BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,014 Reviews

88 %

of reviewers recommend BIBO Water

4.5

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair cost for water needs at all temperatures”

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Posted 9 years ago

Thanks for your feedback Rupert. :)

Posted 9 years ago

“Have found the Bibo Water very useful even though the replacement units are quite expensive. Unfortunately it is now leaking when I use it which means it is out of action, which is quite distressing.”

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Posted 9 years ago

Hi David, pleased to hear you have found your BIBO useful. We are sorry to hear your BIBO is leaking and we will be in touch to get this sorted for you!

Posted 9 years ago

“This is the best thing in my kitchen, besides the cook!”

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Posted 9 years ago

We'll take that! Thanks Neil! :)

Posted 9 years ago

“I now couldn't live without my Bibo, one of the best things we have bought as a family, we all use it so much. It's so convenient , you very quickly take it for granted. The thing I like is there is no wastage, I used to run the tap for cold water all the time, if it broke today would be ordering a new one tommorow, I've had mine 3 years now and it's never let me down. The service is great too, thanks Bibo! Zoe Robinson”

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Posted 9 years ago

Thank you for the great feedback Zoe. We are so happy to hear you and your family love your BIBO! :)

Posted 9 years ago

“Pleased to have dicovered Bibo. The quality of the machine and the end product are first class. When things do not work exactly as intended then the service received has been excellent.”

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Posted 9 years ago

And we are pleased you discovered us too, Jack! :)

Posted 9 years ago

“Very helpful over the phone and data good on their system to know our machines history and problems.”

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Posted 9 years ago

Hi Geraldine, thanks for the feedback! :)

Posted 9 years ago

“Have not used a kettle since purchasing our Bibo. It's great always to have really cold water and great just to make a single cup of tea or coffee. Would recommend .”

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Posted 9 years ago

Hi Marigold, it's good to hear you've said goodbye to your kettle! :)

Posted 9 years ago

“Generally good, if pushed (like I am being) then the controls could be more idiot proof - not everybody wants to read the instruction manual before using.”

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Posted 9 years ago

Hi Ernie, thanks for your feedback.

Posted 9 years ago

“We are very pleased with the Bibo. It has transformed our tap water. Some of our visitors regularly ask for a glass rather than other beverages on offer! When the refrigeration motor shuts down it does so quite noisily, but we are assured that this is normal. We are really glad we bought it. Installation in Cornwall was not a challenge for the company.”

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Posted 9 years ago

Hi Hugh, thanks for your feedback. We think that BIBO water should always be the drink of choice! :)

Posted 9 years ago

“I. Really enjoy my BIBO ,It I is so quick and convenient,just the right amount, no uneccessary boiling, and i love the cold water.”

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Posted 9 years ago

Hi Marian, thanks for the comments and we are glad to hear you love the convenience a BIBO brings!

Posted 9 years ago

“We are delighted with our Bibo Classic. Cold water never tasted so good! There is always a friendly voice at the end of the telephone if you should have a problem. Filter service quick and efficient.”

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Posted 9 years ago

Hi Brenda, thank you for your kind words. We are pleased to hear you are enjoying you cold water!

Posted 9 years ago

“It's great here. Gets rid of the smells and taste from the Devon chemicals. It's also aids our daughters digestion problems that she used to get when staying with us.”

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Posted 9 years ago

Hi Pat, thanks for your comments. Glad to hear your BIBO has got rid of the smells and tastes and you can now enjoy instant filtered water! :)

Posted 9 years ago

“Great product! Delivers clear, crisp and chemically taste free water consistently. Menu screens do take a bit of time to work out!”

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Posted 9 years ago

Hi David, thanks for the feedback. We hope the instructions in the user manual have helped with the menu screen!! :)

Posted 9 years ago

“I would recommend this to anyone who enjoys good filtered chilled water”

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Posted 9 years ago

Hi Elliot, thanks for the lovely feedback! :)

Posted 9 years ago

“Very useful appliance but the hot water could be hotter, like a kettle.”

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Posted 9 years ago

Hi Karen, thanks for your comments. Your BIBO's maximum temperature is 98 degrees. Please double check what your hot water temperatures are set at and if you don't think it is getting this hot then please do get in touch at customers@bibowater.co.uk

Posted 9 years ago

“The Bibo machine has proved to be a big success for us. Instant hot and cold water is a great aspect. The machine has been admired by many of our friends, and is an attraction in our kitchen.”

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Posted 9 years ago

Hi Terry, thanks for comments and it's great to hear your BIBO is admired...we think it deserves to be! :)

Posted 9 years ago

“The Bibo water dispenser is excellent for me as I am a disabled person in a wheelchair and have difficulty lifting a kettle. The only thing I don't like is the compressor is extremely noisy and has been from new. If it packed in tomorrow I would probably try to find something similar but quieter.”

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Posted 9 years ago

Hi Iain, many thanks for your comments and we are very pleased to hear how helpful the BIBO is to you. With regards to your compressor, when this occasionally happens it is often very similar to the noise your fridge will make, but because it is generally at floor level you don't hear it so much. If you have any further concerns regarding your compressor please do get in touch at customers@bibowater.co.uk :)

Posted 9 years ago

“We have had this water machine for a year or so and have had no problems at all. Very easy to replace filters. Great machine”

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Posted 9 years ago

Hi Lisa, glad you love your machine and thanks for the feedback!

Posted 9 years ago

“Our filter needed changing days before we actually received the filter”

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Posted 9 years ago

Hi, we are very sorry that you received your filters after your change date. We do strive to ensure all our customers receive their filters a few weeks before they are due. I have now amended the dates on your record to ensure next year you will receive them in time.

Posted 9 years ago

“The system is good. It's spoilt by the cost of replacement filters.”

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Posted 9 years ago

Hi Derek, thanks for your feedback. I am sorry you feel the filters are expensive. A years’ supply of filters costs £74.50 equivalent to just 20p per day, less than a bottle of spring water!

Posted 9 years ago

BIBO Water is rated 4.5 based on 1,014 reviews