BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,009 Reviews

89 %

of reviewers recommend BIBO Water

4.5

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

Write Your review

Tell us how BIBO Water made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic device, the whole family drinks much more water and having super clean cold and boiling water on tap is something that I couldn't now live without.”

Helpful Report

Posted 9 years ago

Hi Sean, we are so pleased to hear you are drinking more water than you used to!

Posted 9 years ago

“You recently sent replacement filters which were of the old type. I then phoned you and you promptly sent the correct filters. We still have the incorrect filters do you want them back, and if so please tell me what you will do”

Helpful Report

Posted 9 years ago

Hi Mrs Barker, We are glad to hear you received the correct filters in the end and sorry about the confusion. We will arrange to collect the old filters and will give you a call to book this in. :)

Posted 9 years ago

“The best machine in my kitchen”

Helpful Report

Posted 9 years ago

Good to hear, Jill! :)

Posted 9 years ago

“Well it looks very pretty - have not actually got to use it yet as my diy beloved is very slow but sure - eventually .........”

Helpful Report

Posted 9 years ago

Oh no, Stephanie! We are sure you'll love it once it's up and running! Be sure to let us know! :)

Posted 9 years ago

“We love our BIBO, it does exactly what it says on the box and looks fabulous in our new kitchen. I can't recommend it enough, it's brilliant .”

Helpful Report

Posted 9 years ago

Thanks so much for your feedback!

Posted 9 years ago

“We got our bibo after getting rid our American style fridge with plumbed water. We missed having chilled filtered water on tap. Bibo is even better giving both chilled & hot water whenever required. A really great product well worth every penny.”

Helpful Report

Posted 9 years ago

Hi Hilary, thanks for your comments. :)

Posted 9 years ago

“Since buying the bibo, we have enjoyed not having to wait for a kettle to boil and a lovely ice cold glass of water on a hot summers day. It was very easy to plumb in, the hardest part was to decide where to put it in our kitchen.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, Mike. Glad you took advantage of the instant chilled water during our brief summer!

Posted 9 years ago

“Great efficient installation, fabulous product. Can't imagine life without it now!”

Helpful Report

Posted 9 years ago

Thanks for the feedback, Brian

Posted 9 years ago

“So lovely and easy to use a touch of a button and hot water or cold. A little drip from the tray but easy to mop up Would recommend to those who find weight difficult.”

Helpful Report

Posted 9 years ago

Hi Sue, thanks for the comments. Keep an eye on the dripping as it could be an indication of a lime scale build up. If it is, then don't forget to use our hot tank cleaning kit to flush the scale out! :)

Posted 9 years ago

“Great quality products but very expensive.”

Helpful Report

Posted 9 years ago

Hi Angela, thanks for your comments.

Posted 9 years ago

“Filters very expensive better with a kettle I was £99 for filters and only does for one year so I think I will be going back to a kettle”

Helpful Report

Posted 9 years ago

Hi Irene, many thanks for your feedback. We do offer a filter pack delivery service where a years’ supply of filters costs £74.50, equivalent to just 20p per day! Please do let me know if you would like to be on the service, rather than purchasing the filters outright - customers@bibowater.co.uk

Posted 9 years ago

“Moved house recently and was worried that I might be without my precious BIBO which we now can't live without! Fortunately, your installer was able to come on the day requested and did a great job amidst the chaos. Thank you.”

Helpful Report

Posted 9 years ago

Hi Shelagh, so glad to hear your BIBO was up and running straight away!

Posted 9 years ago

“Very good service on purchasing, queries since have been answered promptly, more ongoing maintenance than expected though makes product costly”

Helpful Report

Posted 9 years ago

Thanks for your comments, Linda and sorry to hear you feel the product is costly.

Posted 9 years ago

“Just love Mr Bibo! Thank you”

Helpful Report

Posted 9 years ago

Hi Peter, great to hear!

Posted 9 years ago

“A Bibo water machine is one of those pieces of equipment you dont realise how much you value it until you go away on holiday and have to resort to chilling water and using a kettle. Constant water for making tea and coffee is highly efficient, no wasting of time or boiling more water than required. Using Bibo for cooking vegetables and pasta is perfect as there is no residue or nasty debris also going into the pan. Our cold water supply is delivered to the house from piping just below the surface so having cold water was impossible, it was always luke warm, now with Bibo it is perfect for drinks and we have saved money by avoiding buying sodas and other canned or bottled drinks. For our family of 6 it has been a great investment and providing you follow the instructions to clean and maintain the machine it runs perfectly. Graham Crawshaw”

Helpful Report

Posted 9 years ago

So pleased to hear you and your family love your BIBO, Graham! :)

Posted 9 years ago

“Fair cost for water needs at all temperatures”

Helpful Report

Posted 9 years ago

Thanks for your feedback Rupert. :)

Posted 9 years ago

“Have found the Bibo Water very useful even though the replacement units are quite expensive. Unfortunately it is now leaking when I use it which means it is out of action, which is quite distressing.”

Helpful Report

Posted 9 years ago

Hi David, pleased to hear you have found your BIBO useful. We are sorry to hear your BIBO is leaking and we will be in touch to get this sorted for you!

Posted 9 years ago

“This is the best thing in my kitchen, besides the cook!”

Helpful Report

Posted 9 years ago

We'll take that! Thanks Neil! :)

Posted 9 years ago

“I now couldn't live without my Bibo, one of the best things we have bought as a family, we all use it so much. It's so convenient , you very quickly take it for granted. The thing I like is there is no wastage, I used to run the tap for cold water all the time, if it broke today would be ordering a new one tommorow, I've had mine 3 years now and it's never let me down. The service is great too, thanks Bibo! Zoe Robinson”

Helpful Report

Posted 9 years ago

Thank you for the great feedback Zoe. We are so happy to hear you and your family love your BIBO! :)

Posted 9 years ago

“Pleased to have dicovered Bibo. The quality of the machine and the end product are first class. When things do not work exactly as intended then the service received has been excellent.”

Helpful Report

Posted 9 years ago

And we are pleased you discovered us too, Jack! :)

Posted 9 years ago

BIBO Water is rated 4.5 based on 1,009 reviews