“How come all these reviews sound like they are written by your marketing department?
How come if they are genuine reviews I can write this?”
Posted 1 day ago
Because we have wonderful customers who genuinely love their BIBO and like to shout about it! We think it’s fab! This is a third party review site and we are unable to write reviews on behalf of our customers.
“April was amazing. My Bibo was not responding and and she stayed on with me until all our options had been exhausted. She has all the qualities of an exceptional advisor; Patience, humour, listening, attention to detail, clear communication and encouragement. Look after this one! -If I had my own company I'd be trying to steal her
This experience well well beyond my expectations in the most positive way. If only every helpline could be as good.”
Posted 1 day ago
Thanks so much for your feedback, David! We are keeping hold of the lovely April!
“I love my bibo!! Fabulous customer service from Bibo too. Our Bibo was set up for us, by a friend with the self installation, very simple to do and to navigate Bibo aswell. I wouldn't be able to live with out it now! Thank you Bibo and co....I'm so glad to be part of the Bibo family!”
Posted 6 days ago
Wow, your BIBO looks fab!! so pleased to have you as part of the BIBO family! :)
“Easy to order online, called to arrange delivery and fitting was done without 2 weeks. The water quality is exceptional compared to before as in a area with a lot of lime scale. Water is perfectly clear. Instant hot and cold water without the hassle of having to refill a water tank. The mix water option is perfect, due to having a feeding tube I need sterile warm water to flush my tube, I can do this instantly with this setting and confident the water is of a high quality and no risk of bacteria.”
Posted 2 weeks ago
Thanks so much for your lovely feedback, Karen! Your new BIBO looks fab and we are so happy you are enjoying it!
“I really love my Bibo it's so easy to have hot and chilled water to hand instantly. I've had mine for 6 months and have just done a tank clean and filter change which was very easy to follow except the instructions didn't say to reset the filter counter afterwards in the display menu. I let mine sit for about 12 house when cleaning the tank as we live in a very hard water area, so I had to go back to using a kettle and filled from a tap. What a difference in taste - I don't know how I used to drink the tap water before getting my Bibo! I highly recomend the Bibo machine to others.”
“We've had ours for seven years now, and it is used pretty heavily. It looks great, is easy to use and works just as you'd hope.
I write this review as we've just had an intermittent fault develop. Bibo sent us a box, arranged collection, fixed it and returned it within a week for just over £50. You can't fault customer service like that.
Posted 4 weeks ago
Thanks for the feedback, Simon. It's great to have had you as part of the BIBO family for so long! :)