BIBO Water Reviews

Name: BIBO Water
Rating: 4.51

4.5 Rating 1,030 Reviews

88 %

of reviewers recommend BIBO Water

4.5

Based on 1,030 reviews

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased to have dicovered Bibo. The quality of the machine and the end product are first class. When things do not work exactly as intended then the service received has been excellent.”

Helpful Report

Posted 10 years ago

And we are pleased you discovered us too, Jack! :)

Posted 10 years ago

“Very helpful over the phone and data good on their system to know our machines history and problems.”

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Posted 10 years ago

Hi Geraldine, thanks for the feedback! :)

Posted 10 years ago

“Have not used a kettle since purchasing our Bibo. It's great always to have really cold water and great just to make a single cup of tea or coffee. Would recommend .”

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Posted 10 years ago

Hi Marigold, it's good to hear you've said goodbye to your kettle! :)

Posted 10 years ago

“Generally good, if pushed (like I am being) then the controls could be more idiot proof - not everybody wants to read the instruction manual before using.”

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Posted 10 years ago

Hi Ernie, thanks for your feedback.

Posted 10 years ago

“We are very pleased with the Bibo. It has transformed our tap water. Some of our visitors regularly ask for a glass rather than other beverages on offer! When the refrigeration motor shuts down it does so quite noisily, but we are assured that this is normal. We are really glad we bought it. Installation in Cornwall was not a challenge for the company.”

Helpful Report

Posted 10 years ago

Hi Hugh, thanks for your feedback. We think that BIBO water should always be the drink of choice! :)

Posted 10 years ago

“I. Really enjoy my BIBO ,It I is so quick and convenient,just the right amount, no uneccessary boiling, and i love the cold water.”

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Posted 10 years ago

Hi Marian, thanks for the comments and we are glad to hear you love the convenience a BIBO brings!

Posted 10 years ago

“We are delighted with our Bibo Classic. Cold water never tasted so good! There is always a friendly voice at the end of the telephone if you should have a problem. Filter service quick and efficient.”

Helpful Report

Posted 10 years ago

Hi Brenda, thank you for your kind words. We are pleased to hear you are enjoying you cold water!

Posted 10 years ago

“It's great here. Gets rid of the smells and taste from the Devon chemicals. It's also aids our daughters digestion problems that she used to get when staying with us.”

Helpful Report

Posted 10 years ago

Hi Pat, thanks for your comments. Glad to hear your BIBO has got rid of the smells and tastes and you can now enjoy instant filtered water! :)

Posted 10 years ago

“Great product! Delivers clear, crisp and chemically taste free water consistently. Menu screens do take a bit of time to work out!”

Helpful Report

Posted 10 years ago

Hi David, thanks for the feedback. We hope the instructions in the user manual have helped with the menu screen!! :)

Posted 10 years ago

“I would recommend this to anyone who enjoys good filtered chilled water”

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Posted 10 years ago

Hi Elliot, thanks for the lovely feedback! :)

Posted 10 years ago

“Very useful appliance but the hot water could be hotter, like a kettle.”

Helpful Report

Posted 10 years ago

Hi Karen, thanks for your comments. Your BIBO's maximum temperature is 98 degrees. Please double check what your hot water temperatures are set at and if you don't think it is getting this hot then please do get in touch at customers@bibowater.co.uk

Posted 10 years ago

“The Bibo machine has proved to be a big success for us. Instant hot and cold water is a great aspect. The machine has been admired by many of our friends, and is an attraction in our kitchen.”

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Posted 10 years ago

Hi Terry, thanks for comments and it's great to hear your BIBO is admired...we think it deserves to be! :)

Posted 10 years ago

“The Bibo water dispenser is excellent for me as I am a disabled person in a wheelchair and have difficulty lifting a kettle. The only thing I don't like is the compressor is extremely noisy and has been from new. If it packed in tomorrow I would probably try to find something similar but quieter.”

Helpful Report

Posted 10 years ago

Hi Iain, many thanks for your comments and we are very pleased to hear how helpful the BIBO is to you. With regards to your compressor, when this occasionally happens it is often very similar to the noise your fridge will make, but because it is generally at floor level you don't hear it so much. If you have any further concerns regarding your compressor please do get in touch at customers@bibowater.co.uk :)

Posted 10 years ago

“We have had this water machine for a year or so and have had no problems at all. Very easy to replace filters. Great machine”

Helpful Report

Posted 10 years ago

Hi Lisa, glad you love your machine and thanks for the feedback!

Posted 10 years ago

“Our filter needed changing days before we actually received the filter”

Helpful Report

Posted 10 years ago

Hi, we are very sorry that you received your filters after your change date. We do strive to ensure all our customers receive their filters a few weeks before they are due. I have now amended the dates on your record to ensure next year you will receive them in time.

Posted 10 years ago

“The system is good. It's spoilt by the cost of replacement filters.”

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Posted 10 years ago

Hi Derek, thanks for your feedback. I am sorry you feel the filters are expensive. A years’ supply of filters costs £74.50 equivalent to just 20p per day, less than a bottle of spring water!

Posted 10 years ago

“An excellent product backed up by excellent customer service.”

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Posted 10 years ago

Hi Simon, thanks for much for the feedback!

Posted 10 years ago

“Excellent product. Envy of all my friends but not so much that I can persusde them to but one so I get the free filters!”

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Posted 10 years ago

Hi Maggie, Oh no!! You'll have to let us know who they are and we can help you persuade them!

Posted 10 years ago

“Disappointed with capacity. We seem to fill four cups then the BIBO has to reboil”

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Posted 10 years ago

Hello, thanks for your comments and I am sorry to hear you are disappointed with the capacity. We tend to say on average (depending on the cup size) you can get 4-6 cups of water out of your BIBO before the temperature will start to drop. This is due to the size of tanks inside the machine, however as it is connected directly to your mains water supply it should only take a short while to get back up to temperature you require.

Posted 10 years ago

“It is used all day every day and we love it....”

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Posted 10 years ago

Hi Kathryn, that's what it's their for so we are glad you love it!

Posted 10 years ago

BIBO Water is rated 4.5 based on 1,030 reviews