Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,132 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 16th June 2025

5188

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed, I ordered flowers to my mum for her birthday, delivery was prompt but the condition of the flowers were disappointing. Already wilting, soggy stems and leafs. Was not expecting this as I know usually Bloom & wild have exceptional flowers. 👎🏻👎🏻”

Helpful Report

Posted 2 years ago

Good afternoon, thank you for your review. I am so sorry to hear that the birthday blooms for your mum arrived in this way. This most definitely is not the quality that we would expect, I completely understand the disappointment caused. We want nothing but the very best for our customers and recipients, so we would hate for your mum to be left with a bouquet that cannot be properly enjoyed. We would love the chance to make this right so if you could please pop us an email at support@bloomandwild.com quoting 3421683, we will look into this right away. Hope you hear from you soon, Grace

Posted 2 years ago

“Ordered The Sunniva as a gift for my mum following her wedding. Ordering was easy and they were delivered promptly on Tuesday morning, as expected. Mum said the flowers were lovely on arrival and she put them in a vase. I visited mum on Saturday, 4 days after delivery, to find that although the majority of the flowers looked lovely the roses were droopy and the petals were dry and falling off! This was very disappointing!”

Helpful Report

Posted 2 years ago

Hi there Sharon - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“These flowers are amazing but the delivery is a bit shoddy. I bought the flowers through the letterbox bouquet but they were just dumped in my friends' porch and I was lucky that she found them”

Helpful Report

Posted 2 years ago

Hi there Maria, thank you for leaving us a review. I am so sorry for the substandard delivery you experienced - I have emailed you directly and I hope we can rectify this situation! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“The flowers are lovely but not a very big bouquet for the price. Arrived 3 days late due to Royal Mail meaning the flowers were quite dry and my Mum did not receive them on her birthday which was a bit disappointing. I’d maybe recommend using courier NOT post service!”

Helpful Report

Posted 2 years ago

Hello Hannah, thank you for your review. I am so sorry to hear that the birthday blooms for your mum arrived so late. This is most definitely not what we would expect, I completely understand the disappointment that may have been caused by this delivery. We would love the chance to make this right for you and your mum, so I have just popped you an email. Hope you hear from you soon, Grace

Posted 2 years ago

“Very disappointed with the Rose garden which died within one week.”

Helpful Report

Posted 2 years ago

Hi There, I'm so sorry to hear your rose garden did not last and for the disappointment caused here. We'd absolutely expect for your delight to last longer and have popped you over an email as we'd love to make this right! Best wishes, Laila

Posted 2 years ago

“The ordering process is simple and the flowers lovely. Been let down twice by delivery now: once not delivered til 11.30pm and recently left on a pillar outside the flats”

Helpful Report

Posted 2 years ago

Good morning, thank you so much for your review. I am ever so sorry to hear about this, this is most definitely not what we would expect from our couriers. We want nothing but the very best for our customers and recipients, so we would hate for you to be left feeling disappointed and let down by this recent delivery. If you could please drop us an email on support@bloomandwild.com quoting 3413522, we will take a look into this right away and do everything we can to make this right for you! Best wishes, Grace

Posted 2 years ago

“I made an order last week for a 6 month subscription, but forgot to use my 10% off code. I emailed you immediately to ask whether anything could be done, but nobody bothered to come back to me which was disappointing. If it hadn't been for this, I would have rated you 5 stars, as I love your flowers.”

Helpful Report

Posted 2 years ago

Hello Catherine, thank you for taking the time to leave this review! I am ever so sorry to hear that you did not receive a response from us. I have popped you an email across as we would hate for you to be left feeling disappointed. Have a lovely day and I hope to speak to you soon, Grace

Posted 2 years ago

“Product was well priced compared to other delivered flowers, however due the postal strike I believe the flowers spent too long in the box a subsequently didn't bloom when they arrived.”

Helpful Report

Posted 2 years ago

“The flowers were looking a bit tired and arrived a day late from the post office. They perked up after being put in water but didn’t look the best quality. The stocks have some water damage on the bottom petals and the statice is already dropping. However, the size of the yellow roses is amazing, And the edges of the pick roses are brown. Very disappointed as they were a present for my wife who is a retired florist.”

Helpful Report

Posted 2 years ago

“This was a present for my sister's 80th birthday. She loves lavender so I thought it was the ideal present for someone who didn't want a present at her time in life! How disappointing the present was. I saw it last night. It's very tiny, the card with it was filthy. Way too expensive for what it was.”

Helpful Report

Posted 2 years ago

Hi Mary, Thank you for taking the time to leave your review. I'm so sorry to hear this, especially for such a special birthday and this being a really thoughtful gift as your sister loves lavender. I've popped you across an email as we'd never want to leave you or your sister feeling anything but delight. I hope to speak to you soon, Laila

Posted 2 years ago

“Great delivery time but disappointed that there's too much foliage and not enough bright flowers as shown in picture.”

Helpful Report

Posted 2 years ago

Hello Kim, We're really sorry to hear of your disappointment with one of our bouquets! We can see that one of the team has gotten in touch with you via email so we hope to make things right for you soon. Best wishes, Laila

Posted 2 years ago

“Chose the bouquet I wanted, went through all the ordering process, only to find that when I got to the paying stage that bouquet was not available. Had to start the whole thing again from the beginning. Would have been so much better to have found that out to start with. Floweres lovely.”

Helpful Report

Posted 2 years ago

Hi Carol, I'm so sorry for any disappointment caused. I've just contacted you directly by email, and I do hope we can help make this right for you! Warmest regards, David at Bloom & Wild.

Posted 2 years ago

“The flowers were not delivered on the day I asked for,but the following day. I do not know what they looked like as I havnt seen them.”

Helpful Report

Posted 2 years ago

Hi Celia, I'm so sorry for any disappointment caused. I've just contacted you by email, and I do hope we can help make this right for you. Kate at Bloom & Wild.

Posted 2 years ago

“Always ordered from Bloom and Wild but last few bouquets have not perked up as usual, so sadly stared going elsewhere.”

Helpful Report

Posted 2 years ago

Hi Bernadette, thank you for taking the time to leave your review. I'm so sorry to hear our flowers haven't been blooming as well - this is not at all what we expect. I have popped you an email over as we would never want to leave you feeling disappointed. Best wishes, Laila

Posted 2 years ago

“I would have rated you higher if the quality of the flowers was fresh and alive. I am pleased you replaced them but that should never be allowed to happen. So really felt felt cross and very upset !”

Helpful Report

Posted 2 years ago

Hi Mary, Thank you for taking the time to leave your review. I'm so sorry to hear the quality of your blooms did not live up to expectations - that is not at all what we would want or expect. We'd never want to leave you feeling disappointed, I've popped you over an email to see how the replacement is doing and make sure we have done everything we can to put this right for you! Best wishes, Laila

Posted 2 years ago

“Not delivered on day stayed, however, I know this wasn’t promised but it was for a 100 year birthday so I was upset it didn’t get there in time. I can’t comment on the flowers as no news of them arriving yet.”

Helpful Report

Posted 2 years ago

Hi Lynne, I'm so sorry the blooms did not arrive on your chosen date, especially as they were for such a special birthday. As mentioned, our free delivery service is not guaranteed for the day and be a working day late which is why we always advise the premium delivery service for special occasions. I can see from the tracking the blooms were delivered the following day, I have popped you over an email as we would never want to leave you feeling disappointed. Best wishes, Laila

Posted 2 years ago

“The flowers arrived a day later than organised and were a bit droopy.”

Helpful Report

Posted 2 years ago

“ordered on the Friday (est delivery the Saturday), did not arrive until the Monday. Given the warm weather we are having, I'm not sure why they were posted on the Friday given that there was a good chance that they would end up sitting around in a sorting office for two days. How long do the flowers last in their box?”

Helpful Report

Posted 2 years ago

Hello Andrew, thank you for taking the time to review us, so sorry about the delivery arriving on day two, there is a chance of this happening with all free delivery options. I am so sorry if this was missed. I have popped you an email and hopefully we can get this sorted soon :) Hope to hear from you soon Warmest wishes Nate

Posted 2 years ago

“Hi I must admit I’m a little disappointed with the flowers. They are beautiful but they look very sparse in the vase provided. I think I should either have provided a smaller vase or more flowers! Also some of the flowers provided are not what was listed in the enclosed literature.”

Helpful Report

Posted 2 years ago

Hello Helen, Thank you for taking the time to review us, so sorry there has been any disappointment with your blooms. I have popped over an email to you. Hopefully we can get this into a happier experience :) Warmest wishes Nate

Posted 2 years ago

“Ordering process straight forward enough & kept informed regarding delivery. Unfortunately the hour timed delivery slot from DPD (17.24‐18.24) meant there was a chance my sister-in-law & her family would have already left for their family birthday meal celebration. The slot could not be changed & it did say you could request delivery be left with a named neighbour. I tried to do this, but it just kept taking me back to Track Delivery page. Luckily the flowers were delivered just before they left. I informed them the flowers would arrive in bud for longevity. My brother sent a photo when they arrived - on seeing photo I cant say I was convinced they were going to open & look as full as website photo. However my sister-in-law sent 2 photos today to let me know they have opened. However I am very disappointed to see they are no where near as colourful as I expected. (Pinky peach, yellow, white & green) Doesnt appear to be any yellow & roses look pale washed out colour. So disappointing as I picked this arrangement specifically for its lovely fresh apprearance. Unless they miraculously change colour I certainly wouldnt be using again.”

Helpful Report

Posted 2 years ago

Dear Lorraine, I'm so sorry to hear about your delivery experience here and also that the blooms are not as you expected. I'm also really sorry to hear you were unable to select a neighbour on the DPD site and the blooms nearly arrived too late, unfortunately, deliveries can be anytime between 8am-8pm so we always advise choosing the DPD morning delivery if the blooms need to arrive before 12pm. We do send our blooms in bud so it's great to hear it sounds like they have bloomed as expected though I'm so sorry the colours and tones are not as you expected them to be, especially as they were picked specifically for your recipients. We have popped you over an email so we can investigate this further and hopefully turn your disappointment to delight.

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 86,132 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.