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BIBO Water Reviews

4.5 Rating 1,030 Reviews
88 %
of reviewers recommend BIBO Water
4.5
Based on 1,030 reviews
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BIBO Water 5 star review on 26th January 2025
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BIBO Water 5 star review on 20th January 2025
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BIBO Water 5 star review on 7th July 2022
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BIBO Water 5 star review on 17th June 2022
Andrew Janeway
BIBO Water 5 star review on 5th May 2022
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BIBO Water 5 star review on 14th March 2022
Gail Morton
BIBO Water 5 star review on 10th March 2022
Pat Holmes
33
Anonymous
Anonymous  // 01/01/2019
We love our Bibo and wouldn't want to live without one. It started leaking hot water a few weeks ago (at a weekend) but I called and left a message which was returned first thing on the following Monday morning. The fault was instantly diagnosed over the phone and the parts I needed were immediately shipped to me. I was back up and running on Tuesday! Great product and great service. Yes, it could be considered expensive - but it's an expense we can live with!
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Posted 10 years ago
Really glad we could help, Keith! :)
Posted 10 years ago
We have owned our Bibo for approx. 5 years now & would to be honest lost without it. Unfortunately the quality of drinking water in the UK is generally poor so have clean & nice tasting water on tap is great. Over the years we have also found the customer back up excellent. My only criticism I can think of is the cost of the replacement filters & UV,s
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Posted 10 years ago
Hi Derek, really glad to hear you love your BIBO! Sorry to hear you feel the replacement filters are expensive. We try to keep the cost down as much as possible and the filters work out at just 20p per day!
Posted 10 years ago
I'm not quite sure the BiBo you supplied was new. It came with the fitting kit missing and the water tastes as if the filter needs changing. Compared to my previous filter which was cold only it is not as good. The first time I used the cold outlet it had quite a musty taste.. I bought the BiBo because I wanted a plumbed hot water supply. I previously used a one-cup dispenser. Both myself (physical) and my wife (dementia) are severely disabled and a kettle is dangerous as my wife regularly left the lid insecure. I am disappointed the output is so small. We use large cups and the output needs either the output button pressing twice or holding down until the water flows. In both cases we have to stop the water flow when the cup is full. Often we finish with half a cup of hot water and the top-up is cold or we stop the water too early/too late. Having said the above we still like the machine! It is very close to what we were looking for when we bought it and not having to fill it physically is a bonus. I would not hesitate in recommending the machine to others. Brian Markin.
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Posted 10 years ago
Hi Brian, thank you for your feedback. I can assure you, all the BIBO's we send out are new. Sometimes the water taste can take a short while to settle down when the machine is new as water has not passed through the components before. We do have our BIBO Classic which offers a higher output. You can also set a measured quantity with the Classic which sounds like it could be useful to you. I will get in touch with you regarding this. Best regards.
Posted 10 years ago
I am really enjoying having a Bibo at home. As a family we are drinking a lot more water than we did before because it tastes much better (in tea and plain!). We use Bibo for cooking water too and have seen a real improvement in the taste. I thought about buying a Bibo for over a year before I took the plunge and I am really happy I did, I feel very luck to have delicious drinking water, at whatever temperature, whenever I need it.
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Posted 10 years ago
We are glad you took the plunge too, Tamsin! Welcome to the BIBO Family!
Posted 10 years ago
This is the second water machine we have purchased from BIBO. The service was once again excellent and super efficient and the product we love already and that hasn't changed. If I had the need for one I would have one at home. Anyone who is at home a lot or with a medium sized family or who just wants instant access to chilled water and instant hot water should get one. This is a gadget that actually helps in life and will pay for itself quite quickly against the cost of boiling a kettle each time and so businesses should definitely buy one. I can't recommend enough. Ian Dickinson - Business Manager, First College.
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Posted 10 years ago
Hi Ian, Thank you for such fab feedback. It's great to hear you are enjoying your BIBO at work. You should definitely get one at home!
Posted 10 years ago
The only mistake is I should have had it years ago.
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Posted 10 years ago
Welcome to the BIBO Family!
Posted 10 years ago
Very efficient, convenient item to have in any kitchen. Ours in a small office environment and works/suits perfectly. Easily maintained, parts quick to order and deliver. Website easy to use and staff friendly and helpful. Would recommend to anyone.
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Posted 10 years ago
Hi Ruth, many thanks for your feedback. I am glad you and all your colleagues are enjoying the benefit of having a BIBO in the office!
Posted 10 years ago
Very good would recomend to all
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Posted 10 years ago
Thanks so much for the feedback
Posted 10 years ago
Fantastic addition! No more time wasted waiting on the kettle to boil! Quick to install and set up, easy to use!
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Posted 10 years ago
Glad you are enjoying your BIBO!
Posted 10 years ago
Absolutely delighted with our Bibo machine. Saves boiling a kettle and waiting for the water to boil. Instant hot and cold water at a press of a button. You can also programme the machine to fill your mug or glass with hot or cold water and stop automatically when it's filled. No need to wait around. The Bibo Classic has so many functions and also looks very classy. I would recommend the Bibo to everyone. Saves time and energy
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Posted 10 years ago
Thanks for your feedback Kulsum! I'm so pleased to hear you are enjoying your BIBO!
Posted 10 years ago
Good product easy to use and good after sales service
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Posted 10 years ago
Thanks very much for the feedback!
Posted 10 years ago
BEST THING NEXT TO SLICED BREAD WOULD NOT DO WITH OUT IT
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Posted 10 years ago
We are glad to hear it!!
Posted 10 years ago
Best hot water machine ever. Previously had a little butler but the bibo is much much better and would recommend to anyone
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Posted 10 years ago
Glad to hear you love your BIBO Raymond!
Posted 10 years ago
I have not receivedmy order
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Posted 10 years ago
I am sorry that your refill solution was lost in the post, Mr Parker. We have sent a new solution out to you on a next day delivery service so you should get it today!
Posted 10 years ago
Almost two years down the line the BIBO continues to provide instantaneous hot and cold water. Despite living in a very hard water area, I have only had to descale the tank twice, a much simpler process since the redesign of the cleaning tank. The only thing I would question is the increase in annual service when all around there are price cuts and zero or negative inflation
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Posted 10 years ago
Always ready, hot or cold, I love my Bibo!
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Posted 10 years ago
Glad you love your BIBO Jane!
Posted 10 years ago
It is always a pleasure to deal with Bibo Water. The staff are extremely helpful, knowledgeable and efficient. I know if I encounter a problem it will be resolved as quickly as possible. The staff are like their products - the very best!
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Posted 10 years ago
Thanks for your lovely feedback! :)
Posted 10 years ago
Excellent service from all at Bibo - they are all so helpful and nothing is too much trouble! Love our Bibo Classic water dispenser - so lovely to enjoy drinks that taste good and not of chlorine! More economical to dispense just what you need and take chilled water out with me instead of buying expensive bottled water - the Bibo bottle is BPA free too! Have carried out one filter change - just followed the instructions and found it easy to do. Couldn't do without our Bibo now!
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Posted 10 years ago
Hi Gillian, we are glad to hear you love your BIBO and are enjoying the benefits it brings! :)
Posted 10 years ago
Very nice looking good design but a pity you cannot stand it up under the Bibo to fill
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Posted 10 years ago
One of the best appliances I have ever bought . It does exactly what it promises & when I visit my parents who have a kettle I come home & love it even more !!!!
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Posted 10 years ago
Hi Angela, glad to hear you love your BIBO!!
Posted 10 years ago
BIBO Water is rated 4.5 based on 1,030 reviews