BES.co.uk Reviews

4.7 Rating 6,032 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,032 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service arrived next day”

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Posted 2 days ago

“Very prompt service”

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Posted 2 days ago

“Great company to work with.”

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Posted 4 days ago

“Placed my order. next day delivery wasn’t. You missed an item off my delivery and still charged me for it. After you took this item off you then charged me for delivery as it went below the free delivery price. Not impressed.”

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Posted 5 days ago

Hi, thank you for your feedback. Please note we never guarantee 'next day' delivery. However, our deliveries consistently achieve 'next day' status. Also please note any items that might be out of stock are notified at the point of ordering (our stock holding is excellent) Please note that delivery is FREE for all orders over £50 (ex VAT) Regards, BES

Posted 3 days ago

“Excellent customer service including when mistakes happen. My order was delivered on time but unfortunately damaged. No fuss, no bother, immediate apology and refund. Well deserved praise all round.”

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Posted 1 week ago

“Excellent service including scheduled delivery on time.”

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Posted 1 week ago

“great service , ordered at 3pm , here by 10am following day, all correct as described....what else do you need?”

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Posted 1 week ago

“Placed my order on line, delivered next day excellent service. One part missing, phoned BES spoke and explained to a helpful lady who arranged a replacement part for next day delivery. Magic, thankyou”

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Posted 1 week ago

“Excellent service and can always get the materials and tools I need.”

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Posted 2 weeks ago

“always have items that i need in stock, delivery next day is brilliant i am unable to find fault with the company or products.brilliant service.”

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Posted 2 weeks ago

“Because I got what I wanted and was very prompt service”

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Posted 2 weeks ago

“great delivery etc , but your prices are not as cheap as expected , regards your competitors/ maybe stick to the sales and offers? , how do i get the promotion discounts ? delivery bob n which counts a lot , just wish i was not on nights ,,,,,,”

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Posted 2 weeks ago

Thank you for your review. We are glad that you think our delivery is great. We know we are very competitively priced with FREE delivery over £50. However, we take on board your comments. To help us further improve please could you provide some examples so that we can further compare & investigate as part of our continuous price checking. Regards, BES

Posted 2 weeks ago

“Really Impressed with the service. Easy to use website. quick delivery and a reasonable price. Will definitely use them again.”

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Posted 2 weeks ago

“Nice and easy to purchase , good quaintly and fast delivery”

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Posted 2 weeks ago

“Gas meter Union spanner Great spanner does all the job with one spanner, meter Union, ECV and Union adapters. The spanner is heavy duty and the price is reasonable for this spanner. You can feel it on your hand that this is not cheap tool. It made my job very easy and less tool in the tool box as one spanner does all the meter job. Received it in very quick time, affordable and quality. Thank you BES”

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Posted 2 weeks ago

“A great range of spare parts , saved myself having to call out a plumber. No fuss prompt delivery in fact the system came a day early. Defiantly worth looking at.”

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Posted 3 weeks ago

“very poor service, ordered on line and was given a delivery date 2 days later, on this day had no contact regarding delivery so called them,only to find out one item was out of stock and the other would be 14 days later and nothing like the confirmation delivery date on the email I received ,when I complained the guy on the end of the phone hung up on me so then had to call back to discuss the refund to then be told 10 days plus for this...joke service on this occasion”

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Posted 3 weeks ago

Hi, thank you for providing feedback. We are very sorry your macerator was out of stock. Also please note that when you ordered the 'Doc M' (a direct delivery due to its size) our website would clearly state that delivery for this item can take up to 14 days. Rest assured your refund will be actioned. We are sorry for any inconvenience. Regards, BES

Posted 3 weeks ago

“Excellent service and very rapid delivery”

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Posted 3 weeks ago

“Fantastic service ots not the first time I have used them.”

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Posted 3 weeks ago

“ordered 6pm delivered 11 am next day reasonable prices terrific range of products”

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Posted 3 weeks ago

BES.co.uk is rated 4.72 based on 6,032 reviews