BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.69

4.7 Rating 6,423 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order what I wanted and received very quickly.”

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Posted 5 years ago

“Brilliant online service with a very fast and efficient delivery. Followed up with electronic invoices for your records, spot on!”

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Posted 5 years ago

“Fast delivery only people around I know that make this product grwat service”

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Posted 5 years ago

“I often use BES and find they have the items I need. The delivery is also very good with the items well packaged and delivered in great time.”

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Posted 5 years ago

“Well presented website and orders are always dispatched same day. Very efficient service”

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Posted 5 years ago

“Great products and fast delivery,”

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Posted 5 years ago

“ordered the part, arrived the next day, nice to see MADE IN ENGLAND sticker on the box ! and the part looks like good quality”

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Posted 5 years ago

“Excellent service and prices can't be beat”

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Posted 5 years ago

“Great service - Quick Delivery and great value. Thanks”

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Posted 5 years ago

“Prompt service got the central heating up and working really quickly.”

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Posted 5 years ago

“very easy to do and delevery on time cant beat that will use again for good prices”

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Posted 5 years ago

“Good service good value will use again”

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Posted 5 years ago

“Just what I was looking for. Ordered, came the next day, very happy.”

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Posted 5 years ago

“Hi. There were parts missing from the cistern. 1. Pin which held ball cock arm. 2.There was no overflow attachment for the overflow pipe. 3.Wrong handle lever arm (lever arm square hole to small for handle to fit into. I am no plumber,but if I did not have the old tank I was replacing I would have not been able to complete the job which would have left me in a fix. Obviously because of this I can only give negative feedback. I did not get in touch with company I just finished the job and left it at that. I would not use company again as it would be to risky to not have all the parts I would order and pay for.”

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Posted 5 years ago

Kim Brimfield, Thank you for your feedback. We apologise for any inconvenience. Macdee is a quality brand and so we were surprised by your findings. Nevertheless our purchasing team will relay at their next meeting. Sincere apologies. BES

Posted 5 years ago

“in my house within 18 hours, what a service. the item were very safely parcelled without any damage to the environment”

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Posted 5 years ago

“Excellent value and service, goods actually arrived 24 hours earlier than what i expected, BES offer a wide range of products, have saved them in my favourites, will definately be using again”

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Posted 5 years ago

“Excellent service provided and parts ordered were competitively priced Thanks will use again”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“The goods were fine and exactly right for the job. Only problem for those of us that live in even slightly difficult places to find is that most courier companies are pretty useless. Took 4 extra days for delivery. For small packages the Royal Mail postman is by far the most reliable!”

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Posted 5 years ago

“Received what I asked for and turned up when bes said.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,423 reviews