BES.co.uk Reviews

4.7 Rating 6,366 Reviews
94 %
of reviewers recommend BES.co.uk
4.7
Based on 6,366 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

Tell us how BES.co.uk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Great website,great service super fast delivery
Helpful Report
Posted 1 week ago
First class ..
Helpful Report
Posted 1 week ago
I’ve been buying goods from BES for nearly 30 years. I’m now in the process of winding down my business in readiness to retiring. I can honestly say that BES has been one of the best suppliers I’ve ever felt with. They often have the parts that are hard to find locally, and the prices of the goods are always competitive ( and often we’ll below local prices) . For example I went to a local very well known supplier for some 28mm end feed fittings. The supplier was no where near on price. I could buy from BES cheaper than the supplier could buy the fittings in at. ( I might have missed an opportunity there) In ending this post Yes I would recommend BES 100 present There prices are very good and delivery excellent, and customer service next to none. Why aren’t all businesses as good as BES?
Helpful Report
Posted 2 weeks ago
Very helpful and speedy response.
Helpful Report
Posted 3 weeks ago
Ordered my fittings on a Saturday night and was delivered lunchtime Monday. Cant ask for better than that. Well done BES
Helpful Report
Posted 4 weeks ago
First time using this company and pleasantly surprised how efficient they are. Ordered in the evening delivered the following day. The best customer service, had an issue with my problem which was not their fault at all and resolved the matter in minutes and proceeded with a replacement Excellent and wouldn’t hesitate to recommend.
Helpful Report
Posted 1 month ago
They did what it says on the tin, great, will used again
Helpful Report
Posted 1 month ago
On Friday I ordered some ducting for my kitchen re fit. Unfortunately the outside cowl vent had the damper flap missing. After a quick phonecall, with sincere apologies given, all was sorted and another vent rolled up on Saturday. This is the best customer service I've ever experienced. You'll certainly be recommended by me. Many thanks.
Helpful Report
Posted 1 month ago
BES provide a fantastic service. Their website is perfectly laid out and easy to navigate. They’ve provided me quality products and the speed of delivery is phenomenal. Just about to place another order. Any sub 5 star reviews below I would put down to incompetence of the individuals. I recommend BES to my friends and colleagues.
Helpful Report
Posted 1 month ago
Trouble free ordering and prompt delivery, perfect.
Helpful Report
Posted 1 month ago
Great place great products
Helpful Report
Posted 2 months ago
Fastest delivery
Helpful Report
Posted 2 months ago
Brilliant range of items, good prices and excellent service.
Helpful Report
Posted 2 months ago
The order arrived undamaged and within minutes of the time predicted by the courier. The box was big enough to have contained a current BES catalogue which hopefully will arrive in due course.
Helpful Report
Posted 2 months ago
We often use bes and have never, touch wood, had any issues. Delivery is quick and ordering is simple. Today, I placed an order and forgot a couple of items, I phoned bes and spoke to a lovely, supportive lady called Tracy, who has very kindly added the items to my order. Thank you bes, will continue to use your site.
Helpful Report
Posted 2 months ago
Very fast service, exactly as ordered, and great price.
Helpful Report
Posted 2 months ago
Good reliable service and quick delivery
Helpful Report
Posted 2 months ago
First time using this company and pleasantly surprised how efficient they are. Ordered what I required in the afternoon and delivered the following day. Excellent and wouldn’t hesitate to recommend.
Helpful Report
Posted 2 months ago
First time using the company and very impressed.would recommended them to my colleagues
Helpful Report
Posted 2 months ago
Outstanding service and delivery - Ordered 2 x 10mm to 1/2" couplers on Saturday night and arrived Monday afternoon.
Helpful Report
Posted 2 months ago
BES.co.uk is rated 4.7 based on 6,366 reviews