Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bloom & Wild Reviews

4.9 Rating 82,017 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,017 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Write Your review

Tell us how Bloom & Wild made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloom & Wild 5 star review on 25th April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

4971

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and delivery was sound. However, the person I sent the flowers to said they weren’t great quality.”

Posted 11 months ago

Hi there! Thank you so much for your review and for bringing this to our attention. We're so deeply sorry to hear your blooms weren't in the best condition and understand this must be so incredibly disappointing, especially as they were such a kind and heartfelt gift. Of course, this definitely isn't right, or up to our usual high standards, and we'd love to make it up to you both. We've since popped you over an email in the hopes of putting things right and look forward to hearing from you soon. All the best, Erin at Bloom & Wild.

Posted 11 months ago

“Ordering was very easy but when the bloom’s arrived was very disappointing they where half dead I put a call into customer service and the lady helped to resolve the problem…”

Posted 11 months ago

Hello Victor, thank you for your review. I am so sorry to hear of the disappointment caused by this bouquet. Due to the nature of our blooms and the way they're packaged, they can appear a little 'sleepy' on arrival. Alstroemeria in particular can appear a little droopy at first, however they should rehydrate and perk up after a trim and allowing them 24 hours to rehydrate from their journey, I am truly so sorry if this was not the case on this occasion. I am so delighted to hear that the team have made this right for you, I hope that the replacement blooms are perfect! If there is anything that we can assist with, please don't hesitate to reach out. Grace at Bloom & Wild.

Posted 11 months ago

“Not delivered on the correct day which is a rush you take and I got a £5 credit…..however maybe consider using a different courier instead of Royal Mail. A relative ordered flowers from here the same day as me and they were delivered a day later than mine, again credit and a full refund, but both our flowers had been in transit for two/three days and looked awful when they arrived with the birthday girl. I’ve revisited flowers from here before and they’ve been fab but maybe a logistical review to improve the service?”

Posted 11 months ago

Hi there, thank you so much for taking the time to leave a review and share your feedback with us. We're so sorry to hear your order arrived later than anticipated and wasn't looking as lovely as you'd hoped! This is definitely not what we want and we'd really like to make it up to you. We've since sent you an email in the hopes of putting things right and look forward to hearing back soon. All the best, Erin at Bloom & Wild.

Posted 11 months ago

“I ordered the 'Elisa' flowers for my Auntie's birthday on Sunday. I ordered them to arrive on Saturday which they did. The flowers have still not all come out (today is Wednesday) and when I spoke to my Auntie today she said the stocks were floppy and have never come out. Today they are worse with no flowers still, and looking even more droopy. I am very disappointed with this because she did everything she was instructed to do with them. I don't think this is very good and will probably never order from this company again.”

Posted 11 months ago

Hi Ruth! Thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear your flowers never bloomed and understand this must have been extremely disappointing, especially as they were a Birthday gift for your aunt! Of course, this is definitely not up to our usual high standards and we'd really love to make it up to you both. We've popped you over an email to put things right and hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 11 months ago

“I would normally say very good but my delivery for a special birthday was 2 days late”

Posted 11 months ago

Hi Tina! Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms arrived later than anticipated and understand this must have been extremely disappointing, especially as they were such an important and heartfelt Birthday gift. Of course, this is definitely not the swift and smooth delivery service we aim to provide and we'd really love to make it up to you. We've since sent you an email to put things right and hope to hear back soon! All the best, Erin at Bloom & Wild.

Posted 11 months ago

“Disappointed with the delivery time. Ordered fRiday with 24 hour delivery and arrived on Monday. The flowers were nice but not fantastic”

Posted 11 months ago

Hello Vicky, I am so sorry to see that your present didn't arrive on the date you selected. I can see Royal Mail, our free delivery option was selected, and we try and make it clear that although being very reliable, this is not a guaranteed delivery service. I have gone ahead and added a credit note on your account to apologise for the delay, and cover our guaranteed delivery charge if you want to give us another chance in future. Kind regards, Florie at Bloom & Wild

Posted 11 months ago

“I have bought letterbox flowers often and have always found each time the flowers were amazing. Sadly this last bunch were quite scrawny with very thin stems. Not the usual bountiful bunch. The foliage stems are as thin as hair. Not tue best bunch. Still prompt service though.”

Posted 11 months ago

Hello there We're so sorry to hear that your most recent bouquet has left you disappointed! So we can make this up to you, please email us via support@bloomandwild.com and quote 3758255 as a reference. We look forward to sorting this for you!

Posted 11 months ago

“Slightly disappointed that it didn’t arrive on the date planned. Very expensive for the service.”

Posted 11 months ago

Hi Michel. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms arrived later than expected and you've been left feeling let down by our service. Of course, it's our top priority to ensure all orders arrive on time and with the utmost delight! We'd love to make it up and have since popped you over an email in the hopes of putting things right. We hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 11 months ago

“Flowers were beautiful but delivered a day late even though I'd paid £5.00 for DPD delivery and received notice on the tracking page to say they were on their way to the address on Saturday. This led to my daughter in law having to cancel appts to wait in for the Saturday delivery then she had to attend an event Sunday when they were finally delivered and put in a safe place. Not happy tgst I wasted £5 on a delivery tgat wasn't made as promised, very disappointing and not what happens with a local florist as I've used before.”

Posted 11 months ago

Hi there June - thank you so much for leaving us a review. I am so sorry your flowers arrived on the wrong day - I have emailed you directly so we can try and fully rectify this for you! I look forward to hearing from you, warmest regards, David

Posted 11 months ago

“Sorry to tell you that the bouquet of sunflowers and roses was not in a good condition when it arrived; the sunflower petals were squashed and crumpled and the rosebuds never opened, despite me immediately following your simply explained instructions immediately. I used your voucher to send a scented candle birthday gift set to the sender but it took a week to arrive; because recipient was out when delivery was attempted and she needed to go to sorting office which had limited opening times and the bank holiday added to delay. Just as well my gift wasn't flowers! Now, I really don't like complaining; but if I don't tell you my opinion then you don't know? Your company ethos is good but maybe delivery provider needs to up its game? Not sure if I'd use you for flower delivery? Particularly when a local florist delivered an amazing display of roses and various others; scented divinely and lasted over 3 weeks! There was really no comparison; you lost. Sorry!”

Posted 11 months ago

Hi there Pat - thank you so much for leaving us a review. I am so sorry about the poor quality of your bouquet, and also the lateness of the candles. I have emailed you directly so we can fully rectify this for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 11 months ago

“I asked for flowers to be delivered the next day, Saturday, but they didn't arrive. When I tracked them, I read that they were out for delivery on Wednesday - 5 days after order placed. This delay means that flowers don't arrive on a special day, or anniversary.”

Posted 11 months ago

Hello Chantler, Thank you for leaving your feedback. I am very sorry to hear that your blooms were so late. That is not what we expect at all! Please pop us an email to support@bloomandwild.com and quote #3748053. We would love to make this right for you. Best wishes, Bloom & Wild Team

Posted 11 months ago

“Beautiful flowers but no card included. Met my friend today who told me about her mystery flowers, I'd been upset she hadn't thanked me for them.”

Posted 11 months ago

Hi Joanna, thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear the gift card was not included alongside your beautiful blooms and for any upset caused. We'd love to get to the bottom of this and put things right so please do pop over an email to support@bloomandwild.com, referencing case number 3737447, and we can absolutely assist you further. We look forward to hearing from you soon and getting the matter happily resolved. All the best, Erin at Bloom & Wild.

Posted 11 months ago

“Not always easy to navigate. It would be useful to have the option to view the basket with the option to return to shopping before checkout. Service and flowers were excellent, the wife loved them.”

Posted 1 year ago

Hello Ian, Thank you for taking the time to leave your feedback. I am sorry to hear of the ordering difficulties! There should be a basket in the top right hand corner when ordering. I hope this helps but please do pop us an email to hello@bloomandwild.com if there is anything else at all! Best wishes, Bloom & Wild team

Posted 1 year ago

“The flowers were beautiful, but there was a slight issue with the flowers dying during the delivery process”

Posted 1 year ago

Hi Prableen, Thank you for taking the time to share your recent experience although we are so sorry about this. I do hope the replacement flowers are enjoyed when they arrive tomorrow :) Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Really nice, delivered on time! However, the delivery wasn’t posted to the door it was left outside without even ringing the bell, my friend found it a few hours later when she left her house so that was disappointing but other than that it was fine! Flowers were nice too.”

Posted 1 year ago

Hi there. Thank you so much for taking the time to leave a review and share your recent experience with us. Whilst we're delighted to hear your blooms arrived on time and are looking super lovely, we're so sorry that the courier did not ring the bell and the recipient found the bouquet left outside a few hours later. Of course, this is definitely not the stellar service we aim to provide and we'd really love to make it up to you. We've popped you over an email in the hopes of putting things right and look forward to hearing from you soon. All the best, Erin at Bloom & Wild.

Posted 1 year ago

“I ordered the Daphne bouquet to be delivered to my daughter on Easter Saturday. When I saw it on Sunday I was very disappointed. Some of the roses were brown around the edges and other flowers were discoloured and curled. When I complained to customer services they were very helpful and arranged to send a replacement which was much better. Although very nice I don't think the bouquet was worth the price I paid but very good customer service.”

Posted 1 year ago

Hi Jane. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms arrived in such condition and understand this must have been deeply disappointing, especially as they were a gift for your daughter. This is definitely not up to our usual high standards. or how we intended your order to arrive, and we'd really love to make it up to you fully. We've popped you over another email in the hopes of putting things right and look forward to hearing from you soon. All the best, Erin at Bloom & Wild

Posted 1 year ago

“Flowers not as picture. I realise they are in bulb but not too impressed with them”

Posted 1 year ago

Hi Karen, thanks for leaving your review. I'm so sorry to hear that you were disappointed with your blooms. I've popped you an e-mail so we can make this right with you. George

Posted 1 year ago

“The order and delivery process very easy. Unfortunately the recipient of the flowers was not around when the 1st ,2nd and 3rd (Sat)delivery was attempted so by the time she did get them on Monday the freesias did not make it the rest of the flowers looked pretty limp so was not impressed, won’t be doing a letterbox order again. Would rather pay a little more for a bouquet”

Posted 1 year ago

Good morning Lorraine, thank you for your review. I am so sorry to hear that the quality of the blooms was affected by this delayed delivery. I completely understand the disappointment caused, I am so sorry that this has resulted in the recipient being left with a less than perfect bouquet that cannot be properly enjoyed. We absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“Always nice flowers but this time letterbox flowers arrived 36 hours late and missed my friend’s birthday.”

Posted 1 year ago

Hello there, thank you for taking the time to leave your feedback. My sincerest apologies that your blooms were late. Please pop us an email to support@bloomandwild.com and quote #3704275. We would love to make this right for you

Posted 1 year ago

“Thee service is excellent, but my flowers arrived damaged abd droopy. I thought they would improve in water, but they didn’t. Within two days most of the flowers were dead. They are too expensive to last only that long.”

Posted 1 year ago

Good morning Robyn, thank you for your review. I am so sorry to hear that the blooms arrived damaged and didn't perk up as we would've expected, despite allowing them plenty of time to rehydrate. It is so disappointing to hear that the blooms only lasted for 2 days, this is most definitely not the quality that we would expect or strive for. We absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

«
1
2
...
3
4
5
6
7
»

Bloom & Wild is rated 4.9 based on 82,017 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.