Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,605 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 12th October 2025

5229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Given the convenience of on line ordering it’s a great idea and good set up However when the delivery failed and the promised promotional offer order was not fulfilled customer services never responded”

Helpful Report

Posted 4 years ago

We are so sorry to hear this. Please do email us on support@bloomandwild.com so we can look into this for you.

Posted 4 years ago

“I’d received a gift bunch of flowers which were lovely so decided to treat myself to a 3 monthly subscription but the first bunch has been disappointing as the roses which are the main flower have failed to open. The others are lovely but I chose it for the 2 tone roses. And it’s a lot of money to spend”

Helpful Report

Posted 4 years ago

Hello Melanie, Thank you for getting in touch, I am so sorry to hear your bloom & wild experience hasn't been greatly enjoyed as we would expect! We send our blooms dry and in bud however we would always expect them to perk up after a long drink and a cut. I am so sorry that this didn't happen. I would love to make this right for you? Please do email us at support@bloomandwild.com quoting your personal code #1516539 Hope to hear from you soon Warm wishes Nate

Posted 4 years ago

“Some of the blooms/foliage seemed to have been missing or replaced which meant the bunch was less aesthetically pleasing than the photograph. While replacement is warned the character of the bunch was significantly altered... the darkest colour bloom of an otherwise muted bunch was missing and the eucalyptus-like foliage replaced with something more like fir!”

Helpful Report

Posted 4 years ago

Hi there, we are so sorry to hear this we would love to look into this for you. Please email us at support@bloomandwild.com

Posted 4 years ago

“The flowers have arrived damaged and nearly dead. Leaf and flower petals were falling off straight out of the box. After a few days of trying to revive, I had to sadly throw them away.”

Helpful Report

Posted 4 years ago

Good Morning Mike, I hope you are well, I do apologise for our delay in responding to you. I am sorry to hear that the flowers were damaged, I have emailed you directly about this! I hope to hear from you soon. Best Wishes, Bryony

Posted 4 years ago

“The flowers were beautiful however they arrived a day early instead of our wedding anniversary which meant my wife thought I’d got the date wrong !”

Helpful Report

Posted 4 years ago

Good Evening Michael, Thank you for taking the time to leave your review. We are so pleased that the blooms arrived looking beautiful, but apologise that they arrived a day early! Through our experience, we've been advised that this particular postcode can often take 2 days to deliver to from our Flower Studio and wanted to make sure the blooms were received and enjoyed on the day you selected, so thought it was better for these to (in rare cases) arrive early, than to arrive a day after and miss the date. However we are so sorry for any disappointed this has caused and we would really like to look into this further for you. Therefore is it please possible to email us at support@bloomandwild.com with the reference 1508449. We look forward to hearing from you soon! Best Wishes, Claire.

Posted 4 years ago

“The transaction and delivery went on time but unfortunately some of the flowers were damaged - i have reported to you. As my sister is quite old abs lives 300 miles away i could r get a picture / she was disappointed for me - let’s hope better next time.”

Helpful Report

Posted 4 years ago

Good Morning Irene, Thank you for taking the time to leave a review for us, I am sorry to hear about this experience. Are you able to email us at support@bloomandwild.com with the reference 1505264 and I can take a look into this a bit further for you? Best Wishes, Bryony

Posted 4 years ago

“Have ordered before and been pleased. However ordered Carer's letterbox flowers - arriving last Friday at a friends. They were polite but seemed a bit underwhelmed it turns out one stem was broken so could not be used and two others were crushed. Corner of the box was wet and soggy.”

Helpful Report

Posted 4 years ago

We are so sorry to hear this! Please do get in touch with us at support@bloomandwild.com and we would love to discuss this with you.

Posted 4 years ago

“The flowers were very disappointing, paid £58 and yet the flower arrangement was very small and the flowers were nearly dead and had to be thrown out the next date - complete waste of money”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Sarah. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1494482 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Used this Company previously- no problem. Recently flowers delivered by letterbox method were in poor condition. Subsequent re- sent flowers were just as bad. Refund obtained. Suggest review of letterbox method of delivery. Doubt will use again!”

Helpful Report

Posted 4 years ago

We are so sorry to hear this - we would love to discuss this further with you. Please email us at hello@bloomandwild.com

Posted 4 years ago

“Ordered for a friend’s birthday. Order was not delivered on the day, my friend got a card through the door, even though they are supposed to be letterbox flowers. Eventually got them 2 days after her birthday. Embarrassing and disappointing”

Helpful Report

Posted 4 years ago

Hi there, we are so sorry to hear this - please can you email hello@bloomandwild.com so we can discuss this with you.

Posted 4 years ago

“I paid extra for guaranteed delivery, but the delivery was made a day late. While this was an error with DPD couriers it of course has not given me confidence in using bloom and wild again. The charge for delivery was refunded, but the flowers were in transit for a day longer than necessary as a result of the error. The box arrived with dpd tape around it and the flowers were a bit worse for wear but thankfully after being in water for a day they have perked up.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Tracey. This is certainly not the experience we wanted for you. It sounds as though it was mishandled en route. Could you please send us an email with the reference 1487875 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“I have received lovely flowers from Bloom & Wild myself in the past but I was disappointed with the service when I ordered for someone else. The initial ordering and communication was good but there was no message sent to say that the flowers were delivered on the day specified. The flowers had been ordered as a surprise to say thankyou to a friend but the surprise was ruined when I had to call to ask if they had been delivered. They had not and my niece (who had ordered online for me) had to email the company who then sent a number I could call them on. The issue was resolved and the flowers were sent two days after the original delivery date (although no confirmation email was sent to state they had been delivered). A refund of the special delivery postage has been made but I feel that due to the inconvenience and ruined surprise, more recompense should have been offered. I will not be using this service again and although the flowers are of good quality, I will sadly not be able to recommend this company.”

Helpful Report

Posted 4 years ago

Oh no, I’m so sorry to hear that. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1487848 to support@bloomandwild.com, and we can investigate this further, and put it right?

Posted 4 years ago

“As usual, the flowers are gorgeous but, having asked for delivery on April 13th, I was disappointed that they didn’t arrive until the 14th”

Helpful Report

Posted 4 years ago

We are so sorry to hear this - please pop us an email to hello@bloomandwild.com so we can take a look at this for you

Posted 4 years ago

“Have received a picture from the recipient but, alas, there is no comparison between the picture on the website and the product received. Very disappointed in view of the excellent reviews o your website.”

Helpful Report

Posted 4 years ago

Good Morning Colin, Thank you for leaving a review, I am really sorry to hear this! Do you mind emailing us at support@bloomandwild.com with a photo and the order number and quote the reference number: 1483744 We really want to look into this for you! Best Wishes, Bryony

Posted 4 years ago

“Disapointed”

Helpful Report

Posted 4 years ago

Good Morning, I am sorry to hear this, please can you email us at support@bloomandwild.com so we can look into this for you? Best Wishes, Bryony

Posted 4 years ago

“Not great. The 32£ flowers i order look the same as a 10£ bunch from M+S. Very underwhelming.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Sarah. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1478951 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Roses did not survive... looked shocking but rest of flowers ok. Hope my gifts don't do the same to my aunt.”

Helpful Report

Posted 4 years ago

“Hi I ordered flowers for my daughter for Mothers day costing £48 without delivery charge and was so disappointed when I actually saw them two days after delivery. I then thought that they would look different from the third day but to no avail. I have ordered flowers a few times from yourselves and was very happy with them. However this time I was very disappointed at the quality of the flowers for the price i paid.”

Helpful Report

Posted 4 years ago

Hello Hayley I'm ever so sorry to hear that your daughter's special blooms were so disappointing. Please send us an email via support@bloomandwild.com as we'd love to sort this out for you - please quote this number in your email: 1448398. Best wishes, Gemma

Posted 4 years ago

“Very disappointing. Arrived wilting and with flower heads falling off. Perked up after a few days, but absolutely NOTHING like the photo. Overall appearance is weedy and grey. Poor quality.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1438930 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“I have received and have sent a number of bouquets from Bloom and Wild- I recommend you to anyone who will listen as the flowers are always beautiful and last for weeks. However, unfortunately the flowers I received for mother's day were no where near the usual standard. Inside the box was damp and immediately I could tell the flowers were not going to be as good as usual. 1 rose started to die within 24 hours, within 48 hours 2 rose heads fell off and one of the stocks was dead. Really disappointing on this occasion unfortunately.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1438652 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,605 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.