BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,065 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,065 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant store. Amazing range of products and excellent customer service that you can actually talk to.”

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Posted 10 hours ago

“Bought the kane 158 flue gas analyser, delivery was delayed, and within 48 hours of purchase the item was reduced by over £40 so I'm not a happy customer”

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Posted 10 hours ago

“freeze machine worked brilliantly”

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Posted 1 day ago

“Easy to navigate web-site. Ordering process straight forward. Products arrived next day on time.”

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Posted 1 day ago

“Good items , fast service , plenty of stock , easy fast delivery and well price . Exactly what is needed”

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Posted 1 day ago

“Great price and service. Next day delivery even when ordered at half past six in the evening. Cannot fault at all. Thanks BES.”

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Posted 1 day ago

“Exactly what I was after, very quick delivery service would definitely recommend”

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Posted 2 days ago

“very impressed with the service ordered on a thursday and arrived the next day to northern ireland”

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Posted 2 days ago

“Fast delivery”

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Posted 2 days ago

“The goods were to a very good standard and were delivered the next day following my order. This is a good business to deal with and I would recommend them.”

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Posted 2 days ago

“Very quick processing order and delivery”

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Posted 2 days ago

“excellant all round service rapide delivery . thank you”

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Posted 2 days ago

“What a great service, blisteringly quick delivery, superb packaging and excellent value for money, highly recommended”

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Posted 2 days ago

“Products great, delivery not”

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Posted 2 days ago

Thank you for your feedback. We are pleased that you state our products are great. However, you've said the opposite regarding your delivery, please could you elaborate so that we can further improve our customer service. Apologies. BES

Posted 2 days ago

“Outstanding service. Only site I could find what I was looking for. Good price. Very well packaged and sent in super fast time.”

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Posted 3 days ago

“Another quick and painless delivery from BES”

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Posted 3 days ago

“Quick delivery and good price”

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Posted 3 days ago

“Accepted my order and charged my account but the item was out of stock and not available. This was only discovered by myself when I had to phone up to query where my order was”

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Posted 3 days ago

Hi Julie Reid, apologies as this falls well short of our usual high levels of service (4.7/5 review overall rating) The relevant team members will be made aware of your feedback so that we can further improve our processes. Apologies once again. Regards, BES

Posted 3 days ago

“Super quick delivery, and completely hassle free. Pricing very competitive too. I woudl defintaley use BES again.”

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Posted 3 days ago

“It replaces toilet seat I already had. Exactly the same and fits original fittings. Excellent description online, good price and delivered quickly.”

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Posted 3 days ago

BES.co.uk is rated 4.7 based on 7,065 reviews