Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,598 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The delivery was a day late and by the flowers had wilted a little.”

Helpful Report

Posted 4 years ago

Hi Syara. We are so sorry to hear this! We have sent across a email to you to make things right for you. Liane

Posted 4 years ago

“The flowers did not arrive - they said they where unable to post it through I had already checked that they would fit due to work schedules it was 3 days before they could be collected this is why I used your service for letter box flowers :(”

Helpful Report

Posted 4 years ago

Dear Anne, Ever so sorry to hear that your flowers weren't posted as they should have been and that it was a while before they could be collected! Please do pop us an email at hello@bloomandwild.com and we would love to put this right :)

Posted 4 years ago

“Poor quality (mouldy and rotten stems) but Bloom & Wild replaced the bouquet immediately. The replacement was better but less than perfect, some of the roses were past their best and the sunflowers were starting to rot. As a convenient option, full marks, but I paid a lot of money for a wedding anniversary bouquet that didn't satisfy. We'd need to think carefully about what flowers were ordered next time...”

Helpful Report

Posted 4 years ago

Hi Chris, So sorry about this - we definitely wouldn't want your deliveries to be less than perfect - please do pop us an email and we would love to try and put this right again as we really wouldn't want to leave you feeling disappointed :)

Posted 4 years ago

“The flowers arrived at the end of the day, having been out of water in the back of a van for all that time. They have rallied after being put in a vase, but the first appearance was pretty dismal, with floppy stems & a number of lost flowers which hadn’t survived the journey. Wasn’t really the quality I expected for the price & I wouldn’t rush to order again”

Helpful Report

Posted 4 years ago

Hi Clare, Thanks for getting in touch! I'm ever so sorry to hear that your blooms have arrived looking disappointing - we do try to make it clear that our blooms may arrive looking a little droopy as they've been sleeping through their journey. However if they don't perk up as they should have, please do pop us an email at hello@bloomandwild.com and we can put this right for you :)

Posted 4 years ago

“Delivery was 2 days late and no email updates! Lovely flowers but will be shopping elsewhere in future due to not being delivered on time!!”

Helpful Report

Posted 4 years ago

Dear Amy, Thanks so much for getting in touch and I'm ever so sorry to hear about your delivery delay. Our Royal Mail free delivered is not guaranteed so it can take up to two days to deliver, but if you pop us an email at hello@bloomandwild.com we would love to pop you a credit so that you can try DPD guaranteed delivery on us if you ever decide to trust us again.

Posted 4 years ago

“Im sorry to write this review. I had placed an order for flowers as a treat for my birthday and order some for my sisters birthday coming up, I only hope and pray that hers is better. I should have taken a photo but I had hoped they would revive some of the stalks were broken, some were mouldy but I thought its only to be expected haven't had them 5 days the leaves are falling off the roses, some of the snap dragons are dead already so I am disappointed this time and don't know if I will order again”

Helpful Report

Posted 4 years ago

Hi Claire, I am really sorry to hear this, we are certainly going to put this right for you. I have emailed you directly to discuss this further! Best Wishes, Bryony

Posted 4 years ago

“Anna flowers were really nice when they arrived but they were late and so missed the point. Paid for guaranteed delivery on my 10th wedding anniversary between 8am and 12pm on Friday 6th August and they arrived on Saturday 7th August around 3pm. Won't be using you again as I can't rely on you.”

Helpful Report

Posted 4 years ago

Hi Daniel, Awfully sorry to hear this, I am really sorry the flowers missed your anniversary! I really want to put this right for you so I have just emailed you. I look forward to hearing back from you! Best Wishes, Bryony

Posted 4 years ago

“We have had flowers from here before and they were great but this time was a disappointment. On opening the box some of the flower were damaged. We hoped over the next couple of day they might pick up but as you can see in the photo, two days after delivery the damaged flowers are as good as dead. Today being the fifth day and the rest are looking tired. This was a sorry looking and disappointing order.”

Helpful Report

Posted 4 years ago

Hi Martin, So sorry to hear that the blooms have been disappointing this time. We'd love to try to make up for this. Would you please be able to send an email to support@bloomandwild.com quoting reference number '1610408' so we can investigate and put this right? Best wishes, Tim

Posted 4 years ago

“First order didn’t arrive on time, was supposed to arrive on mums birthday which is the whole point of a flower delivery but it didn’t. Should’ve been delivered at least a day early to prevent potential problems like this and make sure the flowers are there on the day they’re meant to be. Disappointed.”

Helpful Report

Posted 4 years ago

Ever so sorry to hear that your blooms have not arrived on time! We do try to advise that our Royal Mail free delivery is 95% assured to arrive on time but every now and then it may arrive a day later which is why we recommend our DPD guaranteed delivery for special occasions. I do hope the recipient was able to enjoy their blooms when they arrived :)

Posted 4 years ago

“The flowers were really lovely. But they were not delivered on the day I needed them to be, our anniversary. Instead the day after which completely ruined the occasion. Yes there was an apology and refund for the guaranteed delivery I paid for but that's not the point, the importance is knowing with certainty that flowers will arrive on the day of the special occasion. I relied on the 'guaranteed delivery date' to my detriment and was left red faced explaining to my wife what had happened.”

Helpful Report

Posted 4 years ago

Hi Samuel Thank you for leaving your review. We really do want to look into this for you so we have sent you an email. Best wishes Dina

Posted 4 years ago

“Three days after the expected delivery date and, despite sending emails to B&W, I still have no idea if my flowers have been delivered. All I do know is that the flowers were not delivered on the date requested. I’ve been told that B&W are trying to find out what has happened from the driver. Disappointingly inefficient for B&W.”

Helpful Report

Posted 4 years ago

We are terribly sorry to hear this! we really do want to get this resolved as quickly as possible for you, so I have popped across a email directly to you. Hope to hear back from you soon.

Posted 4 years ago

“Very pleased with the speed of the delivery but the flowers looked nothing like those I ordered from the photo on the website apart from the colour .There was lots of statice instead of the flowers shown .Very disappointed and won't use again ,sorry.”

Helpful Report

Posted 4 years ago

Hi Janine Thank you for leaving your review. We really do want to look into this for you and get this resolved as soon as possible so we have sent you an email. Best regards Dina

Posted 4 years ago

“Mum was not impressed unfortunately, hoped I hadn’t spent too much money, Sorry”

Helpful Report

Posted 4 years ago

I am really sorry to hear this, please email us at support@bloomandwild.com with the reference 1605360 so we can look into this further for you! Best Wishes, Bryony

Posted 4 years ago

“I’m afraid the quality of the flowers was appalling. Bloom and wild were professional and offered a replacement but whilst they looked better ( the first bunch looked like it had been thrashed about) the second bunch died very quickly and had two stems of flowers that never burst open. Too expensive for the quality received.”

Helpful Report

Posted 4 years ago

Hi Nathan, Thank you for taking the time to leave a review for us, we are sorry to hear about the lilies, I have emailed you directly about this! Best Wishes, Bryony

Posted 4 years ago

“Did not arrive on the day of asking and it was hottest day of year so very concerned that flowers would not arrive in good condition, if needing delivery on a certain day this is not the company to use”

Helpful Report

Posted 4 years ago

Good Morning, I am so sorry to hear that the blooms were delayed with royal mail, we have emailed you directly about this to discuss this further and put things right for you! Best Wishes, Bryony

Posted 4 years ago

“Only 4 days in and starting to go, last time I had them, lasted ages. Ordering and delivery great.”

Helpful Report

Posted 4 years ago

I'm so sorry to hear the blooms haven't lasted. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1588443 to support@bloomandwild.com, and we can investigate this further, and put it right?

Posted 4 years ago

“I ordered a 3 month subscription, 1st one was as expected, but the 2nd delivery I was very disappointed as there was not much in the box, I could have got the same locally for a fraction of cost, very disappointed with this batch.”

Helpful Report

Posted 4 years ago

Hi William, thank you so much for taking the time to leave us a review, although I am sorry to hear that you have been disappointed with your subscription’s second delivery. I've just sent you an email regarding your order 123768667. We look forward to hearing back from you. Kind regards, Maggie

Posted 4 years ago

“Flowers were OK but bad value for money. I ordered them for a wedding, so needed them on the day they arrived and in good order, which I think is often the case for flower orders. One of the stems was broken when it arrived. The customer care team responded promptly which was good, but it's sort of too late to really fix it then as I needed the flowers that day or the next.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1582211 to support@bloomandwild.com, and we can investigate this further, and try put it right?

Posted 4 years ago

“Ordered succulents for my son’s birthday yesterday! Disaster!! Arrived battered in box, loose with all contents in a mess!! Having been a frequent customer for flowers I am stunned that I’ve been let down this time!”

Helpful Report

Posted 4 years ago

Good Morning Aileen, I am so sorry to hear this, I appreciate how disappointing this is, please email us at support@bloomandwild.com as we certainly want to put this right. I hope your Son had a lovely birthday! Best Wishes, Bryony

Posted 4 years ago

“Very disappointing,, I have put in a complaint, awaiting a reply Sunday. I sent some birthday flowers they were broken and half of them were droopy snd dead. Very poor quality , very embarrassing .”

Helpful Report

Posted 4 years ago

Good Morning Allison, Thank you for taking the time to leave your review, I can see we replied to you Monday morning, please do check your spam folder just in case as we would love to hear back from you! If you still cannot see the email please do email us at support@bloomandwild.com Best Wishes, Bryony

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,598 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.