Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,648 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 14th October 2025

5230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received flowers myself with a discount code offering 25% off my first order using your app. I only got 15% off so phoned to highlight this and was told I'd get the difference refunded. It hasn't been. Poor customer service. Flowers I ordered were lovely and arrived on time.”

Helpful Report

Posted 8 years ago

Hi Laura, Thank you for your message, but so sorry the refund isn't with you yet! I can see that the further £4 was refunded on the 18th September, but it can take 7-10 working days to appear depending on your bank. Please pop us an email to hello@bloomandwild.com if you'd like to chat further.

Posted 8 years ago

“Well, my wife hasn't received the flowers yet, delivery date Fri Sept 15 and now it's Mon Sept 18?”

Helpful Report

Posted 8 years ago

Hi Rytis, we're so sorry to hear this. Please drop us an email to hello@bloomandwild.com and we'll look into this for you.

Posted 8 years ago

“I'm giving a two because I want to underline how beautiful the flower selections are, the website is easy to use and the brand design is top notch. However i'm dismayed by the condition the flowers arrive in - I had two bouquets delivered from friends and family for my birthday and they were both droopy, then the same happened when I ordered one for my mum. And instead of issuing a refund straight away or offering to resend the same bouquet, the company sent a much cheaper bunch to replace the one my mum has received, and offered that as an alternative they could give me a 25% discount to order her a better, larger bunch. I had already spent £30 on her bouquet and was pretty mad that instead of thoroughly apologising for sending a faulty product and issuing a proper match for match, they were trying to make me spend even more money! Ridiculous and now both myself and my mum aren't going to be using the company again. It's a real shame but you can't send a product in a lesser state than promised and not either replace it completely or refund the money - it was a half hearted response and made me regret using them.”

Helpful Report

Posted 8 years ago

Hi Lauren, I'm so sorry to hear that, it definitely doesn't sound right, I'll drop you an email this morning to try and put this right

Posted 8 years ago

“The flower when delivered were good but even though they were watered and fed properly they didn't last more than two days. I've bought quite a few flowers from Bloomin Wild and theses were by far the worst and not up to your normal standard.”

Helpful Report

Posted 8 years ago

Hi Chris, I'm so sorry to hear that, that definitely doesn't sound right! Please do send your order number to hello@bloomandwild.com and we'll be happy to put this right for you

Posted 8 years ago

“I have been away and have just spoken to my friend who received the flowers on Friday. I asked her what the flowers were like as this was the first time I had used your company. My daugher recommented you as she had some beautiful flowers delivered recently.. I have recieved a photo of the flowers now which had 6 roses stocks and Lisiathums. While the flowers looked pretty they did not look worth the money. Two stems of the white daisy sprays were wilted and did revive. Sorry to be negative but very disappointed overall.”

Helpful Report

Posted 8 years ago

“This was bought for my mom's birthday, I ordered early so it would arrive on the day, unfortunately royalmail failed to gain access to a building they post to every day no card was left to say they had attempted delivery, my mother finally recieved her flowers the day after very worse for wear, would not recommend this service the flowers didn't look like they were worth £36 I've tried to upload a photo but it won't let me”

Helpful Report

Posted 8 years ago

Dear Andrea, I am so sorry to hear that this happened. It is frustrating when the instructions on our box are not heeded, but we absolutely want to make this up to you and your Mom. Could you please email us the details at hello@bloomandwild.com?

Posted 8 years ago

“Whilst the flowers were beautiful and the wire mesh protection of the roses was a lovely touch, the delivery arrived a day early and didn't contain the note that was provided with them. It was for a thank you to be delivered at a surprise party, which fell flat when received a day early and the receiver was baffled as to who sent them. Their husband was rather concerned too by the anonymous flowers until the next day at the party it became clear.”

Helpful Report

Posted 8 years ago

Hi Caroline, I'm so sorry to hear this and really concerned as I"m not sure how they could have arrived early. If possible can you please email your order number to hello@bloomandwild.com and we'll investigate this for you

Posted 8 years ago

“Easy to use website - prompt and timely delivery - however flowers not posted through letterbox and left behind my back gate, meaning the cardboard packaging got soaking wet from the rain - some of the flowers inside ruined - some of flowers were not in great condition (some peeked up after 24 hours in vase) - all in all a slightly disappointing experience especially as flowers were for a special occasion. Sorry I can't be more positive!”

Helpful Report

Posted 8 years ago

Hi Edward, so sorry to hear this. Please do let us know how the flowers are after a trim and a chance to rehydrate in the vase but any problems let us know on hello@bloomandwild.com and we can put this right

Posted 8 years ago

“Flowers arrived in a box, not in great condition, my partner was upset as she said 'it looks like I've had them for months', the flowers looked like they had be deprived from water. would not recommend or use again.”

Helpful Report

Posted 8 years ago

Hi Luke, we're sorry to hear that you were disappointed with the blooms, and we've popped you an email to follow up with this matter.

Posted 8 years ago

“The flowers arrived in time, but were wilted and not in great condition.”

Helpful Report

Posted 8 years ago

Oh no, sorry to hear that. If you can send your order number to hello@bloomandwild.com we'll put that right :)

Posted 8 years ago

“Initial order for a birthday bouquet did not arrive for my friend. I spoke to Ebony (your customer service) on 25/7. She said order had not been completed . She took a new order and it was safely delivered and emails sent to inform me. However, she also said that, as I had joined your mailing list since the first order, she would refund an extra 10% on that order. This has not yet arrived.”

Helpful Report

Posted 8 years ago

Hi Audrey, thank you for your message. I'm so sorry to hear about your initial struggles with the website, but I'm very pleased to hear the blooms arrived safely. Our refunds can take 7-10 workings day depending on the terms of your bank, though please do pop us an email to hello@bloomandwild.com should you wish to query this.

Posted 8 years ago

“I cannot make an informed view on the flowers as they were taken to a DPO and card left. For this reason I rate a 2.5 as although delivered as planned I do not think they should be taken to a dpo I think they should go back to yourselves. I was unaware intended recipient was going away that day for the weekend!!! So she is due to collect today. I only hope they are still alive ????”

Helpful Report

Posted 8 years ago

Hi Julia, so sorry to hear that as they should be posted or left if she was out. Do let us know on hello@bloomandwild.com if there are any problems

Posted 8 years ago

“I was starting with the first star and intending to go all the way to 5- that's how it works when rating Amazon books! I have been sent Bloom and Wild flowers and was amazed just how long they lasted. Didn't look brilliant when they arrived but they soon revived themselves. Can't comment on the ones I sent- they were for parents of a very poorly child and so I'm not expecting to hear for a while. Good luck with your venture.”

Helpful Report

Posted 8 years ago

“The flowers looked like they were half dead and for £46 I expected more”

Helpful Report

Posted 8 years ago

“3 orange roses didn't open at all and withered and died within a day”

Helpful Report

Posted 8 years ago

We're really sorry to hear that your roses didn't bloom as they should have. Please send us an email to hello@bloomandwild.com so we can put things right. Warmest wishes

Posted 8 years ago

“Delivery took longer than it was offered, so the roses are not very nicely”

Helpful Report

Posted 8 years ago

I'm so sorry to hear that Maria, please do let the customer delight team know on hello@bloomandwild.com and they'll put this right for you

Posted 8 years ago

“I truly appreciate the concept of Bloom and Wild but I was a bit underwhelmed when the flowers arrived as they looked quite sparse. I understand that there are different sized bouquets and that they arrive with the full blooming potential not yet met, however, for the price and reputation that Bloom and Wild holds, I expected more.”

Helpful Report

Posted 8 years ago

I'm really sorry to hear that the blooms didn't wow you on arrival. Please do let us know on hello@bloomandwild.com and we can put this right for you

Posted 8 years ago

“Flowers were delivered late and were poor quality. Second time that's happened. Wary of using your company again”

Helpful Report

Posted 8 years ago

So sorry for that Morag, please do get in touch with our Customer Delight team at hello@bloomandwild.com and we'll put this right

Posted 8 years ago

“I ordered some flowers for my friends birthday, however they arrived a day late. So I will not be using you again.”

Helpful Report

Posted 8 years ago

I'm so sorry to hear this, please let the customer delight team know on hello@bloomandwild.com and we can look into this and put it right for you

Posted 8 years ago

“The flowers are really beautiful and it's great that they go through the letterbox but they were delivered three days after the order date so they really shouldn't be advertising as next day delivery”

Helpful Report

Posted 8 years ago

I'm so sorry to hear that, that definitely doesn't sound right! Please let us know on hello@bloomandwild.com and we'll look in to this for you

Posted 8 years ago

Bloom & Wild is rated 4.9 based on 87,648 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.