BIBO Water Reviews

Name: BIBO Water
Rating: 4.60

4.60 Rating 380 Reviews

92% of reviewers recommend BIBO Water

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Merchant Metrics


Shipping & delivery
delivery methods	Courier, Own Driver
on-time delivery	Greater than 92%
Customer Service
communication channels	Email, Telephone
queries resolved in	Under an hour

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Daniel Hazel

Sally Blowers

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Kimberley Gaynor

"The machine is good but the replacement filter cartridges are very expensive"

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Posted 1 month ago

Visit Website

"Had a virgin pure before and it doesn't compare to my new bibo machine, definitely recommend to friends"

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Posted 1 month ago

"Very professional service from the installer to the customer services Absolute fantastic machine does what it says would recommend to anyone No more kettles very happy Thanks"

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Posted 1 month ago

"I must say that I had some really good assistance over the last couple of days helping me to solve first of all a leak that turned out to be limescale build up and cleaning the tank. This did lead me to a further problem of creating a heating error which again April from their Customer Services team talked me through taking the sides off and resetting the machine and checking for leaks. April allowed me plenty of time, came up with a process of elimination on all faults that could have occurred and finally resetting the machine. Not content with that she double checked each procedure with me to ensure I was left with a machine up and running. Great customer service, great employee and thank you."

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Posted 2 months ago

"Boiling, hot, cool filtered water anytime. Fantastic!!!"

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Posted 2 months ago

"recommended by a friend. it is much better than the Virgin Pure I had previously.... always leaking, lots of callouts :( This BIBO one is excellent so far :)"

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Posted 2 months ago

"We have had our BIBO for five years or so now and love it. Instant hot water and delcious chilled all from one neat unit."

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Posted 2 months ago

"I ordered additional parts for bibo classic."

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Posted 2 months ago

"Had my bibo fitted yesterday and we love it so far."

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Posted 2 months ago

"Our family are visiting us for the summer, and our bibo broke, you cannot believe how upset everyone was lucky we were able to get the spare part in 2 days, so happiness was returned to the house 😱"

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Posted 2 months ago

"Really enjoy drinking quality water especially in this hot weather!!"

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Posted 2 months ago

"Ask me when its been delivered"

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Posted 2 months ago

"First of all, the folks at Bibo were great. The product arrived next day delivery, a bit of a glitch with the set up as the 'menu' button refused to work properly. A quick call got an instant response, the promise of a technician call within 2-3 days. Unfortunately he turned up with the wrong part! Not his fault, as the innards of the BIBO unit had changed! An update meant an improved control unit was required. The correct replacement unit was sent to me over the weekend and the technician returned the next day to instal. All working near perfectly now. The handbook refers to a hard water test that should have accompanied the unit, but no sign of it, even after an email request. The unit means a new level of convenience - instant hot/cold water - no more noisy boiling kettles! Overall happy with the purchase!"

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Posted 2 months ago

"Am very pleased with my bibo looks good and water is fresh and tasty"

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Posted 2 months ago

"We have had a BIBO machine in the office for the last 5 years - it has been a real workhorse. We had to replace it, and chose the self-installation option. April in customer services was brilliant, she patiently talked me through what I needed to do , and we are now up and running! Thanks April!"

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Posted 2 months ago

"Clean, stylish and great tasting water."

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Posted 3 months ago

"Am still using my BIBO Classic but the cost of filters and de scaling bottles is becoming close to where we can’t afford it and when that happens we will have to give up using it."

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Posted 3 months ago

"Fast delivery. A+"

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Posted 3 months ago

"All I can say it is wonderful, would not want to be without it. Excellent Customer Service."

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Posted 3 months ago

"From purchase through to installation and use, the BIBO gets a 10/10! The water tastes so good and the service is great!"

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Posted 3 months ago

BIBO Water is rated 4.60 based on 380 reviews

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