BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,700 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,700 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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BES.co.uk 5 star review on 5th November 2025

Amanda Gravil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy , order arroved within 24 hours.”

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Posted 3 hours ago

“Good price and best fast delivery without paying extra for it, what’s not to like?”

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Posted 3 hours ago

“Very happy with BES service, good price , fast delivery. Thanks”

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Posted 3 hours ago

“Great service”

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Posted 6 hours ago

“Excellent service. Ordered one day and received items next day by DX. Prices are very competitive and will use again when necessary. Highly recommended.”

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Posted 7 hours ago

“Arived when it should ,perfect”

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Posted 11 hours ago

“Fast delivery and as described, thank you”

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Posted 11 hours ago

“Good prices, great selection and fast delivery.”

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Posted 23 hours ago

“Straight forward, impressed . . . Very good price, I think they sent me a text to say it was delivered ? As I got the merchandise sent to the customer's address . . ..”

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Posted 1 day ago

“Very satisfied wouldn't hesitate to recommend you to friends and colleagues.”

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Posted 1 day ago

“Had what I wanted at a good price. Delivered next day.”

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Posted 1 day ago

“Delivered on time. The items were well packed and were as described. Good service.”

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Posted 1 day ago

“Sorting out my loft and needed cold water tank and expansion tank lids and insulation jackets. Being an older house (1970s) lids seemed hard to come by but BES had just what I needed. Ordering was easy and delivered next day as promised. Dropped one star as incorrect cold water tank jacket was supplied (circular ordered but rectangular supplied). Was able to adapt so not worth returning.”

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Posted 1 day ago

“Delivery came on time with the correct items. BES also happened to be the best price on the particular items I was buying. The fact they are using DPD to deliver the order is a big bonus because they always deliver at the correct given time 👍”

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Posted 1 day ago

“Excellent price for product purchased, spoke with helpline who were very informative, made online purchase and product delivered as promised very promptly and free of charge.”

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Posted 1 day ago

“Very fast delivery, excellent sevice.”

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Posted 1 day ago

“Fist class service as always”

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Posted 1 day ago

“Fast delivery. Good service.”

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Posted 1 day ago

“Excellent customer service, purchases are despatched quickly. Also, in my experience, if a part has an issue and needs to be returned, this is handled quickly and politely. Many thanks, will continue to purchase from BES”

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Posted 1 day ago

“Ordered on line, very quick delivery, reasonably priced.”

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Posted 1 day ago

BES.co.uk is rated 4.7 based on 6,700 reviews