BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,701 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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BES.co.uk 5 star review on 5th November 2025

Amanda Gravil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on line, very quick delivery, reasonably priced.”

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Posted 1 day ago

“Excellent service and quick delivery”

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Posted 1 day ago

“Arrived promptly and the fittings worked a treat.”

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Posted 2 days ago

“Items dispatched promptly and as described i will use BES in the future.”

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Posted 2 days ago

“Great service & here next day makes it stress free when waiting on parts .. brilliant”

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Posted 2 days ago

“Service was very good. Received materials on time. Will recommend BES”

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Posted 2 days ago

“Quick next day delivery. Good price. Reliable and well packaged.”

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Posted 2 days ago

“Item was easy to find on the website, in stock and delivered the next day all at a sensible price - excellent service.”

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Posted 2 days ago

“Great Service, As always BES supply qulaity products at the best prices, fast delivery service and well packaged to protect the iotems.”

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Posted 2 days ago

“I ordered a room thermostat. It was delivered the next day. Wow. The thermostat was exactly what I ordered. Perfect. The price was also very competitive, with free delivery as it cost more than £50. I highly recommend ordering from BES”

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Posted 2 days ago

“Item was incorrectly delivered by DPD (to a completely wrong address 2 miles from my house!) but I called BES and they were so helpful and offered a refund or replacement item. Very good customer service from them. (Shame about DPD) but BES couldn’t have been more helpful.”

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Posted 2 days ago

“Never disappointed me!! Excellent service”

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Posted 3 days ago

“Great company to deal with. I have done for many years now and never had an issue. Good quality products and punctual delivery. Very rarely is a particular item out of stock. Recommended.”

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Posted 3 days ago

“You did what it said on the tin Well done”

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Posted 3 days ago

“Good products, good price, delivery on time”

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Posted 3 days ago

“Item ordered arrived damaged but was resolved overnight with replacement and collection. Well managed customer service”

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Posted 3 days ago

“Never have any concerns about ordering from BES. They are always competative and goods are delivered as promised.”

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Posted 3 days ago

“Good products and fast delivery”

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Posted 3 days ago

“Placed order on Monday morning, order arrived on Wednesday morning by DPD.I live in N.Ireland so excellent service all round.”

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Posted 3 days ago

“Haven't actually used this one yet job hasn't started. But have used these controllers several times and never had any problems, good price too.”

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Posted 3 days ago

BES.co.uk is rated 4.7 based on 6,701 reviews