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BES.co.uk Reviews

4.74 Rating 1,967 Reviews
94% of reviewers recommend BES.co.uk
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Read BES.co.uk Reviews
85.66%
1685 Reviews
8.29%
163 Reviews
2.24%
44 Reviews
1.93%
38 Reviews
1.88%
37 Reviews
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
Greater than 92%
on-time delivery
98%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in

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Anonymous
Verified Buyer
"Good quality items and excellent price."
Helpful Report
Posted 10 hours ago
Visit Website
Verified Customer
Verified Buyer
"I have had a account for over 20 years and been very happy with your service thank you"
Helpful Report
Posted 11 hours ago
Patrick Morahan
Verified Buyer
"BES are great, delivery to address is no good, had to meet driver 8 miles away to get my parcel,"
Helpful Report
Posted 19 hours ago
Graham Bright
Verified Buyer
"Brilliant service and quality products. Anything they think might be a problem for me and I get a phone call to sort it out/double check. Cannot recommend BES highly enough."
Helpful Report
Posted 1 day ago
Michael Chamberlain
Verified Buyer
"Just to say that the parcel of goods had an incomplete address on it, it missed the name of property, so some delay was incurred otherwise fully recommended!"
Helpful Report
Posted 1 day ago
Emanuil Mihaylov
Verified Buyer
"Very good, reliable and fast! Excellent customer service."
Helpful Report
Posted 1 day ago
Gary Jessop
Verified Buyer
"I installed this combi save for a customer. Easy to install just waiting for feedback from customer to see if the saving money."
Helpful Report
Posted 1 day ago
Verified Customer
Verified Buyer
"Super service."
Helpful Report
Posted 1 day ago
Alfred Mason
Verified Buyer
"you have a good product well made easy to fit .cant fault this product or the great postal service well rapped .will buy again"
Helpful Report
Posted 1 day ago
Matt Andersson
Verified Buyer
"I ordererd some pipe clips which locally to me are only available with a length of plastic pipe cover, the clips are so much better and neater than any other double clips i could find anywhere. They were delivered very quickly and the cost was low too. Will definately use again. Thankyou."
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
"Ordered late at night and was waiting for me the following morning. Great service."
Helpful Report
Posted 2 days ago
Jody Torres
Verified Buyer
"great service fast delivery"
Helpful Report
Posted 2 days ago
Wendy Collins
Verified Buyer
"Good online system and quick delivery"
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
"Super fast delivery, item just as discribed, and excellent quality."
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
"Very good thanks for the great help Regards Customer"
Helpful Report
Posted 3 days ago
Nigel Herring
Verified Buyer
"Excellent service. Exceptionally fast delivery. Just what you need when you are in the middle of a job and run out of supplies."
Helpful Report
Posted 3 days ago
Rob Brunt
Verified Buyer
"Delivery never arrived, using worst courier UPS why would I expect it to arrive??? Now still waiting for repayment payment taken in one second refund second week now Job delayed whilst parts sourced!!!!"
Helpful Report
Posted 3 days ago
Dear Mr Brunt, Thank you for your feedback. Apologies that your delivery did not arrive as intended. UPS are currently operating at a 99.5% next day delivery rate and so your delivery is one of the very few not to arrive.
A refund was issued as soon as the issue was reported.
Apologies once again.
Regards, BES
Posted 20 hours ago
Anonymous
Verified Buyer
"Excellent service, fast delivery, competitive price"
Helpful Report
Posted 3 days ago
Neil Taylor
Verified Buyer
"Goods arrived next day as promised and were exactly as ordered. Very pleased."
Helpful Report
Posted 3 days ago
Lion Projects Ltd
Verified Reviewer
"Great service, arrived in super quick time. Pity I ordered the wrong item! No problem at all. I rang to get it sorted and Julie was a gem and sorted out paperwork for a return. Would Recommend!!! SUPER customer service!"
1 Helpful Report
Posted 3 days ago
BES.co.uk is rated 4.74 based on 1,967 reviews
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