BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,212 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,212 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All what l ordered was on time and to my satisfaction”

Helpful Report

Posted 2 days ago

“Good price and dispatched quickly but courier was disappointing in making no effort to find our location.”

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Posted 1 week ago

“The item purchased was fine and delivered on time”

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Posted 1 week ago

“Clear product catalogue and prompt efficient service. Good delivery using DPD easy to track parcel.”

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Posted 1 week ago

“Great company excellent next day service, product is first class Would like to have the ability to add to or amend an order, up to some sort of cut-off time”

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Posted 2 weeks ago

“requested a Friday delivery but goods were delivered on the Wednesday before, no one was in. Advised DPD to leave under the car port, they left it in on the doorstep in prime loccation for anyone to walk away. Other than that everything else was excellent.!”

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Posted 2 weeks ago

“Thank you pump seems to be working as it should and your vervice is very good”

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Posted 2 weeks ago

“I had an issue with the description of an item being different from the item sent. The 22mm Essex flanges you stock (item 17541) are NOT straight through/slip through (as your description says)...they are STOP flanges, a completely different item. Several days wasted as we had to return these and get the 'straight through' type direct from Essex Flanges. No problem returning the item though but I see this item is still misdescribed on the BES website.”

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Posted 2 weeks ago

Hi Jerry - Thank you for this feedback, I have forwarded the change onto the relevant departments so we can get this description changed on the website and in our catalogue. Kind Regards, BES Ltd

Posted 2 weeks ago

“Fast delivery”

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Posted 2 weeks ago

“Very quick processing order and delivery”

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Posted 3 weeks ago

“Always good service. Let down by the choice of courier though.”

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Posted 3 weeks ago

“Poor website. Catalogue great and most useful”

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Posted 3 weeks ago

“BES has a brillaint selection of products and quick delivery. The only reason i havent given a 5 star review is because their website is terrible and does what it wants the majoirty of the time.”

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Posted 3 weeks ago

“As described. Fitting was relatively easy. Boiler is working fine now. Would have given 5 star, but DPD was nearly 2 hours late.”

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Posted 4 weeks ago

“Very helpful when delivery by DPD didn't happen Arrived the next day thanks”

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Posted 4 weeks ago

“Simple process dealt with efficiently and product came in two days”

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Posted 4 weeks ago

“very good seller”

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Posted 4 weeks ago

“Decent products and reasonable prices. Delivery took over 5 days as there was a wee bit of snow...”

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Posted 4 weeks ago

“Its worth purchasing the meter all the part within the meter are excellent except the gas valve should have been a ECV instead”

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Posted 4 weeks ago

“Website is good and easy to use. No point emailing sales@bes.co.uk or quotes@bes.co.uk as they haven't got a clue what they are doing!”

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Posted 4 weeks ago

BES.co.uk is rated 4.7 based on 7,212 reviews