BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,350 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good item price, but it hd a different size outlet which caused me a problem as I could not fit it straight away when it was ( eventually ) delivered. It had a smaller connection than the original one, which meant added time without out toilet until I got a 1 1/2" discharge pipe !! Delivery was a day later than given, due to a "problem" of the courier ( nothing to do with BES ) but was nothing to do with BES whiose comms were excellent. Had paid for "next dy delivery" which did not happen - would have been as well just waiting for the fre delivery service. BES OK - but their courier - not so good !”

Helpful Report

Posted 2 days ago

“Happy with new sink, 8 retaining links for sink installation and only 6 supplied in sealed bag is this correct, sink delivered on Monday 20th I'm sure requested previous Friday when ordered online but I'm sure you will have that information, when checking delivery date on confirmation noticed stated 25th September and then I phoned yourselves.”

Helpful Report

Posted 1 week ago

“Good quality products. Punctual service. It would be 5 stars but they use DPD who prefer to drop my parcels anywhere but my home address. Consequently I have to get parcels delivered to a post office which incurrs a four mile round trip for me.”

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Posted 2 weeks ago

“Great products but the postage cost's are stupid prices.”

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Posted 2 weeks ago

“I would say the courier DX really let you down but Jenifer on the customer service desk really went above and beyond, going forward I’d recommend Evri”

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Posted 2 weeks ago

“Very good service and quick delivery”

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Posted 3 weeks ago

“On the phone everyone was excellent and helpful. The product has yet to be delivered due to "wrong address" which is the same address where they made a delivery very recently.”

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Posted 1 month ago

“Brilliant customer service. I think though, they need to be clearer that before 12pm next day delivery is an ambition and not a guarantee, Sadly the excellent service BES provide was let down by DX Delivery who failed to put my order on their lorry and only realised when I chased.”

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Posted 1 month ago

“Items turned up promptly ans were exactly as ordered. Only issue was the courier who left the items outside one of our shutters rather than getting someone to sign for it. Luckily it didn't rain and nothing was damaged.”

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Posted 1 month ago

“Prompt delivery every correct. No issues.”

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Posted 1 month ago

“Very good product and very good service and will be purchasing more of the same product from this company as needed”

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Posted 1 month ago

“The items were shipped promptly, unfortunately 1 of the packages went missing in the shipping process. Thanks to Megan in customer services this was sorted quickly and resolved! Fantastic customer services!”

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Posted 1 month ago

“Excellent service along with prices that are just as good received a Catalogue the other day which is the best thing ever now I can browse through and get exactly what I need Keep on doing what you guys do 👍🏿👍🏿👍🏿”

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Posted 1 month ago

“These are great flexible pipes. I have a couple connected to my 0ppm water filter and car pressure washer. The only slight improvement would be a straight or rotating coupling at the angled end of the pipe.”

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Posted 2 months ago

“Very quick and reliable service. On line ordering was easy.”

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Posted 2 months ago

“The products and online support were excellent. However the DPD delivery were not good said we weren't, which we were. Then when delivered he dropped it at the bottom of the drive a long way from the house. This has happened twice and we have had no explanation from our feedback. So suggest changing courier.”

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Posted 2 months ago

“The Domus EasiPipe Insulation was good and did the job although I felt it was a little expensive for what it was. It was also perhaps overly packaged but maybe that overcomes possible transport damage. I guess overall I paid for the efficient and fast service - so maybe fairly happy with the outcome.”

Helpful Report

Posted 2 months ago

“Ordered and played for this item which said in website that I could collect the next day but after payment was completed was then advised that the item was out of stock with no idea of when it would return into stock so had to go through the process of cancellation of the unit for a refund which in fairness was sorted quit quickly but would have been easier if I hadn’t been able to complete as was not in stock”

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Posted 2 months ago

“They had exactly what I needed. Delivery was good. No issues no fuss straight forward service.”

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Posted 3 months ago

“Overall really good Not the cheapest but efficient ordering and comes next day”

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Posted 3 months ago

BES.co.uk is rated 4.7 based on 8,350 reviews