BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.69

4.7 Rating 6,424 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,424 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products,competitive prices and fast despatch.”

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Posted 3 weeks ago

“Thanks to lilograce75 - @ gmail . com, I got my money back,”

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Posted 1 month ago

“Ordered my press gun was best price around. Had the option for next day delivery and I ordered it at 8pm cracking service.”

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Posted 2 months ago

“Always great service!”

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Posted 2 months ago

“Kelly, the Business Development Manager, is always a helpful and friendly point of contact at BES. Great level of service, always quick to respond to calls and emails. Kelly consistently helps to resolve any queries and always ensures are orders are prompt and received without any issues! And I genuinely look forward to speaking to Kelly when I need to place an order. Stock levels always good and next day delivery is a big help, a very competent and efficient supplier who we would recommend highly.”

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Posted 3 months ago

“Excellent company always deliver and always go beyond expectations. Anything you need for the plumbing heating & gas industry this company has it. Thank you from 7 Days Gas& property services”

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Posted 3 months ago

“Works as designed and solved my line scale issues i was having, easily installed.”

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Posted 3 months ago

“Fast service with delivery updates from dispatch to receiving item. Thanks for fast turnaround”

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Posted 4 months ago

“Amazing I ordered a programmer, it turned up in the post next day. I live in the Scottish Highlands. Good price great service. Will definitely use again and reccomend.”

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Posted 5 months ago

“needed a thermocouple for my LPG heater. Wish I had come here first. Spent a lot of cash still ending up with incorrect item. BES supplied the correct item coupled with well packed product and first class delivery. A *** all round professional service Many thanks.”

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Posted 5 months ago

“Results 100%"every single last order. Saves and recommend to all mates in the trade. Always a first stop for all plumbing and heating tasks consumables equipment and most of all information. All great support.”

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Posted 6 months ago

“A star service”

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Posted 6 months ago

“Excellent customer service 👏.”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Fantastic Customer Service - particularly from someone called Dave.”

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Posted 9 months ago

“This is a fantastic company to deal with...First Class customer service...You can actually phone up and speak to someone about any issues...I dealt with SHAHEEN...She was absolutely amazing and quickly dealt my queery..Thankyou very much Shaheen.....I highly recommend.”

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Posted 10 months ago

“The only place to go, fantastic choice and excellent delivery service , can’t be beat!”

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Posted 10 months ago

“BES are hard to beat. If you're up against it, you can order till late and still get deliveries the following morning - to site if necessary. Their prices are excellent, as is their product range - which includes both branded and non-branded products. We'll always try BES first for urgent and non-urgent plumbing supplies, and the very few problems we've had over many years have been sorted within minutes of making contact. I recommend BES to colleagues and clients all the time.”

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Posted 11 months ago

“Ordered a meter door yesterday,arrived today.Very fast delivery,item exactly as described,fitted perfectly. Thank you ,will buy again”

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Posted 11 months ago

“Royal Mail let us down, I was going to have to cancel a job because I was waiting for the fitting from BES. I called them 2 days before the job date, they dispatched a replacement immediately via DPD at no extra charge, it arrived within 24 hrs and the job could go ahead. Why would I go anywhere else with such great service?”

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Posted 1 year ago

BES.co.uk is rated 4.7 based on 6,424 reviews