BIBO Water Reviews

Name: BIBO Water
Rating: 4.53

4.5 Rating 1,021 Reviews

88 %

of reviewers recommend BIBO Water

4.5

Based on 1,021 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have Bibo on rental always one step ahead when it comes to servicing and replacing filters. The engineer Sam is very pleasant and knowledgeable. Good bit of kit and has never let us down.”

Helpful Report

Posted 2 weeks ago

“Since I got BIBO NOVA, it has become a unique device for me, making it easier to fill with cold water with a display. The display is an excellent screen that shows the water level during filling. It is possible to use the Green Tea function to obtain the ideal temperature of 70 degrees. Fantastic appearance and richly equipped. Very easy to use. I recommend it!”

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Posted 3 weeks ago

Thank you for your great feedback. We're so pleased to hear that you are enjoying your new BIBO Nova! 😊

Posted 2 weeks ago

“I adore my Bibo Nova. It’s made kitchen life a lot easier and the whole family love our water now. A truly wonderful product to have for the start of 2026”

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Posted 1 month ago

Thank you for your great feedback! We're so pleased that you and your family are enjoying your new BIBO 😊

Posted 3 weeks ago

“Absolutely revolutionised our lives at home, we love our BIBO Nova. I can highly recommend this machine for all, especially for us as a family! As a mum of 3 and always needing to fill baby bottles, it is amazing that I can save the exact temperature and amount of water on our new Nova machine, which makes our lives a million times easier. It also puts my mind at ease that my family are drinking highly filtered water. Thank you so much team BIBO.”

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Posted 1 month ago

Thank you for your great feedback! We're so pleased to hear that you and your family are enjoying everything that the BIBO has to offer! 😊

Posted 3 weeks ago

“The Bibo Nova is a great product, really easy to use and a reliable source of thoroughly filtered hot and cold water that can be delivered at different temperatures to suit your needs. Ours was installed by Sam who, despite it being quite late in the day and his last call, gave us a full intro to the unit and what it does, happily answered questions and fitted it exactly where we asked him to place it with great care and as minimal disruption as possible. Thanks Sam and thanks Bibo!”

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Posted 4 months ago

“Had my new Bibo Nova installed yesterday on 17th sep .Wow, very impressed ,amazing high tech machine, even better then expected, love the motion sensor and presets!👏 😀 Also purchased the sparkling water machine which the kids love and ordered a separate flouride filter also. Presets and screen are amazing and water tastes great. No more buying litres of bottled water ! If you're hesitating about buying it, don't, so impressed with it!”

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Posted 4 months ago

“We love our new BIBO Nova. It’s been a long wait but certainly well worth it. Beautifully designed, looks great and so easy to use. Congratulations BIBO product team!”

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Posted 5 months ago

“I just received my Bibo Nova just had it connected to the Nasa Neo UK Research Unit”

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Posted 5 months ago

“We had a service call on 30th July done by engineer Sam. He arrived on time, introduced himself, & quickly identified the fault. He quickly corrected it then spent some time doing maintenene on our Bibo We have been customers since 2012 & this was the first call out since our second Bibo was fitted inDecember 2019. Excellent service as always. Many thanks, too, go to Rosie in the office.”

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Posted 6 months ago

“Very good very excited for BIBO nova”

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Posted 6 months ago

“Our family using Bibo from couple of years. It was one of the best investments. No more plastic bottles and don't need to use kettle any more. Bibo works fantastic for us. Kids started drink more water. Bibo water dispenser is very well build. Looks very modern and working great! Serwis is very professional and quick. In comparison to the other water dispenser well know on the market I can say with no doubts Bibo is ultimately a winner!”

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Posted 8 months ago

“I have had my bibo since 2020 been a very reliable cold water dispenser and hot water dispenser, I use my bibo for many times per day from hot drinks and cooking, I cannot wait to get the new bibo nova, and carry on with my bibo journey.”

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Posted 9 months ago

“Lovely filtered water on tap, can’t fault it 👍 would highly recommend getting one.”

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Posted 10 months ago

“Hi I havnt received my refund returned reorder on 12th of February.”

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Posted 11 months ago

Thank you for your feedback. I can see that your return of cylinders has been received, and the refund was issued on the 4th March to your original payment method 😊

Posted 11 months ago

“I have had a BIBO classic for 15 years. It is a purchased macine and I suscribe to the filter/uv lamp service and change these myself when asked for by the machine. It has been brilliant hot water, cold water, both temperatures adjustable to your own preferences. The installation was hassle free. A minor problem was corrected under warranty. Another fault I repaired with parts and support provided by BIBO. A few years ago it went bact to BIBO for a factory refurbishment. When I moved house I took it out and plumbed it in at my new address. Cannot live without it. :)”

Helpful Report

Posted 11 months ago

Thank you for your great feedback. We're so happy to hear that you have been enjoying the BIBO for so many years, and recently made the decision to take this with you to your new home! We hope you continue to enjoy all the benefits it has to offer for many more years to come 😊

Posted 11 months ago

“Swift and easy service”

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Posted 11 months ago

Thank you for your positive review 😊

Posted 11 months ago

“Having chosen a "Bibo" as our equipment choice to have filtered, boiled(virtually) and chilled water on tap I just want to say it has been a game changer in our kitchen! it has so quickly become such a well used and easy to operate piece of equipment with no more filling of and waiting for a kettle to boil, not just for the convenience of immediate hot water but also for the increasing discomfort of handling the kettle(we're not as young as we used to be!). The customer service from Poppy and Millie was also exceptional when answering queries on the phone, but also responding to a last minute change of colour just before the original order was due to be dispatched. Just an excellent experience and we can't imagine the kitchen without our Bibo now!”

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Posted 11 months ago

Thank you for your feedback! We're so pleased that you made the move to BIBO, and that you have been enjoying all the benefits in your home. It's really great to hear that our team have delivered excellent Customer Service 😊

Posted 11 months ago

“Great machine. We have only had it a few days but everything is fine”

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Posted 1 year ago

Thank you for your 5* feedback! We're so pleased to hear that you are enjoying your new BIBO 😊

Posted 1 year ago

“Superb customer service - thanks Kayleigh (order handling & booking) and Sam (installation). Product itself seems great, does what it says it will and looks smart in our kitchen. We’re very pleased. As a suggestion, a down-light would be good in the dispensing area, making it easier to see the level in the glass/ mug. Thanks to the whole Bibo team!”

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Posted 1 year ago

Thank you so much for your positive feedback! We're so pleased to hear that our team have been able to provide you with great service! 😊

Posted 1 year ago

“My BIBO is probably the best bit of kit that I have bought for our kitchen. Great purchase, nice filtered hot and cold water.”

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Posted 1 year ago

Thank you for your great feedback 😊

Posted 1 year ago

BIBO Water is rated 4.5 based on 1,021 reviews