Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,132 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Visit Website

Write Your review

Tell us how Bloom & Wild made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloom & Wild 5 star review on 16th June 2025

5188

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with my first order. I was aware that some varieties might have to be substituted but I didn’t expect bright yellow ones to be put in the Tessa Letterbox flowers ( pink , white and purple ) which I had chosen . Had to explain to the recipient that it didn’t resemble the pastel selection I had chosen to be sent to her especially as I know she dislikes yellow flowers. Also. adding stiff flowers like pinks meant it wasn’t the frothy pretty arrangement I had expected. Won’t be ordering again.”

Helpful Report

Posted 3 years ago

Hi there - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 3 years ago

“The flowers I ordered for my mother's 97th birthday arrived on time but we're disappointing I am afraid, one of them I had to Chuck out immediately as it had gone over. Not the normal standard this time”

Helpful Report

Posted 3 years ago

Hi Ann, I'm so sorry to read that your mother's blooms were disappointing. We never want to hear that any of our customers have been let down. Please drop us an email at hello@bloomandwild.com and quote ticket 3290833 so we can help find a solution for you. Nate

Posted 3 years ago

“I have sent Bloom and Wild to my mother and mother in law and this was the second bunch I have ordered for myself. While the website is easy to use and the customer team delightful I am again disappointed with my flowers. The bunch I received this week (The Millie) were bought on credit as my Mother’s Day order failed to open properly. The same has happened again. The flowers arrived on Thursday. It is now Sunday and several blooms remain firmly shut!! I have followed all instructions to the letter.”

Helpful Report

Posted 3 years ago

“I bought the flowers for my friend’s birthday. She contacted me to say the box arrived a little open and bashed. The long leave stalks never perked up after water.”

Helpful Report

Posted 3 years ago

“Good service but felt the bouquet was overpriced for the amount of flowers in the bouquet.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to share your recent experience with us, and so sorry you felt this way about the flowers. We do send them in buds, meaning the bouquet can look a little smaller at first, but once the buds turn into blooms, the bouquet becomes much fuller and more generous! If not done already, please don't hesitate to send a couple of pictures to our Customer Delight Team at support@bloomandwild.com :) Kind regards,

Posted 3 years ago

“I had used these guys before sending tulips which have their bulbs still attached. The presentation was beautiful and you really feel like you're getting more than other online florists. However I recently bought some flowers for my father and I was able to see them 2 days later. They were ok, and I'm not sure what they looked like when they arrived originally but I was saddened to see the roses were already showing signs of whithering around the edges. A shame really, they obviously weren't as fresh as they could have been.”

Helpful Report

Posted 3 years ago

Hi there, I am so sorry about the poor experience you've had here. Just to let you know, I have emailed you directly to try and rectify the situation fully for you - I look forward to hearing from you! Warmest regards, David at Bloom & Wild

Posted 3 years ago

“Disappointed this time round - peonies very poor quality for the price even with discount - three pale and brown petalled, definitely NOT coral charm or anything like. Hard advertising not matched by quality of blooms. Regular customer but feels like as prices go up quality and quantity going downhill. May go back to local independent florists. Shame.”

Helpful Report

Posted 3 years ago

“Ordering process was easy and good but that’s where it stopped. My recipient received someone else’s order and the complaints process to get a refund was hard work”

Helpful Report

Posted 3 years ago

“Bought a £50 bunch of flowers ... normally I'm very impressed. However the bunch wasn't as good as I had hoped for ... maybe the peonies were pricey and therefore their back on the size of the bunch?”

Helpful Report

Posted 3 years ago

“Ordering process is very easy to use and the Blue Light Card discount was much apprecitated. Paid for guaranteed next day delivery. Delvery was on time but driver did not post through letterbox as stated, the package was slightly damaged and left on the doorstep in the heat.”

Helpful Report

Posted 3 years ago

Hello Maureen, Thank you for leaving your review today, We're so sorry that the blooms weren't posted - and as a result, were damaged from being left out. Please feel free to reach out via hello@bloomandwild.com with reference #3276244 and we can help put this right Zac

Posted 3 years ago

“I order on Thursday afternoon as your website said delivery from 7th May and it was guaranteed 90% delivery. This was a birthday gift for my mother who was suffering from COVID on her birthday and meant I could not spend the day so I ordered to send her some love on her birthday. You have covered yourself by putting 90% but do not advertise you can deliver from a date when you cannot. Saying that when Mum received her flowers on Monday she was delighted and I knew it spend some joy and will continue to do some. From the photo my Mum sent quality of rose was good. So its not the product I'm disappointed with.”

Helpful Report

Posted 3 years ago

Hi Julia, thank you for taking the time to leave your review. I am really sorry to hear of the delivery troubles. I have popped you an e-mail over so we can best resolve this with you. Our apologies again.

Posted 3 years ago

“I always find bloom and wild a pleasant experience to order from. The delivery time is quick and the quality is amazing. The app is easy to use. However I find that using Royal Mail as your currier can be frustrating as they will not post the flowers through the letterbox as they are supposed too. I ordered some flowers last weekend and they sent them back to the sorting office, my friend waited 3 days to collect them over the bank holiday so the flowers were almost dead!”

Helpful Report

Posted 3 years ago

“The flowers were beautiful but unfortunately we’re delivered to the wrong number. Luckily though, there was a picture so I was able to trace them and they were found.”

Helpful Report

Posted 3 years ago

“I had ordered Rebekah letterbox flowers where the picture had a mix of pink lilies, yellow flowers and roses. Instead they sent all white color flowers ( including white lilies). It was not as expected and was disappointing to see what was delivered did not match what was ordered ( as in picture). Also 3 snapdragon stems were dried up and did not bloom even after 2 days.”

Helpful Report

Posted 3 years ago

Hi Deesam, I am so sorry to hear your blooms were not as expected and that the snapdragons did not bloom as we would expect after a good drink - I will be sure to pass this on to our quality team. We would never want your experience to be anything but delighted and have popped you an email as we'd love to get this put right for you. Kindest regards, Laila

Posted 3 years ago

“Have used Bloom and Wild many times for family and friends. This time decided to treat my wife to a surprise. Selecting and ordering was simple, as usual, however the flowers delivered were disappointing as 3 of the Stocks collapsed within 24 hours”

Helpful Report

Posted 3 years ago

Hi Bill, Thank you for taking the time to leave your review. I'm so sorry to hear your blooms have left you & your wife feeling disappointed, especially as they were such a lovely surprise gesture! We would absolutely expected your stocks to last 7 days and have popped you over an email as we would love to make this right for you both. Best wishes, Laila

Posted 3 years ago

“Friend says flowers are beautiful. Delivered a day later though which was fine but can imagine I’d be annoying if they were for a special day or something.”

Helpful Report

Posted 3 years ago

We're so glad to hear the blooms are being enjoyed however we're so sorry for the extra day in transit! We do intend them to be okay with this extra day and we do also offer a DPD courier for guaranteed delivery in future!

Posted 3 years ago

“Hello I bought the bouquet for my wife Carina as a special thank you for caring for me after coming home from hospital. We have used your company before and we have always been delighted with the results. The bouquet arrived on Wednesday, on time, and Carina prepared them as usual, however 4 days on the result does not match up with the photo on your website.”

Helpful Report

Posted 3 years ago

Hello! Thank you for writing a review for us today, we're so sorry to hear that the blooms weren't able to be enjoyed as expected. I would love to get this sorted so I have sent you an email right away to help resolve this. Have a great day, Zac

Posted 3 years ago

“Unfortunately the flowers I ordered for my daughter ( as a congratulations on getting onto a PhD) arrived wilted and did not last. Which was such a shame- especially as I also sent her the flower press! The last few letterbox flowers we have ordered have been the same. I wonder if this is down to how they are handled whilst being transported. The flowers are being replaced without any questions which is great and will help keep costumers returning. The flowers from Bloom and Wild are usually beautiful - I will keep ordering from you but steer away from the letterbox flowers for now.”

Helpful Report

Posted 3 years ago

Hello Nicky, Thank you for writing a review for us today, so sorry to hear that the blooms weren't able to be enjoyed as expected and therefore your Bloom & Wild experience wasn't as expected! I would love to get this sorted for you and make this right, I have sent over an email in hopes to create a better experience for you both and I hope to hear from you soon! Have a wonderful day Nate

Posted 3 years ago

“Ordering experience was very easy and there was a good choice and reasonable price point. Flowers were delivered on time. However, the flowers were a gift for my mother who said the quality was not wonderful. Some stems were broken and despite cutting and watering some blooms remained droopy. That said I would not rule out using again as this may have been a ‘one off’”

Helpful Report

Posted 3 years ago

Hi there Tracey Thank you so much for leaving us a review - I'm so sorry your Mother's flowers were not of the quality we'd have expected. I have emailed you directly so I can rectify this situation properly for you. I look forward to hearing from you! Warmest regards, David at Bloom & Wild

Posted 3 years ago

“The ordering and delivery process were excellent. However the tulips that I ordered for my daughter were very open and really past their best.”

Helpful Report

Posted 3 years ago

Hi there Thank you so much for leaving us a review - I am so sorry your tulips were not of the quality we'd have expected. I have emailed you directly so we can do our best to rectify this situation for you! Thank you again, and I look forward to hearing from you. Warmest regards, David at Bloom & Wild

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 86,132 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.