Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,610 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 12th October 2025

5230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I sent my mother in law flowers for Mother’s Day via yourselves, she didn’t receive them till 8pm and they were a mess. My sister in law dealt with the complaint for her and you sent her another bouquet which was better but still not good. I had an issue with you before but decided to give you the benefit of the doubt and try once more. Never again I’m afraid.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Anne. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1438191 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“I have used flowers & bloom a few times now and have had good results, but unfortunately my Mother’s Day flowers I had sent were not. Every single leaf on the stocks was dead and the some of the freesias heads were missing these surely can’t have passed quality control. Very disappointing especially as it was for Mother’s Day and I expected better quality.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that. This is certainly not the experience we wanted for you for mother's day. Could you please send us an email with the reference 1437011 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Very disappointed with my mother's day flowers this year. They were the florists pick and seemed very damp on arrival especially the card and food sachets. One rose was broken on arrival, a couple opened and died by day 3 and another didn't open at all. The whole bouquet has not been the usual high standard.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Fiona. This is certainly not the experience we wanted for you for mother's day. Could you please send us an email with the delivery address to hello@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“I ordered flowers for my Mum for Mothers Day and she was really disappointed as it looked like literally a few sprigs and for the price I expected a lot more. The photos she sent me looked nothing like what I ordered and even though there is a disclaimer that they may not look exactly like what the picture on the website, they looked nothing like what I ordered. She also said the box was all battered and damaged.”

Helpful Report

Posted 4 years ago

Hey Jane, we are sorry your Mothers flowers were not as expected, do please get in touch with the team via support@bloomandwild.com with your order details and we can put this right for you.

Posted 4 years ago

“I have been a member of the company for a while and have sent flowers on several occasions which have been flawlessly delivered but on this occasion my roses arrived not only wilted but the buds were mostly broken off their stems... heartbroken.”

Helpful Report

Posted 4 years ago

Thank you for sharing. Our apologies there was damage this time, do please get in touch with the team via support@bloomandwild.com and we can put this right for you.

Posted 4 years ago

“Flowers received 11 March. All petals dropped in 5 days. Very disappointed.”

Helpful Report

Posted 4 years ago

Sorry to hear this Stephen, as we typically expect most stems to last 7 days, do please get in touch with the team via support@bloomandwild.com and we can put this right for you.

Posted 4 years ago

“My friends ordered me some flowers from Bloom and Wild at the end of last year and I was super happy and impressed! So for Mother's Day, I decided to order a bouquet for my mum. I'm so, so disappointed. It's like the flowers never came to life. They were delivered on Friday, and I think they'll go in the bin tonight.”

Helpful Report

Posted 4 years ago

Sorry to hear this Jasmine, do please get in touch with the team via support@bloomandwild.com and we can put this right for you.

Posted 4 years ago

“Really disappointed with the last 2 letterbox flowers I've received and few I've given. Many stems totally wilted and wouldn't recover once in water and feed. I used to be really impressed with the longevity of B&W letterbox flowers but too many recent bunches have arrived almost dead and they don't last.”

Helpful Report

Posted 4 years ago

So sorry to hear you have been disappointed, do please get in touch with us via support@bloomandwild.com and we'd be more that happy to sort this for you.

Posted 4 years ago

“Unfortunately bouquet was very extremely sparse and not at all like advertised in pictures and vase looks empty - I felt like this was very poor value for money considering the price and felt very disappointed as I had ordered these as a Mother’s Day gift. Flowers looked brown and half dead on arrival and almost all have now died within three days. Disappointing as ordering/delivery was actually very smooth.”

Helpful Report

Posted 4 years ago

Hey There, We are sorry to hear that you felt the flowers were sparse and not good value for money, would you mind sharing somme more information with us at support@bloomandwild.com so we can try and put this right for you?

Posted 4 years ago

“Flowers arrived but they looked half dead. We did as instructed and trimmed the stems and added the flower food. This is the 2nd time I have been disappointed by Bloom & Wild and these were for Mother’s Day so even more disappointing. Half of the flowers have already been thrown away.”

Helpful Report

Posted 4 years ago

Hello Kim, Thank you so much for taking the time out to review us today, I am so sorry that your blooms aren't perking up as we would expect them to be! We would love to make this right, could you please email us at support@bloomanndwild.com quoting your personal reference code 1429905 Hope to hear from you soon! Warm wishes Nate

Posted 4 years ago

“My Mother's day were flowers were very disappointing. The Astromeria's were obviously old and the leaves were yellow. The display was poor. Yellow mixed with pink not a successful combination. Really poor display. The daisy type flower was old and did not recover from their flattening experience. All in all I certainly will not encourage my son to use Bloom & Wild again.”

Helpful Report

Posted 4 years ago

Hello Moira, Thank you so much for taking the time out to review us today, I am so sorry that you didn't enjoy your gift. The design of the blooms and it's colours is selected by the sender, I am sorry that it isn't to your taste. We would love to make this right, could you please email us at support@bloomanndwild.com quoting your personal reference code 1429141 Hope to hear from you soon! Warm wishes Nate

Posted 4 years ago

“I’ve been a bloom and wild customer for years now and was never disappointed until now. The Mothers Day bouquet I sent my baby’s grandmom were wilted and dry. Also they look nothing like the one advertised on the website. I know this because the one I sent to a friend not so long ago is the same flowers I sent for mother’s day and it looked nothing a like. It did arrived on time but that’s the only thing good about it.”

Helpful Report

Posted 4 years ago

Hello Kim, Thank you so much for taking the time out to review us today, I am so sorry that the gift wasn't enjoyed! We send our blooms dry and in bud however they should perk up after a day or two in water, I am so sorry if that wasn't the case! We would love to make this right, could you please email us at support@bloomanndwild.com quoting your personal reference code 1425737 Hope to hear from you soon! Warm wishes Nate

Posted 4 years ago

“I will start saying the flowers were beautiful however not many of them and I have been disappointed overall. The flowers did not look healthy when taken out of the box to start with, the brown paper wrap said there was a guide inside which wasn’t there and also no food sachet for the water either. The flowers lasted less than a week. Expensive experience. I bought a 3 month subscription for my mum for Mother’s Day so really hoping the next 2 bunches are better and last longer.”

Helpful Report

Posted 4 years ago

We would love to try and make things right with you- please contact us at hello@bloomandwild.com

Posted 4 years ago

“I ordered flowers for mothers day but arranged delivery for the Friday. When I saw the flowers on Sunday it looked like they were 2 weeks old not 2 days. Definitely past their best & ready for throwing out, the roses were completely wilted. Mum said when she opened them they looked like they'd been in the box for a while & there were also 3 broken stems. Very disappointed.”

Helpful Report

Posted 4 years ago

Hi there, this is not what we would expect at all! Please contact us at support@bloomandwild.com so we can look at this for you!

Posted 4 years ago

“I’ve ordered a lot of flowers from Bloom & Wild over the past year but I must say the most recent bunch of flowers for Mother’s Day as a gift are really disappointing. Quite a few stems were broken in the box upon delivery and seeing flowers I sent to others, these haven’t got a patch on them. Some flowers are still to open which I know will make them look better but I was really underwhelmed at receiving these.”

Helpful Report

Posted 4 years ago

Hi there, this is not what we would expect. Please drop us an email at hello@bloomandwild.com so we can make things right with you.

Posted 4 years ago

“Really disappointed with the quality. Perhaps it was due to it being Mothering Sunday and so they were very busy but nonetheless not impressed. Many of the buds and leaves were brown. This was my first time ordering with b an b. This will probably be my last as had not seen my mum in ages and this just made it worse.”

Helpful Report

Posted 4 years ago

Thanks so much for your review, I'm really sorry to hear that, if it's possible to email support@bloomandwild.com with reference 1418875 we'd love to put this right?

Posted 4 years ago

“Delivered on time for mothers day but one stem broken and another mouldy Not good for the price paid”

Helpful Report

Posted 4 years ago

We are so sorry to hear this - please do give us an email at hello@bloomandwild.com so we can look into this for you

Posted 4 years ago

“Mother's Day flowers due yesterday did not arrive.”

Helpful Report

Posted 4 years ago

Hi there, please do give us a call or an email at support@bloomandwild.com and we would be more than happy to look into this for you!

Posted 4 years ago

“Disappointed, in the past the flowers have been beautiful and really pleased. I ordered florists pick for Mother’s Day and unfortunately most of the stems are broken and some of the flowers are dying already, sad for my mum as I was looking forward to hearing how beautiful they were and just wanted my mum to enjoy them.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that. This is certainly not the experience we wanted for you for Mother's day. Could you please send us an email with the reference 1413306 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Have been using bloom and wild for ages and have always had amazing service and the flowers have been of a really high standard. Sadly the Libby bunch I ordered for my mum for mothers day wasn't up to the usual standard. All of the snap dragon heads were broken and only 1 stem of the freesa was still intact.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Laura. This is certainly not the experience we wanted for you for Mother's day. Could you please send us an email with the reference 1412806 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,610 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.