Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,626 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 12th October 2025

5229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Flowers were delivered on Friday 13th March, considering they have a sticker on the front saying they must be posted through a letterbox or left with neighbour they were left out in the pouring down rain and got soaked. When I opened them they were dead and didn’t look good what so ever. There was little creatures crawling round the box, I was so disappointed as I had bought these for my mums birthday. Overall I’m very disappointed with the delivery and the quality”

Helpful Report

Posted 5 years ago

Hi there, We are so awfully sorry to hear this and would love to help put this right. If you could pop a quick email over to hello@bloomandwild.com we would love to sort this out for you.

Posted 5 years ago

“Flowers have been treated exactly how advised by the booklet, they have been very limp from delivery and still havent came back any”

Helpful Report

Posted 5 years ago

Good morning! We're so sorry to hear that your flowers haven't re-hydrated as we would have hoped. Please get in contact us at hello@bloomandwild.com so we can look into this further for you.

Posted 5 years ago

“Nothing beats the ordering process quick and easy. In terms of the product was bitterly disappointed, bought for my girlfriend and the note wasn’t found in the box and did not look anything like the picture and contained minimal amounts of flowers”

Helpful Report

Posted 5 years ago

Good morning! We're so sorry to hear that you were disappointed with your blooms - that's not what we intended! Please get in contact us at hello@bloomandwild.com so we can look into this further for you.

Posted 5 years ago

“The image on the site and the actual product not look a like. The Flowers died after 2 days. I am not very impressed. I was expecting better quality.”

Helpful Report

Posted 5 years ago

Hello, We are sorry to hear this, please contact us on 'hello@bloomandwild.com' and we can resolve this with you.

Posted 5 years ago

“Had your flowers before always delighted, ordered a plant as a little gift on on my sons engagement and was really disappointed, not like the picture at all, and expensive for what it is, I’m sure it will grow but wish I hadn’t ordered it as a gift”

Helpful Report

Posted 5 years ago

“Very small flowers very disappointed not like the photos on website won’t be using again”

Helpful Report

Posted 5 years ago

I'm so sorry to hear this, Patrick. Could you you please email us at hello@bloomandwild.com - we would love the opportunity to make this right. :)

Posted 5 years ago

“Flowers were fine but delivery poor. I wanted the flowers to be delivered for a special birthday but the parcel was sent to three depots before being received and delivered 24 hours late. Not sure I will be reordering from you.”

Helpful Report

Posted 5 years ago

We do apologise about this - please do email us at hello@bloomandwild.com and we would love to discuss this with you.

Posted 5 years ago

“So much for letterbox flowers! Order these flowers to go through the letter box and DPD leave then out next to the bin on a cold windy/rainy day! Shocking soak through box. Product was fine inside but still why order letterbox flowers for someone to be placed outside where no one knows they are there! Kind of takes away the suprise when you have to text the receiver to tell them their package is next to the bin. Romantic not...”

Helpful Report

Posted 5 years ago

“I bought the kisses and roses flowers for my wife, these were illustrated by lovely arranged flowers., they were also supposed to arrive with chocolates. When they arrived through the letterbox I was somewhat susprised and disappointed. They were flat packed and the chocolates were not delivered. I contacted customer services who refunded the £6 for the chocolates. I was thereafter contacted asking how my experience was. I explained the situation and my disappointment that my planned valentines surprise was incredibly bad value and not at all close to what I could have bought at almost half the price from the main supermarkets. I hate to leave negative rebiews and would only do so when I feel so strongly so I apologise to Bloom and wild for this but it's my honest opinion of what was received as opposed to what was ordered and the complete lack of customer services attempting to rectify this.”

Helpful Report

Posted 5 years ago

“I sent this order to myself before I sent one to a friend, I knew I would not be available so thought the letterbox idea was good. We have a regular letter box but the posty could not get the box through so we collected it the next day from the P Office. I cut the ends and put them in a jug of water I didn't have any flower food. the tulips did straighten up, the freesias came out the white sweet William heads were broken but what stayed on the stem came out but the golden rod (which I love) did not, and has now gone over and the pink foliage flower was dropping its leaves before I had a chance to put it in water! A shame to say I don't know the name of this foliage. I have been a florist for over 60 years and the person I would have sent them to is a younger florist than me!!”

Helpful Report

Posted 5 years ago

“The flowers were delivered 2 days after the requested delivery date and were dead or dying”

Helpful Report

Posted 5 years ago

“Hi there, I was really excited to use bloom and wild as I often wonder about Interflora dominance on the market and want to support other companies. That being said, I was disappointed overall with the service, not least because it was a gift to my mum for her birthday and my expectations were high. The card that accompanied the flowers unfortunately didn’t get edited correctly, despite there being an option to do so once order placed, and then my mum, who is very sustainably minded, said each head of the flower was individually wrapped in single use plastic. I knew the petals were protected but I didn’t realise it was in plastic. She was subsequently quite unimpressed with the flowers and so the whole Impact was lost. I’m not sure if I will use Bloom and Wild again, despite having a wonderful selection I think it’s not worth it given the details shared above. Thanks again, Beth”

Helpful Report

Posted 5 years ago

“I was very dissatisfied with my order. While I appreciate that the flowers can turn up limp and there are instructions to follow days after they still looked like a five pound bunch from the supermarket. Both myself and my partner bought the same bouquet for different people and both were the same. I also requested for the delivery day to be on a Friday the only day my friend was off work (ordered Wednesday morning) they turned up early evening on the Saturday! Again not good enough.”

Helpful Report

Posted 5 years ago

“My flowers were 2 days late and left on Shoreditch High Street where they were stolen. It took another 2 days to get the replacement delivery sent out to my client, and then they were sent to the wrong address.”

Helpful Report

Posted 5 years ago

Good afternoon, Thank you so much for leaving your review, though I am so sorry to see that there has been such an issue faced with the delivery of these flowers. This really is not good at all and not the service that we want to provide. Could I just ask if the replacement bouquet was able to be eventually delivered correctly, please do feel free to email us at hello@bloomandwild.com and we will of course look into this for you. Warmest regards

Posted 5 years ago

“Despite being a fist time customer the website insisted I was not and that I was not entitled to the new customer discount... then after my order emailed me saying thank you for "your first ever order"... Moonpig next time.”

Helpful Report

Posted 5 years ago

“my granddaughter sent me some flowers. They were droopy on arrival. I did all the right things before putting them in water but they recovered very little & now only 2 days later are looking very sad. So disappointing.”

Helpful Report

Posted 5 years ago

“I was'nt very impressed with the selection of flowers or the quantity . They did pick up when put into water but overall I don't think I will be using this service again.”

Helpful Report

Posted 5 years ago

Hi Mary we're so sorry to hear that you were somewhat disappointed with your blooms. If you could pop us an email to: hello@bloomandwild.com with a photo of the bouquet and your address details, we'd be more than happy to look into this for you. Kind regards, Bloom & Wild

Posted 5 years ago

“I have always been impressed with the quality of the bouquet by Bloom & Wild and also had a gorgeous bouquet at Christmas. Therefore requested a 3 month subscription as a Christmas gift. Unfortunately was very disappointed with today’s bouquet - more foliage than flowers - with 3 enormous stalks of pine and gilded foliage - not really appropriate for a January bouquet?!”

Helpful Report

Posted 5 years ago

Hi Catrin We're so sorry to hear that you have been disappointed with your first delivery. If you could pop us an email to: hello@bloomandwild.com with your address details, we'd be happy to take a look into the order details for you and put things right. Best wishes, Bloom&Wild

Posted 5 years ago

“The blooms in question have not really developed into much more than greenery, which for me has been disappointing. The person they were sent to has been more generous and said they may be slow to shine. At this time I would be reluctant to order again, or would try the arranged option. On a good note, it was good to be able to arrange this order from my iPad as I am currently housebound recovering from recent surgery.”

Helpful Report

Posted 5 years ago

Hi Maxine We're so sorry to hear that you have been disappointed with your bouquet and how much they have bloomed on this occasion and we'd be more than happy to make things right for you. We have sent you an email and hope to hear back soon. Best wishes, Bloom & Wild

Posted 5 years ago

“Ordered one of your Letterbox flowers for my sister ,knowing that if she had popped out and missed the delivery,it would still be put through the letterbox. But,I was wrong as the box would not fit through the letterbox and ended up being left a a Royal Mail depot,which meant my sister had to travel 30 miles to get the flowers! Not at all impressed and will not use you again!!”

Helpful Report

Posted 5 years ago

Hi Sharon, we're so sorry to hear that your blooms were not posted as we intended. We instruct all of our couriers including Royal Mail to post where possible, or leave the flowers safe to avoid any inconvenience. We have sent you an email and hope to hear back from you soon. Huge apologies again, Bloom & Wild

Posted 5 years ago

Bloom & Wild is rated 4.9 based on 87,626 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.