Sorry to tell you that the bouquet of sunflowers and roses was not in a good condition when it arrived; the sunflower petals were squashed and crumpled and the rosebuds never opened, despite me immediately following your simply explained instructions immediately. I used your voucher to send a scented candle birthday gift set to the sender but it took a week to arrive; because recipient was out when delivery was attempted and she needed to go to sorting office which had limited opening times and the bank holiday added to delay. Just as well my gift wasn't flowers! Now, I really don't like complaining; but if I don't tell you my opinion then you don't know? Your company ethos is good but maybe delivery provider needs to up its game? Not sure if I'd use you for flower delivery? Particularly when a local florist delivered an amazing display of roses and various others; scented divinely and lasted over 3 weeks! There was really no comparison; you lost. Sorry!