BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.70

4.7 Rating 6,795 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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BES.co.uk 5 star review on 17th November 2025

Alan Porter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not someone who writes reviews, but I just had to this time because my experience with BES was so good that I could not resist. I was looking for a part that was very hard to find and I I found it in an instant on the BES website. It was really easy to complete payment and they got the parts to me about 25 minutes before my delivery slot!!! This is now my go-to company for all plumbing supplies. Best of all is that it's parts I used to repair my truck, because motor spares companies couldn't get me the parts I needed. Well done BES. I ordered four of these parts and they sent me 5! I love these guys.”

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Posted 43 minutes ago

“Great service professionals staff highly recommend”

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Posted 2 hours ago

“Amazing product completely changed my plumbing work!”

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Posted 4 hours ago

“Found what I needed with ease and had it delivered in record time. Product received was quality and would definitely buy again if needed”

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Posted 4 hours ago

“Next day delivery got my central heating working again quickly.”

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Posted 5 hours ago

“Good communication and stock levels, enabling us to receive our delivery next day. Very happy, thank you”

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Posted 9 hours ago

“Good product unfortunately could not live up to its next day delivery promise to Oban.”

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Posted 9 hours ago

Hi Nick Proudman, thank you for your feedback. Please note as per our website and catalogue our delivery service is 2-3 days for Scottish islands and surrounding areas. Also please note we do not guarantee 'next day' but our delivery stats are currently 94% next day fulfilment for the majority of UK mainland (exceptions as per our web) We were very pleased that you rated your purchased product positively. Regards, BES

Posted 8 hours ago

“Quick delivery and excellant communication, thank you”

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Posted 10 hours ago

“Excellent service…thank you.”

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Posted 11 hours ago

“Ordered on the day came the day after quick deliveries”

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Posted 12 hours ago

“Perfect, very good price and next-day delivery. Thanks”

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Posted 23 hours ago

“good price and very fast dispatch and delivery. perfect !”

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Posted 1 day ago

“Excellent in sorting out a wrong delivery by the currier.”

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Posted 1 day ago

“ARRIVED ON TIME.”

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Posted 1 day ago

“Excellent service and delivery I have used BES for work and home for years”

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Posted 1 day ago

“easy to deal with delivery very quick.”

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Posted 1 day ago

“Taps were delivered on time and were exactly as described.They look really good,were easy to fit and work well.”

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Posted 1 day ago

“Very reasonable price, outstanding delivery, will use BES in future.”

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Posted 1 day ago

“The product I needed, at a very competitive price, delivered quickly. Easy to use website,”

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Posted 2 days ago

“Very happy with the way my lost parcel was delt with by the ustomer service team .Thanks”

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Posted 2 days ago

BES.co.uk is rated 4.7 based on 6,795 reviews