanks for taking the time to review us. I'm really sorry to hear this. It's very frustrating to us when postmen ignore our messaging and we're currently working on ways to make this even more obvious for future orders

Posted 9 years ago

“Despite ordering the flowers (an orchid plant) several months in advance, they arrived 2 days after my Mother's birthday meaning that I essentially sent her nothing for her birthday, not even a card as I had expected her to have received the note alongside the flowers. In the meantime I had to ring to see what had happened and arrange re delivery. At least the service on the phone was good. Another Orchid plant was sent out and in the end both arrived the same day, 2 days after her birthday. One of the orchids, however, was in such poor condition with only a few leaves and barely any flowers or buds that I was glad she had received 2 orchids in the end. I wouldn't order from Blood and Wild again!”

Helpful Report

Posted 9 years ago

Hi Sophie, I'm so sorry to hear this. Unfortunately it seems the orchid was stuck in the post system, however I'm really pleased to hear that the Customer Delight team were able to sort this all out so quickly for you

Posted 9 years ago

“Was quite disappointed with the quality”

Helpful Report

Posted 9 years ago

“The flowers were for my daughter and when she did get them the tips if the rises were dry. She was quite disappointed with them and so was i.”

Helpful Report

Posted 9 years ago

Hi Marie, thank you for your review. I'm so sorry about this, we're working on improving our care instructions to include the storm petals of roses, but in the meantime please do accept our apologies and let our customer delight team know on hello@bloomandwild.com

Posted 9 years ago

“Very small bunch of flowers”

Helpful Report

Posted 9 years ago

Hi Deepa, I'm so sorry to hear the flowers felt small, please do let our team know and hello@bloomandwild.com and they can try and make this up to you

Posted 9 years ago

“I've been wanting to try Bloom & Wild for a while now as it seemed like a great idea and much more contemporary than interflora that feels rather tired and outdated now. So I tried it out last week to send some thank you flowers to my mum. I chose the flowers I wanted and selected the delivery date so that she would receive the flowers at work. However, the flowers didn't turn up. I rang Bloom & Wild the next day to find out what happened and was informed that because the delivery option was first class the flowers can sometimes take another day to arrive, this wouldn't have been an issue, but my mum only works part time and would not be at the office until the following Monday. The person I spoke to on the phone was most helpful and apologetic and offered to send another bunch of flowers at no extra cost to my mums work. However, the flowers didn't turn up again, this seemed strange as the person who arranged this additional bunch said she would mark them for recorded delivery. In the end my mum picked up the original bunch of flowers that had been sent first class, but they were a little wilted by the time she got back to work. The second bunch of flowers never turned up at all. I think Bloom & Wild is a good idea, but the postal service needs to be sorted out. I think when you're purchasing the flowers and select first class you should be warned that the flowers may not arrive on your chosen delivery date. Also is there a way of enclosing the bottom of the stems of the flowers in a small amount of water? This would then help keep the flowers fresh if there is an issue with the flowers arriving. Hope this feedback is useful. Best Katie”

Helpful Report

Posted 9 years ago

Hi Katie, thank you so much for your review and your feedback. We have just added a note on the delivery guarantee on the website now, and I'm so sorry to hear that the flowers never arrived at your mums work, and I will look into this now for you

Posted 9 years ago

“Disappointing and certainly not worth the money - better quality at the local supermarket”

Helpful Report

Posted 9 years ago

Hi Catherine, I'm so sorry to hear you feel this way. Please do let us know at hello@bloomandwild.com and we'll be happy to make this up to you

Posted 9 years ago

“The flowers were due to be delivered on 17th December but did not arrive until 19th December! Probably delayed in the Christmas post but still disappointing!”

Helpful Report

Posted 9 years ago

Hi Sue, thanks for your review. I'm really sorry to hear this, please do get in touch with us at hello@bloomandwild.com and we can make this up to you

Posted 9 years ago

“I ordered flowers for my granddaughters birthday but the flowers arrived a day late I wish I had bought the flowers from a local florist and delivered them myself ,probably cheaper but on time”

Helpful Report

Posted 9 years ago

Hi Robin, I'm really sorry to hear about this. We do offer courier delivery for virtually 100% guaranteed accuracy as unfortunately the Royal Mail were slightly delayed over the Christmas period. However please do get in touch with us at hello@bloomandwild.com and we can try and make this up to you.

Posted 9 years ago

“I was really disappointed with the Christmas tree. The pot, no matter how I shaped it would not stand straight. The tree looked rather sad.”

Helpful Report

Posted 9 years ago

Hi Julie, I'm so sorry to hear that the tree left you feeling disappointed. Please do get in touch with us at hello@bloomandwild.com and we will try and make this up to you

Posted 9 years ago

“I ordered for my grandmother on the Wednesday. The flowers did not arrive until the Friday. I was then offered free flowers to a different address. They also went to my grandmother, so she had two bunches of flowers. I therefore doubt I will be ordering from you again as you failed in both deliveries”

Helpful Report

Posted 9 years ago

Hi Michael, I'm so sorry to hear about this mix up. Please do let us know via email and I can further investigate this as well as making it up to you

Posted 9 years ago

“First lot of flowers arrived a day late and were dead. Spoke with someone who apologised and the flowers were re-sent. They arrived on time and alive. This was my first order from this company but would never use them again. They were surprise flowers for a friend which ended up being a disappointment”

Helpful Report

Posted 9 years ago

I'm so sorry to hear about this. I hope that the resend showed that this is a disappointing one off and certainly not the quality we aim to be sending

Posted 9 years ago

Bloom & Wild is rated 4.9 based on 87,650 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.