Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,650 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,650 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 14th October 2025

5230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The flowers didn't arrived on time... and I requested compensation... another floral arrangement was offered.. I accepted.. but this also arrived late... very disappointed.. your flowers are lovely.. but they really need to arrive on time..”

Helpful Report

Posted 8 years ago

“Today I saw the flowers I sent to my mother. They were bloody awful.”

Helpful Report

Posted 8 years ago

Hi Jenny, I'm really sorry to hear this, please do drop us an email to hello@bloomandwild.com and we'll of course put this right

Posted 8 years ago

“Delivery arrived as planned however the quality of the flowers were not great - roses were browning on the edges.”

Helpful Report

Posted 9 years ago

Hi Brent, really sorry to hear this. If you can email us on hello@bloomandwild.com we'll be happy to make this up to you

Posted 9 years ago

“I have ordered several times before from you and always been highly delighted with my flowers, as have the many recipients too. However, on this occasion the postman did not deliver the box through the letterbox as usually is the case with any of my previous orders. The said it didn't fit through??? They left a card through the door and my daughter had to collect them from the local post office. Now this is where the problem occurred...on the Friday, day of delivery, she was on her journey travelling to Devon and was not aware of the delivery.of the the flowers until the following Monday evening, when she returned home. It is very disappointing that they did not arrive as hoped, as they were a surprise thank you from me her mum.”

Helpful Report

Posted 9 years ago

Hi Kay, I'm so sorry to hear that. Please do let us know on hello@bloomandwild.com and we'll be happy to make this up to you.

Posted 9 years ago

“A) Delivered to the wrong house; B) didn't inform the recipient that it had been delivered to the wrong house) C) the flowers were with a neighbour who had opened them thinking they were for her; D) the flowers were returned squashed back into the box; E) the amount of flowers seemed low. Overall, very disappointing. Especially because the service on the first occasion was very good.”

Helpful Report

Posted 9 years ago

I'm so sorry to hear this, please do let us know on hello@bloomandwild.com and we'll of course make this up to you as neither of those things are acceptable to us and we definitely want to make this right

Posted 9 years ago

“To be honest I wasn't impressed and was glad I didn't pay full price for the flowers . I ordered for my mother in law, I guess her letterbox must be smaller than average because the box wouldn't fit through. She said there were mostly 'filler' bit in the mix and not as fresh as she was expecting. She had the Isla which I notice is not on the site any more, so wonder if different flowers were used.”

Helpful Report

Posted 9 years ago

Hi Anna, thanks for your review. I'm really sorry to hear that you and your mother were disappointed with the flowers. Please do let the customer delight team know on hello@bloomandwild.com and we'll be more than happy to make this up to you

Posted 9 years ago

“I had previously received a bouquet from you as a present , it was beautiful and ordered one for myself as a treat as it was on offer - peonies and roses. I'm sorry to say I was disappointed . Only 2 of the 6 peonies opened , the others remained unopened and dried. The roses outer petals went brown before they opened fully or just didn't open and wilted.The greenery just withered and died in 3 days so I removed it . This was all 4 days after receiving the bouquet. I had cut the stems and placed them in water with the flower food as soon as receiving them. Fortunately although the bouquet should have been £33 I ordered it as it was on offer at £16. I also bought 5 peonies for £5 at a local supermarket, at the same time, and they have opened beautifully. Really disappointed. I have to say on the plus side the delivery service was excellent.”

Helpful Report

Posted 9 years ago

Hi Pam I'm so sorry to hear this. This definitely isn't right. Please do let us know on hello@bloomandwild.com and we'll of course be happy to make this up to you

Posted 9 years ago

“It is the first time that I have ordered flowers from you. I sent them to my mother in law as it was the year's anniversary of her husband's death. She wasnt impressed with them, there weren't many blooms in the box and she basically said to me "I hope you didnt pay much for them". I probably wont be ordering again, as this is not the reaction I was hoping for. Julia Staples”

Helpful Report

Posted 9 years ago

I'm so sorry to hear that, please do drop us an email on hello@bloomandwild.com and we'll be happy to make this up to you as this definitely isn't right

Posted 9 years ago

“The delivery was left outside between garage and car. No note placed through letterbox advising of delivery which was eventually found after 2 days when a text sent from the sender. (Recipient had not left house for 4 days hence flowers being sent !)Sorry but not inpressed at all. Royal mail do better than that! I was informed that the flowers and candle were very nice however.”

Helpful Report

Posted 9 years ago

So sorry to hear this, do let us know on hello@bloomandwild.com and we'll be happy to make this up to you with a fresh bouquet

Posted 9 years ago

“The peony bouquet was beautiful to begin with and the blooms opened very quickly, but they only lasted 5 days which was rather disappointing.”

Helpful Report

Posted 9 years ago

“Disappointed - a gift that did not live up to expectation”

Helpful Report

Posted 9 years ago

So sorry to hear this. Please do let us know on hello@bloomandwild.com if we can help with anything at all

Posted 9 years ago

“I ordered on Thursday and the flowers didn't turn up until the Monday, they were wilted. Sadly i'm not impressed.”

Helpful Report

Posted 9 years ago

Hi Holly, so sorry to hear these were held up in the post. Please do let hello@bloomandwild.com know and we'll be happy to make this up to you

Posted 9 years ago

“Square box. Nothing protected. Upset!”

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Posted 9 years ago

I'm really sorry to hear about this. Please do drop hello@bloomandwild.com and email and we'll be happy to make this up to you

Posted 9 years ago

“Disappointing that the lily flowers haven't opened and that the stocks looked wilted on arrival. The stocks have now drooped completely.”

Helpful Report

Posted 9 years ago

I'm so sorry to hear that, that's definitely not what we want. Please do send an email over to hello@bloomandwild.com and we can put this right

Posted 9 years ago

“The peonies bloomed in a day and we're dead in 3 :-(”

Helpful Report

Posted 9 years ago

I'm so sorry to hear this. Please do send an email through to hello@bloomandwild.com and we'll of course make this up to you

Posted 9 years ago

“Not very impressed with delivery. I ordered on Friday and received a despatch notice the same day advising that they would be delivered on Saturday. But the flowers were not delivered until today (Tuesday)! Very sad as although my mum said they are beautiful, after 3-4 days in the box I don't believe they are as fresh as they could have been. Unlikely to reorder again from this supplier.”

Helpful Report

Posted 9 years ago

Hi there, so sorry to hear that these flowers arrived so late, we've just sent you a message to make up for this

Posted 9 years ago

“I have already emailed a review. I ordered flowers for a birthday present, and when they arrived they looked limp and dead. I was very disappointed as i have used the service few times and have been please. I did attach photos to the last email, so if you could respond to my displeasure i would be greatful. Many thanks”

Helpful Report

Posted 9 years ago

Hi George, thanks for your review. I'm so sorry we didn't get your email. Please do send this across to hello@bloomandwild.com and we'll of course make this up to you with either new flowers or a full refund

Posted 9 years ago

“I absolutely love this concept -- most of the people I would like to send flowers to are not home during the day, so the ease of having the flowers delivered through the letterbox was so appealing! Unfortunately, when trying to send a birthday bouquet tk a friend, the postman left a delivery slip, rather than posting through my friend's letterbox, even though it would have fit (I had her check it for me). By the time my friend was able to get to her local RM collection point (after the weekend), the flowers were wilted and dejected-looking. The thought was of course hugely appreciated, but I did feel a bit sad that it hadn't worked out as wonderfully as I'd hoped. I suspect that better labelling or communication with Royal Mail might be needed to make sure the postman is aware that even though the parcels seem large, they do fit through letterboxes!”

Helpful Report

Posted 9 years ago

Hi Esmerelda, really sorry to hear this, but I've just sent you an email to try and make this up to you

Posted 9 years ago

“I paid for flowers to be delivered on the Saturday before Mother's Day. Rang my Mother in law to see if she liked her gift. They hadn't been delivered. So embarrassing. Flowers were OK.”

Helpful Report

Posted 9 years ago

Hi Josephine, really sorry to hear these flowers didn't arrive on time. Please do speak to our customer delight team on 020 7352 9499 and we can make this up to you.

Posted 9 years ago

“Flowers were beautiful but the delivery option had said they would reach the destination by Saturday. They were for mothers day so I would've paid extra to have them reach there on time had I known. Unfortunately they didn't arrive until Monday :( It doesn't put me off using B&W again but it would've been good if the delivery details had been correct so they got there on time.”

Helpful Report

Posted 9 years ago

Hi Anna, I'm so sorry to hear these arrived late. Please do let us know on hello@bloomandwild.com and we can make this up to you

Posted 9 years ago

Bloom & Wild is rated 4.9 based on 87,650 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.