BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,062 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and reliable service. On line ordering was easy.”

Helpful Report

Posted 1 week ago

“The products and online support were excellent. However the DPD delivery were not good said we weren't, which we were. Then when delivered he dropped it at the bottom of the drive a long way from the house. This has happened twice and we have had no explanation from our feedback. So suggest changing courier.”

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Posted 1 week ago

“The Domus EasiPipe Insulation was good and did the job although I felt it was a little expensive for what it was. It was also perhaps overly packaged but maybe that overcomes possible transport damage. I guess overall I paid for the efficient and fast service - so maybe fairly happy with the outcome.”

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Posted 2 weeks ago

“Ordered and played for this item which said in website that I could collect the next day but after payment was completed was then advised that the item was out of stock with no idea of when it would return into stock so had to go through the process of cancellation of the unit for a refund which in fairness was sorted quit quickly but would have been easier if I hadn’t been able to complete as was not in stock”

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Posted 3 weeks ago

“They had exactly what I needed. Delivery was good. No issues no fuss straight forward service.”

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Posted 3 weeks ago

“Overall really good Not the cheapest but efficient ordering and comes next day”

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Posted 3 weeks ago

“From ordering to receiving was very good and your webpage is very good”

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Posted 1 month ago

“Wide range of stock, Good prices and quick delivery.”

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Posted 1 month ago

“No problems at all with BES. I have problem with DPD the carrier that you use. I emailed you about this”

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Posted 2 months ago

“Arrived but was packed upside down. May I put forward that top or bottom is marked on the box”

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Posted 2 months ago

“Always a great service great customer service, only let down by dpd being so hit and miss”

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Posted 2 months ago

“First class service but no incentives to be loyal to you.”

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Posted 2 months ago

“STRAIGHT FORWARD AND SPOT ON DELIVERY”

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Posted 2 months ago

“The Part arrvied promptly (Vantage WC Side Inlet + Geo Button) but there was something loose in the box. It turned out to be a samll broken lug that should holding the Siphon assemply in place. The returns people were great and a replacement unit shipped next day - excellent service. The downside is that this lug breaking off in transit is a known issue and the unit supplier Dudley had been informed by BES. I feel BES should have open the box before shipment and removed the siphon and packed seprerarely. My plumber tells me he will need to charge me for the extra visit. So I am out of pocket due to a known issue!!”

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Posted 2 months ago

“quick delivery - thank you”

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Posted 3 months ago

“SuperSmashingGreat👍. Juz wot it says on the packet”

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Posted 3 months ago

“Easy to order first time I've had to wait to collect. Collected order from depo a bit chaotic, needs more staff on counter”

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Posted 3 months ago

“Very pleased with my meter cover. If there is a downside, then maybe I would ask for a stronger spring on the catch mechanism, otherwise great.”

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Posted 3 months ago

“These are ideal , only issue is the hoses have a manufacturer date of 2025 , same with all the pig tails I am buying I have also tried emailing twice to discuss better terms but no one gets back to me ,”

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Posted 3 months ago

“Fast sending from bes - not so fast with dhi”

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Posted 3 months ago

BES.co.uk is rated 4.7 based on 8,062 reviews