Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,598 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The flowers were very wilted, a few have picked up, but not all.”

Helpful Report

Posted 4 years ago

Hi Joanne, I am so sorry to hear all the blooms did not perked up. Please pop us a email to support@bloomandild.com and will make this right for you.

Posted 4 years ago

“The last couple of deliveries have been sparce in quantity compared to previous purchases. Not the value they used to be.”

Helpful Report

Posted 4 years ago

“Flowers were beautiful but box was extremely battered and open too. Flowers were for my daughters 18th birthday and as she was happy with them I didn’t flag Bloom and Wild on 25th June when they were delivered”

Helpful Report

Posted 4 years ago

Good Morning, I am so sorry to hear about this, we have emailed you directly as we really want to put this right. We look forward to hearing from you! Best Wishes, Bryony

Posted 4 years ago

“I have ordered previously at thought the flowers were lovely. This time i ordered with a candle and never received the candle.”

Helpful Report

Posted 4 years ago

Hi Gillian, thank you so much for taking the time to leave us a review, although I am sorry to hear that the candle was missing from your order . I've just sent you an email regarding your order 123985465. We look forward to hearing back from you. Kind regards, Maggie

Posted 4 years ago

“Ordered flowers in a vase to be delivered by DPD for a friend's 50th and the vase arrived smashed to bits! Very disappointing! Customer service did refund 50% but I would rather the gift had arrived intact”

Helpful Report

Posted 4 years ago

Thank you Marianne for leaving a review, our apologies again about the vase. We have sent you an email so we hope you get it and we look forward to hearing from you. Best Wishes, Bryony

Posted 4 years ago

“Having been a happy B&W customer for years I am disappointed to have to give a bad review of their Tayari hand tied dried flowers. I am at a loss to understand how this miserable collection of dried stems could possibly cost so much - very overpriced and never to be repeated. Fortunately, I sent them to myself on this occasion but it does make me wonder if people are too polite to speak up about gifts which are below par.”

Helpful Report

Posted 4 years ago

Hi there, thank you so much for taking the time to leave us a review, although I am sorry to hear that you have been disappointed with the quality of the dried flowers you ordered for yourself. I've just sent you an email regarding your order 123942640. We look forward to hearing back from you. Kind regards, Maggie

Posted 4 years ago

“Easy ordering process and quick delivery with regular updates, however they were left outside the building of 7 flats - on the day with pouring rain - despite the fact my friend was in (driver didn’t buzz) and I indicated that they could be left with a neighbour. My friend is happy with her flowers ( from the picture I think they are just ok)”

Helpful Report

Posted 4 years ago

Hi Vanessa, Thank you for getting in touch. I'm so sorry to hear this has happened, so that we can help resolve this, could you please contact our team over at hello@bloomandwild.com? Please reference #12384290 with your query too, thank you!

Posted 4 years ago

“I’ve used you before and been very happy but left very disappointed with this purchase. After 2 days of the flowers being delivered the roses are dying and I’m not sure they are the best quality! I might pass on using you again after this delivery, such a shame.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Melanie. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1562464 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Unfortunately the flowers which were delivered to my friend on the occasion of her birthday arrived several days late and were in a very poor condition. However she contacted Bloom & Wild, unbeknown to me and a new box of flowers was despatched to her immediately which arrived very speedily and were in excellent condition. There seemed to have been a problem over the postcode and the flowers originally despatched had been through several Post Offices. The problem was resolved in the end. Thank you Bloom & Wild. It has not put me off ordering from you again.”

Helpful Report

Posted 4 years ago

Hello Elisabeth We were very sorry to hear that your friend's flowers were so delayed. We appreciate your kind words and understanding and we hope that your friend is thoroughly enjoying her new blooms! Best wishes, Gemma

Posted 4 years ago

“Sehr geehrte Damen und Herren, eigentlich wollte ich nur 1 Punkt vergeben, da aber die Lieferung gut geklappt hat, habe ich auf 2 Punkte erhöht. Ihnen stellt sich jetzt die Frage :Warum?! Bei einer Blumenlieferung sind NICHT NUR DIE BLUMEN, SONDERN AUCH DIE BEILIEGENDE KARTE SEHR WICHTIG, da man dadurch mehr erreichen kann!!! LEIDER MUSSTE ICH ZU MEINEM BEDAUERN FESTSTELLEN, DASS DIESE BEI MIR GEFEHLT HAT... 🤔🤔🤔🤔”

Helpful Report

Posted 4 years ago

“Sorry to burst your bubble, maybe my expectations were too high but I was very disappointed with my flowers. They arrived on the correct day and were well packed and seemed like a reasonable amount and selection of flowers. As suggested, at first glance they did not look all that promising, but I had read your notes and believed they would improve. I must note at this point that I really disliked the very heavy piney like greenery, very thick stalks which seemed to me to be there only for bulking out, they do not add to the arrangement at all (in my opinion). The roses and stocks improved and I was very happy for the first week. After that (despite changing the water) the roses started to go down quite quickly and the stocks started to drop petals, by the Wednesday ( 10 days) they were finished. I get a longer life than that from supermarket flowers, so for £28 (reduced by £10!) they were really not a good buy, and from the reviews on your site I expected much better. This is not a complaint, I ordered these as a trial, but will not be ordering again.”

Helpful Report

Posted 4 years ago

Hi there, firstly we would like to apologise for any disappointment caused this is not what we would expect! We would love to make things right with you and discuss this personally in further detail. Please do send an email to support@bloomandwild.com so we can make things right.

Posted 4 years ago

“I was disappointed to not hear from my friend for 2 days as she took until then to find the flowers left in a sunny porch rather than through the letterbox. She doesn’t use the front door. A note through the door would have been helpful. The flowers were meant to be a birthday surprise Please contact me if you wish. Kate Firth”

Helpful Report

Posted 4 years ago

Good Morning Kate, I am so sorry to hear this, we are committed to putting this right so we have responded to your email you directly about this. Best Wishes, Bryony

Posted 4 years ago

“Ordered letterbox flowers for my daughter’s birthday. Arrived on time. I didn’t see the original ones but she photographed them as they were poor quality and brown. She contacted W&B and received another bouquet in letterbox form. Again very poor quality and not many considering the cost. Customer service ok but very poor quality flowers and despite the offers still not worth the money.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Sheila. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1540400 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“DAY 3 AT LEAST HALF THE FLOWERS LOOKDINGY AND READY FOR THE BIN. 3 OF THE PEONIES ARE BROWN AND DID NOT FULLY OPEN (FLOWER BALLING?) ONE OUT OF THE 3 CARNATIONS HAS GONE BROWN AND DIED. THESE FLOWERS ARE EXTREMELY DISAPPOINTING AND NOT WORTH THE PRICE I PAID. THEY WERE A GIFT FOR MY WIFE AND SHE POINTED OUT THAT THE CARNATIONS SHE BROUGHT FROM A SUPERMARKET NEARLY 3 WEEKS AGO ARE STILL FLOWERING BEAUTIFULLY AND IN MUCH FRESHER CONDITION.”

Helpful Report

Posted 4 years ago

Hi there, we are so sorry to hear this about our blooms. This is not what we would expect and we would love to try and make things right with you. Please email us at support@bloomandwild.com

Posted 4 years ago

“Unfortunately, my friend who received the flowers was so disappointed in the quality that she contacted Bloom and Wild to complain. A replacement bouquet was sent out to her.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Teresa. This is certainly not the experience we wanted for you. Could you please send us an email with reference #1536373 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Order did not arrive when I asked + I tried place order for the Saturday but your site did not allow me to It was therefore Sunday which I was surprised about & inevitably did not happen”

Helpful Report

Posted 4 years ago

Hi we are so sorry to hear this, we would love to try and look into this for you regarding our delivery times and dates. Please do pop us an email to support@bloomandwild.com

Posted 4 years ago

“I ordered flowers for my mother who lost her mum, they were ordered for next day delivery to arrive on 21.5.21, its now 25.5.21 and the flowers still haven't arrived. Wouldn't recommend for short notice requests!”

Helpful Report

Posted 4 years ago

We are so sorry to hear this. Please do pop us an email to support@bloomandwild.com so we can look into this!

Posted 4 years ago

“The Izzy had no stocks - have been missing before in other bunches and so no scent. Only 17 stems not 22 and peonies very small and almost dark red not pink as photo. I am a good customer and got a reduction but don’t want a reduced bunch for well over £30”

Helpful Report

Posted 4 years ago

Good Morning Susan, I am sorry to hear that some stems were missing from your bouquet, the peonies do change colour which is magical I am sorry if this did not happen with your bouquet. I have contacted you directly about this. Best Wishes, Bryony

Posted 4 years ago

“It was the first time that I had ordered flowers from the company. Sadly when my friend sent a picture of the order, I was very disappointed. It didn’t match up to the photo online. The bouquet was very sparse. Fortunately I hadn’t paid the full amount due to a £10 discount”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Brenda. This is certainly not the experience we wanted for you. Could you please send us an email with the reference #1530016 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Flowers have wilted already and sunflowers haven’t opened. They were only delivered 5 days ago”

Helpful Report

Posted 4 years ago

We are so sorry to hear this - please pop us an email to support@bloomandwild.com so we can discuss this with you and make things right.

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,598 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.