Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,648 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 14th October 2025

5230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Firstly I have used your company many times and have always been extremely happy with the flowers. Unfortunately, last week I sent my daughters some flowers following an upsetting incident which she received. I went to see her 3 days following and the iriss' in the the flowers had already died and had to be removed from the vase. She said that they hadn't looked great from the start. I hope that this is a one off and that my orders in the future will be of the high standard I have come to expect from your company.”

Helpful Report

Posted 7 years ago

Hi Anne, I'm really sorry to hear that the iris flowers in the bouquet didn't last as they should have done. I've just sent you an email and hope we can make this right for you and your daughter.

Posted 7 years ago

“did not realise that the flowers were not guaranteed for the day of delivery - 2 days late and disappointed.”

Helpful Report

Posted 7 years ago

Hi Lynn, I am so sorry to hear this. Could you please email us (hello@bloomandwild.com) with the details so we can look into this for you?

Posted 7 years ago

“Rather disappointed with my first order. Flowers were very droopy and never perked up despite following the instructions.”

Helpful Report

Posted 7 years ago

So sorry to hear that Diana, please do send an email to hello@bloomandwild.com and we can put this right.

Posted 7 years ago

“Ordering and delivery was great. However my mother-in-law to whom the flowers were sent told me a couple of blooms were dead and others dying, only lasting a few days. Real shame, sent similar last year and they were lovely so I’m sure this isn’t usual”

Helpful Report

Posted 7 years ago

“The box was arrived at my uncles house in a ripped condition, the blooms were scattered across the floor along with bits of soil and packing content. My uncle has managed to revive the plant but it still looks rather sad and lacks any blooms.”

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Posted 7 years ago

“I have ordered two separate deliveries of flowers (letterbox). Both have been received on time and both deliveries of flowers have been past their best - smaller more delicate flowers like sweet williams have already gone over when the parcel was delivered. Given how cold it is at present (therefore you would hope plants should cope better) its pretty disappointing. I have one more delivery I have ordered. If this is no better I will not be using Bloom&Wild again.”

Helpful Report

Posted 7 years ago

“tree was damaged on arrival”

Helpful Report

Posted 7 years ago

Hello Indresh, Thanks for taking the time to leave a review. We're really sorry to hear that your tree was damaged on arrival. Please pop us through an email, with the order details and a photo of the damage if possible - so we can put things right. Best wishes, Ebony

Posted 7 years ago

“Ordered flowers as a thank you for a friend Tuesday and delivered Wednesday- freesia, alstroemerias, wax flowers. My friend told me today they were in poor condition and only freesias(3 stems) are still alive after just a few days. The white wax flowers fell off as they were taken from box, alstroemerias drooped - didn't recover. Very disappointed , first and last order I'm afraid.”

Helpful Report

Posted 7 years ago

“I bought the Piper for a friends 50th birthday. They arrived on time and the majority of flowers were beautiful but some of the stems were so crushed that the recipient had to throw those stems away. That is the reason for giving a 'poor' review. I have used Bloom & Wild before, so was really disappointed with this bouquet. It was sad, as the recipient that should have received a stunning bouquet - received a damaged bouquet.”

Helpful Report

Posted 7 years ago

I am so sorry to hear that, please do send us an email to hello@bloomandwild.com and we'll definitely be happy to put this right for you.

Posted 7 years ago

“Normally I'm thrilled with my orders - my Xmas tree was an alternative to a birth congratulatory bouquet...unfortunately the number of lost pine needles left some of the branches bare and the tree looks a little forlorn - didn't dress the tree with all the baubles as touching the branches caused more needles to fall off :(”

Helpful Report

Posted 7 years ago

Hi Nancy, this sounds really strange! Can you pop us an email to hello@bloomandwild.com so we can take a look at this for you?

Posted 7 years ago

“I was really disappointed. I have ordered from you before and it's been great. This time the blooms were on their last legs and a lot of the stems were broken. I was able to salvage some of them, but I'm not happy.”

Helpful Report

Posted 7 years ago

Hi Francesca, I'm so sorry to hear that. please do let the Customer Delight team know at hello@bloomandwild.com and they'll be happy to put this right for you.

Posted 7 years ago

“Lost delivery, second delivery misplaced. Third time lucky, but arrived 5 days SFTER mums birthday. Very disappointed. Lovely and helpful on phone, but don’t follow, through. Both times I called to question where order was was told I would get bpnotice of the dodo delivery, and nothing received,”

Helpful Report

Posted 7 years ago

Hi Marylou, I'm so sorry to hear that, I will reply to your email and we'll get this sorted for you

Posted 7 years ago

“You delivered to the wrong address and left no card so my mum did not receive her flowers on her birthday as requested.”

Helpful Report

Posted 7 years ago

Hi Lesley, I'm so sorry to hear this. Can you please send an email to hello@bloomandwild.com so we can look into this for you?

Posted 7 years ago

“Hi lucy, my order unfortunately hasn't reached the delivery address. I've ordered 3 times previously and never experienced any other issue. Would you mind looking into this for me please Thank you Louisa”

Helpful Report

Posted 7 years ago

Hello Louisa, We're really sorry to hear that your order hasn't reached the delivery address. Please pop us through an email to hello@bloomandwild.com so we can investigate further into what has happened, and put things right. Best wishes Ebony

Posted 7 years ago

“Easy online ordering. Although I ordered well in advance the order did not arrive on the date requested, 2days after expected delivery still waiting for delivery.”

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Posted 7 years ago

So sorry to hear that, please can you email hello@bloomandwild.com and we can put this right for you.

Posted 7 years ago

“Wasn't delivered on time. Royal mail tracking said attempted delivery Saturday which was a complete lie as they didn't even attempt delivery until Monday. Flowers were sent on the Friday so will be totally ruined by the time they reach their destination. A complete waste of money”

Helpful Report

Posted 7 years ago

Hi Louise, I am so sorry to hear that the flowers were not delivered on Saturday. Our flowers are hardy and can last up t a few days in the box, but if they did not revive, please email us (hello@bloomandwild.com) and we will be happy to make this up to you.

Posted 7 years ago

“It arrived quickly but didn't look like the picture, used different flowers. I think this feedback question should just ask 'tell us about your experience' - I would have given three, four or five stars but then the question only asks about your positive experience”

Helpful Report

Posted 7 years ago

I am so sorry that the bouquet had substituted flowers. This can happen when certain the pictured flowers have not passed quality checks. If you would like to share more information regarding this order, please email hello@bloomandwild.com. We are happy to help in any way we can.

Posted 7 years ago

“We had arranged delivery before 11am for my Mums special birthday and it did not arrive, while everyone at Bloom and Wild was very helpful l, it was still the end if the day and very frustrating after asking her to wait in so long. We were subsequently offered a discount i can understand that sometimes couriers can let you down but I saw the flowers that were eventually delivered and was very disappointed - my Mum tells me part of the flowers were already curled and dried and I felt most of the bouquet was filler parts and and no berries like pictures, I would not have paid the value of the discounted price for them which was half the original price. I had actually already ordered another bouquet for someone else and it left me worrying what they looked like. I'm afraid I won't use Bloom and Wild again.”

Helpful Report

Posted 8 years ago

Hi Karen, I'm really sorry to hear that you have been disappointed. I've just sent you an email and hope we can make this up to you.

Posted 8 years ago

“I ordered a gift for my mum as a moving in present and specifically picked Bloom and Wild as their USP is that they post flowers so they wont be missed. My mum received a card from Royal mail to say that the parcel was too big for the letter box so had to be collected. She saw this a couple of days later so plant was a bit battered by the time she picked it up and also i could have used any other florist if there is no guarantee of delivery.”

Helpful Report

Posted 8 years ago

Hi Kerry, I'm so sorry to hear your Mum's blooms were taken back to the delivery office. Please pop us an email to hello@bloomandwild.com so we can make this right.

Posted 8 years ago

“The flowers were not posted through door as I expected but returned to depot. Recipient then had to collect the next day.”

Helpful Report

Posted 8 years ago

Thank you for your review, I'm really sorry to hear this, please do let the Customer Delight team know on hello@bloomandwild.com and we can put this right

Posted 8 years ago

Bloom & Wild is rated 4.9 based on 87,648 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.