Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,328 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 16th September 2025

5221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Did not arrive on the day they were meant to. Nice flowers but a day late!!”

Helpful Report

Posted 3 years ago

Hi Alan, I'm really sorry to hear your blooms did not arrive when expected. I'm also so sorry if it was missed when ordering that out that our free delivery option can occasionally take an extra working day in transit and is not guaranteed for the date chosen. This is something we really do aim to make clear and will of course be sure to feed this back to the relevant team. I'm delighted to hear your blooms were nice and hopefully were much enjoyed, we have popped you over an email as we wouldn't want to leave you feeling disappointed. Best wishes, Laila

Posted 3 years ago

“We're half dead on arrival for my poor mother in law who not got long left either!”

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Posted 3 years ago

“Absolutely shocking the idea were brown. I did email you & sent pictures! And had no reply”

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Posted 3 years ago

Thank you for leaving your review. We are so sorry to hear this! We really do want to look into this for you and get this resolved so we have sent you an email. Best regards Dina 💐

Posted 3 years ago

“This was the 2nd time I had used this company and been let down. This time they didn’t include the message for my girlfriends 40th birthday….so flowers arrived but no message. Very disappointed. They offered a refund but failed to do the only thing they had to get right…”

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Posted 3 years ago

“I ordered a bouquet for a friend on Wednesday, 29 June, 2022 as a surprise and found out today that they had not been posted through the letter box as promoted by your service. Instead they went to the sorting office and my friend was unable to pick up the surprise gift until today. I was terribly disappointed as they will be dead. What a shame.”

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Posted 3 years ago

“Sent a bouquet to my friend and she sent me a picture of what she received. I am really disappointed as there was alot of greenery and not alot of flowers. Definitely not worth £25.”

Helpful Report

Posted 3 years ago

Oh no! We are so sorry to hear your disappointment... This is never what we want for our customers. If not done already, could you please send us an email (and a picture if possible!) at support@bloomandwild.com, quoting 3341789, so we can have a look into it for you? Kind regards, Florie from Bloom & Wild

Posted 3 years ago

“I ordered peonies fir Mon 27th they still haven’t arrived. I did try & contact you to tell you on Wednesday. They may have gone to wrong address but not mine.”

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Posted 3 years ago

“Poor customer service. Very difficult to delete my subscription via the app.”

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Posted 3 years ago

“I've only ordered twice from bloom and wild, this being the second time (lucky I hope) the first time was in may last year and they turned up all wilted, I hope this doesn't happen again.”

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Posted 3 years ago

“£31 bunch of flowers that arrived in good time but very poor blooms. Most died before they even flowered. I'm very embarrassed about having these flowers delivered. Brown & shriveled before they even opened. I'd have felt better not even bothering to send flowers, even sending an email with my best wishes would have been better. Mortified.”

Helpful Report

Posted 3 years ago

Hello there, Thank you for taking the time to review us, I am so sorry the gift didn't bloom and last as we would have both expected! We would love to make this right for you both, I have sent you an email about this. I hope to hear from you soon. Warmest wishes Nate

Posted 3 years ago

“Flowers ordered the day before in plenty of time for a special occasion the following day checked at 8 am flowers despatched and promised delivery Indeed tracking said on there way every time I checked still out for delivery When I checked at 7 30 pm I got a reply Delivery will be tomorrow but don’t worry the flowers will be ok Not the point when you order flowers you want them on the day you requested As normally for a special occasion very poor service for the price changed and after the flowers have been boxed with high temperatures today dred to think what they will look like after 24 hours in a van”

Helpful Report

Posted 3 years ago

Good morning Stephen, Thank you for taking the time to leave a review, this is really disappointing and I am so sorry, I have emailed you directly so we can put things right for you! Best Wishes, Sol

Posted 3 years ago

“Used to be great but not now. Delivery timing is awful. I ordered 31st May for 7th June delivery - an important date for our family. It’s now 3 days late. So you cannot rely on your flower gift arriving. It used to always arrive on time but not now. This is the third lot my family have ordered for a specific date and delivery has failed. Better to research a local company in the area you are sending to.”

Helpful Report

Posted 3 years ago

Good morning Annie, Thank you for taking the time to leave a review, this is really disappointing and I am so sorry, I have emailed you directly so we can look into this and put things right for you! Best Wishes, Bryony

Posted 3 years ago

“Ordered a rose plant for my Aunt on her birthday it never arrived 😡😡😡”

Helpful Report

Posted 3 years ago

Hi there - Thank you so much for leaving us a review. I am really sorry you experienced such a poor delivery. I have emailed you directly, and I hope we can fully rectify this situation for you. I look forward to hearing from you, warmest regards, David

Posted 3 years ago

“Really unhappy this time Roses were brown Hydrangea heads far too big for the arrangement only 3 peonies I sent this bouquet to my mum too cheer her up it had the opposite effect. Mum has complained to you and you have offered her an alternative arrangement but not a word from your company to me (the customer also about any of this) Not happy and will not be using you again Just mot good enough!”

Helpful Report

Posted 3 years ago

Dear Susan, I'm incredibly sorry to hear this. This is certainly not the experience we wanted for your mum or yourself. I can confirm that we have arranged for a replacement to arrive soon. The recipients normally don't wish to inform the sender, and we only get in touch if asked directly by the recipient. However, I can certainly understand the disappointment. Please do accept my sincere apologies for this once again. If there is anything further we can help with; please do feel free to email us at support@bloomandwild.com with the reference 3308834. I hope your mum enjoys the upgraded replacements we have sent. Please do let us know if there is anything further we can help with in the meanwhile. Warmest, Sol

Posted 3 years ago

“Flowers almost dead, tiny bouquet. Contacted Bloom and Wild to give them an opportunity to put things right. Two emails ignored. Avoid.”

Helpful Report

Posted 3 years ago

Hi there David - thank you very much for leaving us a review. I am so sorry for the disappointment caused here, I checked the system and I cannot see any emails from you I'm afraid so I've just reached out directly. Please do feel free to get back to me there so we can get this put right. Zac

Posted 3 years ago

“I have used bloom and wild many times and always been impressed. I have received the ‘Charlie’ bouquet twice in the last eight months. The first time I was so impressed by how long the bouquet lasted. I received this bouquet again today and I was disappointed by how much smaller the bouquet was compared to eight months ago. The price does not reflect this and the bouquet looks somewhat flat and disappointing. It is certainly not worthy of the price tag that it comes with. I am disappointed as I could have picked up several bouquets of supermarket flowers for the same price, if not cheaper.”

Helpful Report

Posted 3 years ago

Hi there Thank you for taking the time to leave your review, though I am so sorry you were left feeling disappointed this time. My colleague has emailed you directly to hopefully try and fully rectify this situation - we look forward to hearing from you! Warmest regards David at Bloom & Wild

Posted 3 years ago

“I received a replacement bunch of flowers late last night, due to the roses in the first bunch lasted 4 days. The majority are ok but one was dead. As a replacement I would have thought they made sure all the flowers are fresh. I have ordered many times from this company before and the last time I had to complain. I feel the quality is no longer a priority as it was in the beginning.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for taking the time to leave your review though I am so sorry to hear about your experience here, especially as this was a replacement! Quality is still as much of a priority as it was when we first started, if not more, so I'm sorry to see this. Please do contact us at support@bloomandwild.com with reference 3297146, if we are not already in touch, so we can take a further look into this for you and continue trying to put this right for you. Best wishes, Laila

Posted 3 years ago

“Sour experience with bloom and wild , I understand it's out of there control when there flowers are sent through a courier,but end of the day it comes back to the company image , I informed bloom &wild about my experience in march 22 and yet to hear anything back to resolve the issue.what an absolute joke! Not only has this had a negative impact on my further custom,the gift I purchased ruined my mother's birthday present 🎁,”

Helpful Report

Posted 3 years ago

Hi there Kieran - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - my colleague has emailed you directly so we can try our best to fully rectify this situation for you. I'm sorry once again, and I hope we can fix things for you. Warmest regards, David at Bloom & Wild

Posted 3 years ago

“Late delivery as went to wrong depot and not enough flowers in the bunch”

Helpful Report

Posted 3 years ago

Hi there Samantha - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 3 years ago

“I have had no notification that my order was delivered and received. So I have no way of knowing if it was on time or who delivered it. My sister has not said thank you (which she would normally) so I think it wasn't delivered.”

Helpful Report

Posted 3 years ago

Hi there - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 87,328 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.