BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,233 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,233 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order on Monday morning, order arrived on Wednesday morning by DPD.I live in N.Ireland so excellent service all round.”

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Posted 10 months ago

“Haven't actually used this one yet job hasn't started. But have used these controllers several times and never had any problems, good price too.”

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Posted 10 months ago

“Easy purchase and fast delivery 👌 Would recommend 👍”

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Posted 10 months ago

“Good service, quick post, all nicely done.”

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Posted 10 months ago

“Spot on the money”

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Posted 10 months ago

“Good prices quick delivery good service”

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Posted 10 months ago

“Good service.”

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Posted 10 months ago

“timer works well, quiet, wiring instruction easy to use. good 24 hour timer.”

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Posted 10 months ago

“Prompt delivery, good quality items, would have liked a lower price but needed the item ASAP”

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Posted 10 months ago

“Very prompt service”

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Posted 10 months ago

“Good service”

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Posted 10 months ago

“Great service!”

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Posted 10 months ago

“good prices and amazing delivery. my new default plumbing supplier”

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Posted 10 months ago

“Very competitive prices Speedy delivery Always my go to suppliers for larger plumbing parts”

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Posted 10 months ago

“The parts I needed supplied very quickly. Excellent service.”

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Posted 10 months ago

“FANTASTIC, CAN'T BELIEVE IT, SAVED THE DAY! There was a leak in a flat we rent out. It turned out to be a PEV (Pressure Equalising Valve) under the bath. This was a live leak that needed dealing with right away, so I really needed to be able to go into a shop and buy a PEV over the counter, but it's a relatively osbcure part, so that wasn't possible. BES's timescales were as good as that: I placed the order at 8:30pm of an evening and it turned up at 10am the following morning just as I was ready to go to the flat to install it. Unbelievable. A Godsend. Perfect. They saved the day! The only odd thing: And this is due to the supplier, not BES: The valve didn't have any fibre washers (or washers of any sort) with it to help it seal: I had to go out and get some. Seems odd. It was order 1075803 for item 16711 Water Pressure Equalising Valve.”

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Posted 10 months ago

“Wonderful service although carrier left package on roadside instead of the safe place given to them.”

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Posted 10 months ago

“Excellent service. Easy ordering with detailed tracking for delivery. Fast delivery service. Thank you”

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Posted 10 months ago

“Perfect products delivered quickly.”

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Posted 10 months ago

“Ordered a crimper on Thursday for Saturday delivery, needed it for a Sunday-tuesday install. It didn't arrive, rang up Sunday morning, they could see the order but had no clue what happend. They said it'll probably arrive Monday but to ring back on Monday morning. This halted a very time sensitive job. Rang up Monday, staff very apologetic, they said their not sure what went on, and are sending it out for a pre 10am delivery Tuesday, I waited In for it. It didn't arrive on Tuesday either.... Arrived Wednesday instead. Staff were very apologetic and professional on the phone, nothing against them, but this will be the first and last order with BES. Not that it makes much of a difference but the press tool sent was a different make than the one I ordered on the website to. Zupper rather than alpha press but they seem pretty similar.”

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Posted 10 months ago

Hi Ashley Thursfield, we are very sorry to hear that our courier has let us both down on this occasion (thankfully a rare occurrence) and we can only apologise profusely. Note: we have regular meetings with our couriers and delivery metrics/performance are always reviewed, so we thank you for highlighting your experience. On a more positive note we do hope you enjoy using your press-fit tool. It is an excellent product. We note that you ordered a Z-Press (Zupper) part number 25348 and an extra jaw 26951 – Alpha Press 35mm M profile jaw (these fit the Z-Press machines as well as the Alpha-Press) -so we actually delivered exactly as per the order you placed. Apologies once again re. your delayed delivery. BES

Posted 10 months ago

BES.co.uk is rated 4.7 based on 8,233 reviews