Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,626 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 12th October 2025

5229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Poor flowers twice now.”

Helpful Report

Posted 5 years ago

Hello Gail, oh no we're so sorry to hear that! Please send us an email via hello@bloomandwild.com so we can take a look into this for you.

Posted 5 years ago

“Really gone downhill recently. 2 bunches now really poor quality. Very disappointing when they are gifts.”

Helpful Report

Posted 5 years ago

Hi there Gail, we're awfully sorry to hear this. Please email us via hello@bloomandwild.com so we can look into this for you.

Posted 5 years ago

“Ordered the Alexa and disappointed at what arrived. Picture shows a fair amount of peonies also said in the description and picture that it would have freesias. 3 peonies included no freesias but carnations instead. Carnations are awful. Not value for money at all. Won’t be ordering again.”

Helpful Report

Posted 5 years ago

Hello there, oh no we're so sorry to hear that - we agree that something doesn't sound quite right with your bouquet! Please send us an email via hello@bloomandwild.com so we can take a look into this for you.

Posted 5 years ago

“I have had two orders from Bloom and Wild. The first was fantastic quality - really beautiful - and lasted 10 days even in the very hot weather. The second which I ordered for my birthday were extremely disappointing. The peonies never actually came out but the buds looked as though they would have been white, not pink. The frésias were dead in three days and there was no perfume. All the flowers were dead in six days even though the weather was much cooler than my first order. I am an old aged pensioner who was 69 on 29 May. I was sad and disappointed. You don’t need to publish my review unless you want to. I never thought to take a photo.”

Helpful Report

Posted 5 years ago

“The flower was wonderful, but the delivery service was terrible. The delivery man acted in a very unpleasant way to the person who was getting the flowers (telling her in an aggressive way that the phone number that I gave didn't work and that she should make sure that she got the right one) . She was a bit upset by that, which is no go for me. Sorry but I won't use your services anymore, this man's attitude was totally out of line. Bests, Gautier Dubois”

Helpful Report

Posted 5 years ago

“I received the millie flowers during the hot sunny period, lasted 5 days, roses did not open at all, kept them in the shade in the coolest room in the house. disappointed”

Helpful Report

Posted 5 years ago

“I got an nhs discount and wanted to surprise a friend. The selection of flowers and the price after the discount were very good, the delivery timely and without any delays. Unfortunately my friend received nothing like wat was shown in the picture of the bouquet "the cleo". She got mostly greenery with few flowers, very underwhelming.”

Helpful Report

Posted 5 years ago

Oh no, we are so sorry to hear this! Please do get in touch with us by emailing hello@bloomandwild.com and we will of course look into this further for you.

Posted 5 years ago

“Very disappointed by the customer service and negative approach to resolving what should have been a simple issue. Such a shame as I have previously been very satisfied with the service and quality of the beautiful flowers.”

Helpful Report

Posted 5 years ago

We're so sorry to hear this, do get back in touch so we can appropriately work this through with you and see this issue resolved.

Posted 5 years ago

“Unfortunately the flowers arrived in a poor state and one bloom was broken and all very droopy. It took a couple of days for them to revive. I have received flowers from you , so wanted to send to my sister for a cheery feelgood surprise. Such a shame not certain that I would use your company again.”

Helpful Report

Posted 5 years ago

Hello Sharon, oh we are awfully sorry to hear this! Please send us an email via hello@bloomandwild.com so we can look into this for you.

Posted 5 years ago

“Sadly the flowers arrived half dead which was extra upsetting seeing as they were for a friend whose dad had just died. I have never had issues before, have been using B&W often. But this was from a group of friends and people are now saying they won't use B&W again - I really recommended them and now people are upset this ruined the experience. So upset! Tried to upload the message from my friend who received them but won't let me do it on phone.”

Helpful Report

Posted 5 years ago

Hello there, oh we're awfully sorry to hear this as this definitely isn't what we intended! Please send us an email via hello@bloomandwild.com so we can take a look into this for you.

Posted 5 years ago

“Ordered flowers way before date didn’t arrive on date it actually arrived 4 days late ! Thus missing my partners birthday I always had got her some flowers to brighten her day for passed 5 years this year knowing covid virus would have an effect I ordered in plenty of time but still four days late when we did get them it was all leafs and greenery hardly any flowers turned up half dead cos postage problems ! However can’t really complain as got a refund and was quick but spoiled the whole experience won’t use the service again I’d rather go local like most of times shame”

Helpful Report

Posted 5 years ago

Hello Mick, we're so sorry to hear that your flowers were so late - that's definitely not what we intended! We're glad to hear that you have already been naturally reimbursed for this but if you need any further assistance then please don't hesitate to contact us via hello@bloomandwild.com.

Posted 5 years ago

“Unfortunately the quality of the flowers were poor and stems broken on arrival. I was very disappointed as it was a gift for my sister in law. She had to tell me about their condition and had contacted the company. A new bunch was sent and was marginally better.”

Helpful Report

Posted 5 years ago

“My daughter ordered some flowers for my mums birthday and within a few days they had started to wilt despite following the instructions. She also got some flowers from a supermarket and they are still going strong despite costing a fraction of the price. I’m sorry but very impressed.”

Helpful Report

Posted 5 years ago

Hey, We're sorry to hear the stems didn't last as they should have, do get in touch with your order details and we can sort this for you.

Posted 5 years ago

“Flowered ordered by our team at school for a member of staff, delivery arranged for Thursday 14th May, it is now Monday 18th May and the flowers haven't arrived.”

Helpful Report

Posted 5 years ago

Hey Jo, So sorry to hear this, do get in touch via email with your order details so we can look into this for you.

Posted 5 years ago

“The flowers I ordered for my mum got delivered on Thursday and the sunflowers were dead on the Saturday. I am very disappointed as my mum was feeling down lately as she has been sheiding for over 7 weeks so I thought I would send her flowers to cheer her up and my friends have used Bloom & Wild and the flowers have lasted for a long time. So you can image my disappointed when she told me they were dead after only 2 days of receiving them. I couldn't take a photo as I can't go into her house and she doesn't have a phone that can take photos. Order number - 116838931 The Soleil Thank you Diane”

Helpful Report

Posted 5 years ago

“My Daughter sent me flowers lovely surprise opened box & oh dear the flowers didn't look good i went on to website followed their instructions ever hopeful they would bloom but sadly not feel awful as don't wish to tell my Daughter i have sent an email to bloom & wild im sure i will hear from them soon”

Helpful Report

Posted 5 years ago

Hello there, oh we are so sorry to hear that! Thank you for emailing us, one of our Customer Delight team will look into that as soon as possible for you.

Posted 5 years ago

“I reieved the Jennifer bouquet last week for my birthday . I followed all the booklet instructions added the plant food trimmed them etc. Sat them away from light and heat .but the flowers just look raggy and not very fresh . They have not revived at all . I wouldn't order them myself now I have seen what they look like. No way are they worth £50 for a small bunch of not very fresh looking flowers.”

Helpful Report

Posted 5 years ago

Hi there Lydia, oh no we are awfully sorry to hear that! Please send us an email via hello@bloomandwild.com so we can look into this for you.

Posted 5 years ago

“Flowers arrived in good time but most of them never seemed to really bloom and the ones that did lasted less than 2 days. Colours also weren't great.”

Helpful Report

Posted 5 years ago

Hello Michael, oh we are awfully sorry to hear that! Please send us an email via hello@bloomandwild.com so we can look into this for you.

Posted 5 years ago

“Flowers arrived very wilted and greenery was losing its colour and fading to yellow. 12 plant stems hardly worth the money and even after 24 hours they are still drooping. Would not recommend”

Helpful Report

Posted 5 years ago

Hello Jenny, oh we're sorry to hear that! Please send us an email via hello@bloomandwild.com so we can look into this for you.

Posted 5 years ago

“Not delivered on the Sat came on the Mon and not all blooms picked up but I believe this is now sorted after the recipient contacted you. Not your fault but the postal service”

Helpful Report

Posted 5 years ago

Hello Stella, oh we are awfully sorry to hear that. Postal services are experiencing delays due to the upheaval of COVID-19. We're glad to hear that our Customer Delight team have resolved this issue for you and we hope that the recipient loves their blooms.

Posted 5 years ago

Bloom & Wild is rated 4.9 based on 87,626 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.