Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,647 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 14th October 2025

5230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My order never arrived on the expected day. I placed the order on Monday & it never arrived until Thursday what was disappointing. I have never had trouble in the past”

Helpful Report

Posted 7 years ago

Hello there, We're so sorry to hear that your blooms arrived a day later than scheduled! Whilst it's never what we would want, unfortunately with our standard Royal Mail service, there is just a very small chance that the flowers could arrive the day after. As a little gesture, we've popped some credit into your Bloom & Wild account for you to use next time, but don't hesitate to get in contact via hello@bloomandwild.com if you'd like to chat further.

Posted 7 years ago

“My Mum said her flowers were delivered to the wrong address and by the time they got to her they were not very fresh”

Helpful Report

Posted 7 years ago

Hi Laura, I am so sorry to hear that the flowers were delayed by these events. We would absolutely love to make this right, so if you have not emailed us already, please do so (hello@bloomandwild.com) and we will be happy to look into this for you.

Posted 7 years ago

“Unfortunately some of the roses have died in the bud. This being the case, I will not be purchasing again.”

Helpful Report

Posted 7 years ago

Hi there, I am so sorry to hear this. We would love to look into this for you. If you have not already, could you please drop us an email (hello@bloomandwild.com) and we will be happy to try and resolve this for you.

Posted 7 years ago

“Flowers arrived a day later than expected, only half the flowers recovered from their prolonged journey and customer services didn’t think it was a major problem. My mother whose birthday they were for was disappointed and so was I. Not a great first impression.”

Helpful Report

Posted 7 years ago

Hello there, thank you for your review, though we're of course so sorry to hear of the delay to your Mother's blooms! Sadly, Royal Mail delivery can take an extra day to arrive, though the blooms should usually hold up well in post - I'm sorry to hear this wasn't the case. I can see that a replacement bouquet is on it's way to her, but don't hesitate to let us know if there's anything we can help you with in the meantime.

Posted 7 years ago

“I have used bloom and wild several times before with no issue but have been severely let down this time when sending a Thankyou to someone very dear to me. The flowers arrived with the head of the focal flower completely snapped and generally looking like they had been stamped on!!”

Helpful Report

Posted 7 years ago

“"The Violet" was ordered on Friday July 13 for delivery on Tuesday July 17 for our daughter's birthday. An adequate lead-in time, you may have thought. It arrived a day late in a somewhat sorry state (see picture). Having used Bloom&Wild previously and been happy with the products and service, on this occasion we were deeply disappointed and will think long and hard before using them again.”

Helpful Report

Posted 7 years ago

Hello Michelle, I am so sorry your blooms were delayed and this impacted their quality. They should not have been impacted in this way from the journey as Royal Mail is occasionally a two day delivery service so we design our bouquets with this in mind. We would love to have a further look into this for you, if you could send an email to hello@bloomandwild.com with the delivery post code included we would love to help.

Posted 7 years ago

“I've just phoned the recipient of the flowers and asked her if they'd been nice. Unfortunately she was disappointed with them - they didn't flower as they should have done and were put out after a week. Having paid £23 for them I feel that I didn't get value for money. I don't have a photo to send.”

Helpful Report

Posted 7 years ago

Hi Rachel, I'm so sorry to hear this. We don't need a photo but please do email hello@bloomandwild.com and our customer delight team will be happy to put this right for you

Posted 7 years ago

“The reason for the rating was the flowers arrived late the order was placed in plenty of time the company dispatched them on time but the method of delivery from Royal Mail let us both down . They were to be delivered on Saturday and arrived on Tuesday. The company were very good offered to resend credit or refund I have taken the refund as the reason for the flowers on that day has passed .”

Helpful Report

Posted 7 years ago

Hi June, thank you for your review, though we just want to say again how sorry we are that the blooms didn't arrive on Saturday. Unfortunately, our standard delivery service isn't 100% guaranteed, but we do offer a premium option which would virtually guarantee delivery on the day you select. We do hope you can put the refund to good use and do just let us know if we can help with anything else.

Posted 7 years ago

“I felt that the flowers were very sparse for the money spent I had expected better value fory money”

Helpful Report

Posted 7 years ago

“Having used Bloom and Wild previously and had a great experience I decided to use you again for my Wife’s birthday. The selection didn’t turn up on the day requested and were looking a worse for wear on arrival. They lasted 48 hours and had to binned. An all round is disappointing experience.”

Helpful Report

Posted 7 years ago

Hi James, I'm so sorry to hear that the blooms didn't arrive for your Wife's birthday and this therefore impacted their quality. We've popped you an email to put this right for you, but do let us know if there's anything else we can do to help. -Emily

Posted 7 years ago

“Delivery and I had to contact you 3 times. This was rectified but sadly the occasion has passed.”

Helpful Report

Posted 7 years ago

Hello there, we're so sorry you had to contact us in the first place to put things right. If there is anything else we can do to help, don't hesitate to pop us an email.

Posted 7 years ago

“The delivery was late and the flowers were wilted. Moreover they were for my aunt whom I dont see very often due to distance and were sent to say I was thinking of her as she had just came home from hospital.”

Helpful Report

Posted 7 years ago

Hi Margo, we're so sad to hear that the blooms didn't delight your Aunt! We'd love to make this up to the both of you, so please do pop us an email to hello@bloomandwild.com

Posted 7 years ago

“The bouquet arrived on time. However, even once all the flowers were open, it didn’t look quite as lush as on the website. I will give Bloom&Wild another chance though”

Helpful Report

Posted 7 years ago

Hello Eva, I'm sorry to hear you were a little disappointed. We take the way we portray our bouquets and living up to the expectations very seriously. It would be really helpful for our flower team if you could email a photo to hello@bloomandwild.com and we will be happy to follow this up for you.

Posted 7 years ago

“This flowers I sent didn’t arrive until the day after my friends birthday I wanted them delivered n the 6th and they didn’t get there till the 7th 😪”

Helpful Report

Posted 7 years ago

“Positive: flowers all nice and beautful. Negative: 1 gin was missing. Negative: cust service only available until 6pm.”

Helpful Report

Posted 7 years ago

“Unfortunately, the quality of the flowers sent to our daughter was poor. Number of flowers drooped and one or two appeared to be 'mouldy'. On being informed you did try to rectify the problem and sent additional stems however; some of these sagged as well. Very disappointed as this was to celebrate our daughters birthday. We were promised a full refund but to date only received %50. You were recommended by our Sister - in - law who was full of praise for you.”

Helpful Report

Posted 7 years ago

“Delivery and customer service excellent, but the product falls short. Too much green and not enough flowers. Outer leaves were damaged and brown. The recipient was underwhelmed leaving me rather embarrassed.”

Helpful Report

Posted 7 years ago

“Flowers were beautiful however they were received 3 days late. There was no communication and no indication of when they would be delivered. I wouldn’t use this service again unless they had a rethink of the courier service involved which is a shame as I had high hopes.”

Helpful Report

Posted 7 years ago

Hi Megan, I'm so sorry to hear these were so late. If you're able to drop us a quick email to hello@bloomandwild.com we'll be happy to take a look into this and make it right for you

Posted 7 years ago

“The flowers I ordered for my daughter's birthday did not arrive and as her birthday was on a Saturday this meant that they did not arrive until Monday. They looked a little bit sad on arrival and we've given them a long drink hoping they will recover. Very disappointing.”

Helpful Report

Posted 7 years ago

I am so sorry to hear this Pamela - this is certainly not the service we aim to provide. Please do get in contact with hello@bloomandwild.com and we would love the chance to make this up to you.

Posted 7 years ago

“Unfortunately some of the flowers were dead, and the roses were in full bloom , I was advised they would be on bud so they would last longer. That indeed was rectified with s new bouquet the next day, which I fully appreciated, but still there were problems sadly.”

Helpful Report

Posted 7 years ago

Bloom & Wild is rated 4.9 based on 87,647 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.