BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,580 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from BES.co.uk and even though it was a small order they processed and dispatched my order quickly. Great service”

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Posted 1 hour ago

“Its not always about the product. The customer service in dealing with a problem was exceptional. Although I made an error in my order the resolution was quick and effective. Thanks to the BES team.”

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Posted 3 hours ago

“Just the part that was required and delivered at a time that was good”

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Posted 8 hours ago

“Hello there, the valve and nipple arrived in good condition and do my job nicely. Thanks Mike.”

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Posted 8 hours ago

“Excellent customer service - pleasure to deal with”

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Posted 11 hours ago

“All good , excellent service,, thanks”

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Posted 12 hours ago

“Very good service as usual!”

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Posted 1 day ago

“Very good service as always”

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Posted 1 day ago

“Quick delivery and product as described.”

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Posted 1 day ago

“I ordered a gas box door from BES.co.uk It arrived very quickly and well packaged. I was precise when measuring and the door was an exact fit and a very straightforward replacement. Happy customer and I will use them again without hesitation. Many thanks”

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Posted 1 day ago

“Excellent communication from the BES team. Alpha press press gun, very sturdy. One set of jaws with different fittings to fit a range of M type pressing and and u type. Good value for the cost”

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Posted 1 day ago

“First time that use this seller.. I can say that everything was smooth. Quick delivery and quality parts. For sure I'll gonna use them again.”

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Posted 1 day ago

“Good choice of products, easy to navigate web site, catalogue is very useful and excellent delivery, definitely recommend”

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Posted 1 day ago

“Excellent service and a wide range of products.”

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Posted 1 day ago

“Very quick response, got the parts I needed the following morning!”

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Posted 1 day ago

“Always next day, great prices. Fantastic service”

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Posted 2 days ago

“Their technical department was extremely helpful in identifying the product I required.”

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Posted 2 days ago

“Easy to use website and ordering was a breeze. Delivered bang on time. Great service all round!”

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Posted 2 days ago

“Delivery was terrible, parts missing and the part that did arrive was damaged. Not blaming BES. Had to use the part that did arrive as the customer was sick of waiting”

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Posted 2 days ago

Hi David Raper, thank you for your feedback. We are really sorry about what happened. All our couriers are instructed to be very careful with their deliveries especially awkward shape/sized items but on occasions mishaps can happen. We do provide a returns service for items damaged in transit, however, it seems as you've explained you did not wish to delay your customer and used the part. Once again we can only apologise. BES Ltd.

Posted 2 days ago

“As described and delivered on time.”

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Posted 2 days ago

BES.co.uk is rated 4.7 based on 7,580 reviews