Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,626 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 12th October 2025

5229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’ve recently received 4 bunches of flowers from bloom and wild - it’s a lovely gift when you receive them and I’m impressed they are still running despite the virus. unfortunately, I’ve found the quality of the flowers in the last few months is very poor, When they arrived some stems were broken and foliage wilted, and within a day or two most of the head are going slightly brown, and certainly dead within a week, (with the exception of the tulips that arrived with there bulbs, but dead foliage). Flowers from other shops have been fresh despite delays from COVID. While the company model is very good, the flowers are just disappointing and exceptionally expensive. With experience working in a florist I learnt that a £30 bunch of fresh flowers should last up to 3 weeks - these are unfortunately not good enough at the moment.”

Helpful Report

Posted 5 years ago

Hello there, oh no we're awfully sorry to hear that! Please do send us an email via hello@bloomandwild.com so we can look into this further for you.

Posted 5 years ago

“Very disappointed with my Millie bouquet two of the roses started to go brown straight away and now there’s another rose brown.”

Helpful Report

Posted 5 years ago

Hello Erica, oh no we are sorry to hear that! Please send us an email via hello@bloomandwild.com so we can look into this for you.

Posted 5 years ago

“Sent the Spring Meadow flowers to mum for her birthday. They arrived today and I’m disappointed. The quality isn’t great and definitely a massive difference in the number of flowers sent to that in the picture. I understand you don’t get exactly the same but there is a huge difference. 2 out of 3 of the ‘focal’ flowers have snapped or are bent.”

Helpful Report

Posted 5 years ago

Hi there, we are so awfully sorry to hear this! So that we can help put things right it would be wonderful if you could pop us a quick email on hello@bloomandwild.com

Posted 5 years ago

“Realise that the flowers come pre bloom but when taking them out they really did look close to death. Although followed the instructions, the flowers never really became like the photograph. Unfortunately I don’t think I will re use this company.”

Helpful Report

Posted 5 years ago

Hi there, we are so sorry to hear this! We do send out our blooms dry and in bud and so they can take a little while to fully recover after their journey. We would really love to look into this further for you however, would it be possible to pop a quick email over to hello@bloomandwild.com so that we can see what might have happened for you.

Posted 5 years ago

“Sadly the sunflowers were very disappointing and floppy and remained so after 24 hours. However, my daughter contacted Customer Services, who apologised and a replacement bouquet was sent the next day. They were lovely. This would not stop me from using Bloom and Wild in the future.”

Helpful Report

Posted 5 years ago

Hi there, thank you for your feedback. I'm sorry to hear about the initial disappointment with your blooms however I am glad to hear that you received a replacement and that we were able to make this right for you!

Posted 5 years ago

“The flowers did not arrive our friends had to go and look for them .. two days late we were embarrassed because the flowers were from our church community to celebrate the arrival of their baby You were recommended by a friend but we did not get any discount because the electronic form kept saying not known”

Helpful Report

Posted 5 years ago

I am so sorry to hear this - please give us an email at hello@bloomandwild.com so we can speak to you about this.

Posted 5 years ago

“I ordered 'The Soleil' boquet to be delivered for my daughters birthday. Ordering was easy and they were delivered on the agreed date. The disappointment was that she followed the care instructions but the flowers did not revive properly and by day 3 were very sad looking. She was very disappointed”

Helpful Report

Posted 5 years ago

“Ordered 2 Kiera bouquet on arrival none looked anything like they should. One type of flower missing and another replaced by something that did not resemble what it had replaced. Although it said the flowers were sleeping, the roses, except 2 were fully open. Spent a fortune on these. Very disappointing !”

Helpful Report

Posted 5 years ago

Hello Diane, Thank you so much for taking the time to review us, so sorry for any disappointment here. We try our best to send out the blooms as promised however we do explain when ordering that there may be times where we may substitute stems but only ever with equally as suiting and upgraded, great quality stems. I can see that you have been offered a new replacement for your recipients, please do reply to our email when you can and we would be happy to sort this out for you Thank you so much

Posted 5 years ago

“I requested delivery of this plant gift on my granddaughter’s birthday, 17th April. Understandable that the current Covid19situation is difficult, but Royal Mail let us all down as delivery not made until 18th April, despite Jubilee MC being fairly near to Guildford. Very disappointing. Updated on: Saturday 18 April 01:27pm Delivered by Guildford DO Hide earlier journey Saturday 18 April 06:53am Due to be delivered today by Guildford DO Friday 17 April 07:00am Item Received Jubilee MC Friday 17 April 12:26am Sender despatching item Thursday 16 April 10:40pm Item Received National DC”

Helpful Report

Posted 5 years ago

Hi Jane, I'm so sorry about this delivery. Please do send us an email to hello@bloomandwild.com if there's anything we can help with.

Posted 5 years ago

“My wife has received flowers from you twice and they have been wonderful so we ordered some for a friend for easter but when she showed them to us a hour after receiving them we were very disappointed at their condition. They were droopy and 2 stems were broken on the Alstroemeria and nothing in the bunch looked like it would last very long.”

Helpful Report

Posted 5 years ago

Hello, Thank you for sharing your experience, we are very sorry to hear the stems were not looking their best on arrival, do drop us an email to 'hello@bloomandwild.com' with your order details and we'd be happy to get this solved for you.

Posted 5 years ago

“Disjointed Customer Service response, unsure if my current order will now be delivered or not. Other orders have been on time and high quality.”

Helpful Report

Posted 5 years ago

Hey Matt, thanks for sharing, we apologise for any confusion, do drop us an email and we can better look into this delivery for you!

Posted 5 years ago

“Sorry to add a poor review and to be honest this was probably due to delayed delivery caused by Easter/Coronavirus. My monthly bouquet, the Tessa, arrived today, 14th, having been dispatched on 7th and sadly most of the foliage is shrivelled and yellow while the roses are quite dried and papery. I doubt very much that they will revive. Only the freesias seem to have survived a week in transit. I am sure this bouquet left in perfect condition but transport to Northern Ireland at busy times (this happened with my first bouquet at Christmas too) seems to take much longer. Maybe you could take this into consideration for future NI deliveries?”

Helpful Report

Posted 5 years ago

“I am very sorry to write this but I am not impressed, the flowers arrived on the day specified but some of the flowers appeared dead. Even after a couple of hours in water they didn’t improve. By day 3 changing the water etc about 25% of the flowers have wilted (the vase was not in direct sunlight).”

Helpful Report

Posted 5 years ago

Hello Cheryl, Thank you for taking time out to review us, I am so sorry that the blooms didn't bring the joy we aim for! This is never what we would want. If you could please contact us at Hello@bloomandwild.com we would love to make this right.

Posted 5 years ago

“Hi I ordered this the Spring Bouquet for my wife because it contained her favourite flowers, Freesias, but these were almost dead when the bouquet arrived and the others looked a bit tired but perked up a little bit later on. Peter Langridge”

Helpful Report

Posted 5 years ago

Hello Peter, oh no we are so sorry to hear that! Please send us an email via hello@bloomandwild.com so we can investigate this further for you.

Posted 5 years ago

“The delivery arrived a day late despite being arranged several days before. B&W do say in the small print that this might happen. But when it is something important like your Mothers Birthday it is a real shame. This should be made much clearer at the time of order. The flowers however, were good.”

Helpful Report

Posted 5 years ago

Sorry to hear that James. The Royal Mail is not a guaranteed service and we try to make this clear at the point of ordering, and in the email confirmations, and are ever so sorry if it wasn't. We also offer guaranteed delivery with a courier for £5.00 extra. Do drop the team an email on hello@bloomandwild.com if you need any more help.

Posted 5 years ago

“I bought flowers for my mum for Mother’s Day as I couldn’t be with her due to covid-19. They had to be sent out twice as the first ones came snapped and dead. The second set really were not much better. Not a service I’ll use again as for £40 I would expect a much better quality.”

Helpful Report

Posted 5 years ago

Hello, We are sorry to hear this has still not been adequately resolved for you. Do get in touch via 'hello@bloomandwild.com' and we'd be happy to get this fixed.

Posted 5 years ago

“I was disappointed with my Mother’s Day gift for my mum , I paid £41 and did not think that the window sill box was worth the money it is smaller than expected and looks very cheap. I will not be purchasing from here again”

Helpful Report

Posted 5 years ago

Hi Michelle, thanks for your review, I'm so sorry you felt this was disappointing. If you can drop us an email with the delivery postcode to hello@bloomandwild.com we can take a look and put this right

Posted 5 years ago

“I am never normally someone that complains but sadly the flowers were really wilted and droopy on arrival. For the price in particular, this is not acceptable, but never ok when ordering flowers. It’s a basic requirement. Really disappointing.”

Helpful Report

Posted 5 years ago

Oh no I'm so sorry, thank you for your review. Its really not good, if you can email your order number to hello@bloomandwild.com we can definitely put this right

Posted 5 years ago

“Really disappointed with the quality of the succulent tray I ordered my sister for her birthday during Covid19 when we couldnt actually see each other. Quality poor (lack of moss compared with marketing pics) and the plants appear to have been damaged in transit. System to feedback to customer service also really poor hence resorting to leaving this review”

Helpful Report

Posted 5 years ago

Hi there, We are so awfully sorry to hear that your succulent tray arrived looking so disappointing - this is certainly not what we want! IT would be wonderful if you could pop us a quick email on helo@bloomandwild.com as we would love to help put this right.

Posted 5 years ago

“I was very disappointed with your service as the product did not arrive on my mums special day! I then had to contact you regarding this. You did rectify the issue and she did get them the next day!”

Helpful Report

Posted 5 years ago

Hi there, we are so awfully sorry to hear that your blooms did not arrive as expected. I am glad to hear that we were able to help you put it right and please do let us know if there is anything we can do to help.

Posted 5 years ago

Bloom & Wild is rated 4.9 based on 87,626 reviews

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Customers rave about the quality of Bloom & Wild flowers.

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Delivery is normally with 3 days, the box is designed so it fits through your letterbox.