Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,626 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 12th October 2025

5229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received the party time tree with instructions on how to decorate it. The instructions said that it should have come with lights but it did not. I wrote stating that I was confused as to what I should have received and, to date, have not received a reply (nearly 3 weeks ago). Needless to say that I will not be ordering from this company again and will not be recommending it to friends either. Very disappointed.”

Helpful Report

Posted 5 years ago

“Brilliant idea! Although box was a wee but crumpled and the bunch could have done with a few extra flowers.”

Helpful Report

Posted 5 years ago

“My mums flowers died after 3 days and she followed all instructions given. Also delivered on wrong day. Very dissapointed as it was part of her birthday. Thank you.”

Helpful Report

Posted 5 years ago

Dear Sarah, I am so sorry to hear that your mum's birthday flowers did not last. This really does not sound like our flowers, I am sorry your mum did not get to enjoy them. Could you please email us (hello@bloomandwild.com) with the order details so we can look into this for you? I know the event has passed, but we do wish to make this right.

Posted 5 years ago

“Flowers wouldn't fit through letterbox so card put through door saying collect delivery from post office I had to tell the person it was flowers so the surprise was ruined and they had to pick them up at 7 am therwise they would have been in the post office for 3 day's. I tried to fit the box the flowers were in through my letter box and a friends and they wouldn't fit through any . Therefire I won't be buying or recommending them in the future”

Helpful Report

Posted 5 years ago

Hi Lorraine, I am so sorry to hear that the flowers were not posted as they should have been. There really is not a standard letterbox size, but our packaging fit through most and we do instruct on the box that if they cannot post, the postie should leave with a neighbour. We take this very seriously as our USP is to offer convenience and we have definitely let you down here. Please email us with the order details, and perhaps we can regain your trust.

Posted 5 years ago

“I was disappointed that my card never arrived with my friends order therefore she didn’t know who sent her the gift. After speaking to your team I was offered a refund or that the card be sent. I asked for the latter. The card still a week later hasn’t arrived. Maybe I should have gone for the refund. I’m not sure if I’d use you again to be honest.”

Helpful Report

Posted 5 years ago

Dear Emma, I am so sorry to hear this. We really want to make it right by posting but I cannot understand why the card was not received Could you please email us (hello@bloomandwild.com) so we can look into this for you? We are still happy to do the refund offered, honestly, something has gone wrong but we do wish to make this right.

Posted 5 years ago

“I bought one of the tiny Christmas trees and was hugely disappointed. Very misshapen so could not be used as a centre piece as planned, but had to have its 'back' hidden. The lined velvet container leaked badly, so had to be replaced by an ordinary plant pot. Not up to the usual excellent standard I have recieved from Bloom and Wild”

Helpful Report

Posted 5 years ago

“Years of using M&S my daughter told me about bloom &wild order flowers and they arrived a day late. M&S for next year never had a problem for 16 years .”

Helpful Report

Posted 5 years ago

We are so awfully sorry to hear your blooms arrived a day later than expected. We would really love the chance to put this right for you and your daughter. If you could send us a quick email to hello@bloomandwild.com we can help further.

Posted 5 years ago

“Read my e-mail's.”

Helpful Report

Posted 5 years ago

“My flowers were not delivered despite paying for next day delivery, and when I rang they were redirected to another address for me in the end, however, the dead original flowers then ended up at the previous address anyway! Bit of a messy order ... probably won't use company again.”

Helpful Report

Posted 5 years ago

“The delivery arrived on time, but arrangement of flowers and selection was poor. The stems seemed they were randomly tossed into the box in every direction. The unboxing experience was shockingly negative and below expectations based on purchases from competitor mail-order florists. Questionable if I’d purchase from B&W again...”

Helpful Report

Posted 5 years ago

“I ordered the flowers for my elderly aunts birthday. I specifically chose letterbox flowers as she has dementia and I didn’t want her stressed by missing a delivery, I’ve just been notified via the app that the flowers have been left with a neighbour so I’m disappointed to say the least. The flowers did arrive on the requested date but can’t comment on the flowers fingers crossed they will find their way to her later today”

Helpful Report

Posted 5 years ago

“The bunch were smaller than the image portrayed on the site. Not worth the money.”

Helpful Report

Posted 5 years ago

“I don't yet know whether the recipient has received the flowers. I chose Bloom and Wild because it promised letterbox delivery. This was really my main consideration. But the email I received said that the driver had left the flowers outside the front door. This was not what I paid for or expected, so am disappointed.”

Helpful Report

Posted 5 years ago

Hi there, we're so sorry to hear that blooms were not able to be posted through the letterbox. I can see that my colleague has been in touch over email this morning so please do let us know if there is anything further we can help with if the flowers have not been received.

Posted 5 years ago

“Hi I asked for the flowers to be delivered on Friday 27th September - unfortunately they did not get delivered until the afternoon on Tuesday 1st October. Not great for a first time purchase. Good quality once arrived.”

Helpful Report

Posted 6 years ago

“Having received beautiful long lasting flowers for Mother's day I sent some to my daughter for her birthday. Unfortunately I have been very disappointed in them.”

Helpful Report

Posted 6 years ago

“Arrived day before specified birthday date and the flowers did not freshen up as promised. Unlike the previous (first) order which was very good and so encouraged me to use you again.”

Helpful Report

Posted 6 years ago

“Flowers are almost dead when delivered to my friend, very disappointed. Won’t purchase again from your shop.”

Helpful Report

Posted 6 years ago

“THE FLOWERS WERE DELIVERED BUT THE BOX HAD NOT BEEN SEALED THEREFORE THE PARCEL COULD NOT BE DELIVERED RESULT I HAD TO PIC THEM UP FROM THE MAIN P/OFFICE BY HAND DRYED OUT AND LATE THE RECIPITANT WAS MOST UPSET MR NUTTALL”

Helpful Report

Posted 6 years ago

Hi there, we are so awfully sorry to hear that these blooms were not delivered as they should have been! So that we can help put things right it would be wonderful if you could pop us a quick email on hello@bloomandwild.com

Posted 6 years ago

“Everything was fine apart from my message not being deliverers along with the flowers I sent my friend. She therefore didn’t know the flowers were from me !”

Helpful Report

Posted 6 years ago

Hi There, we are so awfully sorry to hear that your blooms arrived with out their little card! This is certainly not what we want! So that we can look into this and hopefully put things right it would be wonderful if you could pop us a quick email on hello@bloomandwild.com

Posted 6 years ago

“The flowers that were delivered to me this morning, were almost frozen. I treated them as advised. 12 hours after their arrival, they are no better and will not improve. This is one of 12 deliveries paid for by my daughter as a monthly gift for me. Last year the flowers were sent by Appleyards and were better. I have tried to email you using the info given on the paperwork that was with the flowers but to no avail. I do not have the means to send you a photograph. I am 84. Sincerely, Shirley Davies.”

Helpful Report

Posted 6 years ago

Bloom & Wild is rated 4.9 based on 87,626 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.