Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,650 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,650 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 14th October 2025

5230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I did email to say the flowers was not to a very good standard and after a few days they was slowly wilting over the side of the vase- I did offer to send pictures but no one replied, which I thought was a bit rude.”

Helpful Report

Posted 9 years ago

I'm so sorry we did not receive your email. We will get in touch later today to make this up to you

Posted 9 years ago

“It arrived 3 days later than it should have, perhaps due to Xmas post. Otherwise it was excellent.”

Helpful Report

Posted 9 years ago

“Speed of delivery was excellent. The appearance of the flowers was also excellent. My biggest criticism that will likely prevent me from using again in the future was the length of time the flowers lasted after unpacking. It seemed that they were dying after only a couple of days. Shop bought flowers last far longer - in fact Aldi bought flowers were still going strong a week after the bloom and wild ones went in the bin. We've sent these flowers to numerous clients in the past and we now seem quite embarrassed that what we have sent will seem cheep.”

Helpful Report

Posted 9 years ago

“I am disappointed with the service. The chocolates I ordered didn't arrive until 2 weeks after the flowers. So my grandma didn't receive them before her operation. Sadly disappointed.”

Helpful Report

Posted 9 years ago

“Whilst the ordering was easy, the flowers were delivered a day later than booked due to Royal Mail. Meaning my mother did not receive her flowers on her 74th Birthday, also because the flowers had been in transit for 2 days although the flower heads were packaged beautifully the bouquet was in desperate need of water. When I telephoned to advise of my disappointment I was offered a further bouquet to be sent without cost, this was sent on the Friday and did not arrive until the Monday and was in an even worse condition - at that point I gave up! Nice selection of flowers, good prices but let down spectacularly by the delivery system used.”

Helpful Report

Posted 9 years ago

Hi Jane, I'm so sorry to hear about this, we now offer delivery via courier service which is best to chose for flowers arriving for a special day. Please do let us know if we can help make this up to you

Posted 9 years ago

“Flowers were stuck in post office and were so not at their best when collected, very disappointing and so I will not be using Bloom and Wild again for this reason.”

Helpful Report

Posted 9 years ago

Hi Kathryn, we're so sorry to hear this. Please do get in touch with hello@bloomandwild.com and we can try and make this up to you

Posted 9 years ago

“I have purchased with Bloom & Wild before and have had great service, however when i ordered this product, it arrived late and also had a big sticker on the front stating what was inside which really ruined the surprise”

Helpful Report

Posted 9 years ago

Hi James, thanks for your review. I'm really sorry to hear this. Please get in touch with us at hello@bloomandwild.com and we can investigate this for you

Posted 9 years ago

“My husband sent me some of your flowers last week ,and they haven't lasted,one was dead when it arrived,in fact my son in law bought me some from morrisons and they were much better. I sent my mom some in November and they are still beautiful. This is the first time I have experienced poor flowers from yourself,I didn't want to complain as my husband sent them me because I have been poorly”

Helpful Report

Posted 9 years ago

Hi Jacqueline, so sorry about this. Please do get in touch with us and we can make this right for you

Posted 9 years ago

“I only bought as flowers were able to be posted through the letterbox. Appears they were not delivered and the recipient couldn't collect until three days after original delivery and pretty much received almost dead flowers.”

Helpful Report

Posted 9 years ago

I'm really sorry to hear this, please do get in touch with hello@bloomandwild.com and we'll look to making this up to you

Posted 9 years ago

“Sadly - the Christmas tree - my 85 year old mum in law spent 10 minutes telling me how rubbish it was and a waste of my money - I had expected some complaint but not as aggressive. She said it took her and her friend 3 hours to get it together ? I would like to say she is a bright lady but this clearly didn't hit the spot I meant it to. I am giving your flowers for 3 months - hoping these are more successful - I'm Sure they will be.”

Helpful Report

Posted 9 years ago

So sorry to hear this Amanda, it shouldn't be that complicated so I hope she had all that she was supposed to in her box. Please do get in touch with us at hello@bloomandwild.com and we can make this right

Posted 9 years ago

“Usually brilliant but flowers not delivered by post Emails not responded to very well Flowers when delivered were fantastic but 4days late”

Helpful Report

Posted 9 years ago

Hi John, I'm so sorry to hear this, please do feel free to give us a call on 020 7352 9499 if emails are an issue and we can make this up to you

Posted 9 years ago

“I was pretty unhappy with the Bloom & Wild service. I ordered flowers for my mother's birthday and they hadn't arrived by 5.30pm that day. I called Bloom and Wild who said they didn't know when it would arrive but unlikely to arrive that day so agreed to refund me the money. In my opinion, they should have offered to refund me AND send a new bunch of flowers because instead of getting what I ordered (my mum receiving fresh flowers on her birthday), she received wilted flowers one day late. Not impressed - wouldn't want to use this service again.”

Helpful Report

Posted 9 years ago

Hi Saira, thank you for taking the time to review us. I'm so sorry you were you were not offered adequate compensation. Please do get in touch with hello@bloomandwild.com and we can try and resolve this with you

Posted 9 years ago

“I have had a few flowers from Bloom & Wild and they have been great up until now. I saw a pic of the flowers sent to my sister from last order (the Sienna range) and it was very sparse....very obviously so. She confirmed that it was a thin bunch of flowers sent to her. Disappointed this time.”

Helpful Report

Posted 9 years ago

I'm really sorry about this Victoria. Please do get in touch at hello@bloomandwild.com so we can put things right for you.

Posted 9 years ago

“I was slightly disappointed as I was told that they would be delivered on one date (which important to me and my wife) but actually they arrived the next day.”

Helpful Report

Posted 9 years ago

I'm so sorry to hear this Matty. Please do get in touch at hello@bloomandwild.com so we can put things right for you.

Posted 9 years ago

“Flowers were dead on arrival.”

Helpful Report

Posted 9 years ago

HI Ryan, I'm so sorry to hear this. Please do check your email as we've just followed this up with you

Posted 9 years ago

“Ordered 'The Sofia' bouquet for My Mum's Birthday. They arrived on time (on her Birthday) however, I wouldn't order again. Some of the purple flowers haven't came out, and appear to be dead. Disappointed customer”

Helpful Report

Posted 9 years ago

hi Lauren, so sorry to hear this, please do email us at hello@bloomandwild.com and we can look into making this up for you

Posted 9 years ago

“I was extremely disappointed with the flowers that were delivered to my fiancée. I was expecting them to be of a high quality (after all, if you're giving £15 off somebody's first order you're expecting them to come back for more), but several of the flowers were already droopy and looked wilted when they arrived. I definitely wouldn't order from here again.”

Helpful Report

Posted 9 years ago

I'm really sorry to hear this, please do get in touch with hello@bloomandwild.com and someone will be able to make it up to you

Posted 9 years ago

“Not impressed.Flowers were dying when delivered.”

Helpful Report

Posted 9 years ago

Hi Anne, I'm really sorry to hear this. Please do let hello@bloomandwild.com know and someone will sort this out for you

Posted 9 years ago

“Having placed a successful order some months ago, my last two experiences of this company have been very disappointing. Some flowers were sent to me by a friend in September for my birthday, they weren't delivered on time and by the time they were delivered a few days later, some of the flowers had died. I have just sent a friend some flowers for her birthday, and again, they weren't delivered on the due date as the box apparently would not go through the letter box and by the time they were collected from the sorting office on the next working day some had been damaged. Surely the whole point is that the flowers will go through a letter box? I am not sure whether I would use Bloom & Wild again and I doubt that I would recommend them any more.”

Helpful Report

Posted 10 years ago

Thank you for your review. Please do get in touch with hello@bloomandwild.com who can sort this out for you if you have not done already

Posted 9 years ago

“Ordered two bunches of flowers only one was delivered on the day requested the others were dying when eventually delivered two days later.”

Helpful Report

Posted 10 years ago

So sorry to hear this, please email hello@bloomandwild.com with your order number and we will make this up to you

Posted 9 years ago

Bloom & Wild is rated 4.9 based on 87,650 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.