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BES.co.uk Reviews

4.7 Rating 6,066 Reviews

93 %

of reviewers recommend BES.co.uk

Company Reviews

Product Reviews

4.7

Based on 6,066 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's beyond me how an expensive item item like a gas analyser was delivered to me in inadequate packaging which cause the analyser probe to penetrate, and stick out of, the manufacturer's box. The analyser itself was in it's own cardboard carton (like a display carton), within the big box, and this was also burst. Who knows if the brown tape on the Kane box was original or not. Who knows what the small piece of anti-static bubblewrap was for, as it was loose in the box and not protecting the analyser. It seems unusual that Kane would send out a product, to BES, in such poor packaging. Let's hope it works and continues to work because that's kinda important to me.”

Posted 1 day ago

Hi Alan, Thank you for your feedback. We are sorry the packaging was damaged in transit. Your feedback has been shared with our warehouse team. Rest assured your Kane analyser has a full guarantee and in the unlikely event there was a problem our customer services team would resolve it, to ensure that you were happy. Regards, BES

Posted 15 hours ago

“Had a specific pipe bung requirement to fix a leakage problem, which was speedily supplied and have to say well done. Can recommend this company for fast customer service and delivery.”

Posted 2 days ago

“Have used for many years always a consistent excellent service, quality products and fair pricing. Easy to order and fast delivery. I will use again they have never let me down - thank you.”

Posted 2 days ago

“Easy to use website, great prices and fast delivery. Highly recommended”

Posted 2 days ago

“Great service”

Posted 4 days ago

“Very good company to deal with. On the rare occasion something goes wrong BES immediately resolve the matter with either a refund or replacement of goods. Outstanding service”

Posted 6 days ago

“Twice now the items I've ordered have not been delivered next day. Only this time they were delivered to an amazon depot so would have to had been reordered causing further delay. I won't use BES again”

Posted 6 days ago

Hi, Thank you for your feedback. Please note we do not 'guarantee' next day delivery, however, we almost achieve this with a very high 'next day' success rate. We are sorry that your orders did not arrive 'next day' which is thankfully a rare occurence. Regards, BES

Posted 3 days ago

“Comprehensive catalogue. Easy to use Web site and speedy delivery”

Posted 1 week ago

“First time used, fantastic service and amazing products .”

Posted 1 week ago

“First time used BES, brilliant service and amazing products. Definitely using them again. Keep up the brilliant service 👍”

Posted 1 week ago

“Excellent speedy service!”

Posted 1 week ago

“Excellent service once again”

Posted 1 week ago

“Good prices, Great service and next day delivery, five star service as usual.”

Posted 1 week ago

“Made a single purchase. Web site was clear and quick, had the required item, attractive price, arrived quickly in perfect condition. Nothing to not like.”

Posted 1 week ago

“Excellent service with good prices”

Posted 2 weeks ago

“Good prompt service and good components.”

Posted 2 weeks ago

“Always my first reference for gas parts, very seldom let me down on anything”

Posted 2 weeks ago

“First class service, fair prices and fast delivery. Will definately shop again. many thanks.”

Posted 2 weeks ago

“Good prices and fast delivery”

Posted 2 weeks ago

“Great service, keep it up.”

Posted 2 weeks ago

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BES.co.uk is rated 4.72 based on 6,066 reviews