BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,210 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In a word: phenomenal. Sent the wrong item, one call later, speaking to a real person who apologised profusely, the correct item arrived the next day. All at prices that make you wonder why anyone else bothers! Well done.”

Helpful Report

Posted 4 months ago

“Quick delivery & good quality item 👍”

Helpful Report

Posted 4 months ago

“Brilliant sevice and arrive fast and got me out of a fix as the roof is being done and I needed a new cowel for the fas outlet, simple to order etc. etc thans chaps and chapesses.”

Helpful Report

Posted 4 months ago

“Super fast delivery professional from start to finish”

Helpful Report

Posted 4 months ago

“A good clear website with good product description for a broad product range and spot on next day delivery made finding connectors and fittings for a tecky project easy. Thank you BES.”

Helpful Report

Posted 4 months ago

“Won't be using again. Ordered pipe freezing kit with specific delivery for Saturday. DPD said they had missed me for delivery when I was in all day, they took a blank photo and never came anywhere near. Finally got in touch with depot who said they would deliver later that day. It didn't arrive. Order cancelled, purchased from somewhere who delivered when they said they would.”

Helpful Report

Posted 4 months ago

Hi Mr Gargett, Our sincere apologies that your parcel was not delivered as expected – we completely understand how frustrating this must have been. I can see that you’ve already been in touch with our customer service team and that a credit was issued on 7th April 2026. While issues with our courier are very uncommon, this is certainly not the level of service we aim to provide. We’ve raised this directly with our Sales Team Leader, who will be escalating the matter with DPD to help prevent this from happening again. Thank you for bringing this to our attention, and we truly appreciate your patience. Kind Regards, BES Ltd.

Posted 4 months ago

“Been using BES for years. Great service and excellent customer service”

Helpful Report

Posted 4 months ago

“Always prompt delivery and pleasant to deal with. Trevor.”

Helpful Report

Posted 4 months ago

“Material was not delivered and there is no further information, using DPD as a Transporter is a Hugo mistake, they don’t delivery, I want my money back”

Helpful Report

Posted 4 months ago

Hi Frederico - Our apologies for your item not being delivered by our courier. I have liaised with our customer services department who have issued a refund for your order. If you have any other issues please don't hesitate to get in touch via email at customerservices@bes.co.uk. Kind Regards, BES Ltd.

Posted 4 months ago

“Great, a quick a speedy service”

Helpful Report

Posted 4 months ago

“Fantastic service - I’m well impressed with your company I’ll be buying plenty more from you 👍👍”

Helpful Report

Posted 4 months ago

“Gas torches devered on time at a good price”

Helpful Report

Posted 4 months ago

“Five star service.....easy to order, fast delivery, regular updates of order delivery status, and high quality products. Well done everyone at BES!”

Helpful Report

Posted 4 months ago

“Great product and very fast delivery”

Helpful Report

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

“Yes product looks good not got round to doing the project yet hop it performs as good as it looks”

Helpful Report

Posted 4 months ago

“The delivery was as promised and went smoothly. The mattress is great I am really pleased”

Helpful Report

Posted 4 months ago

“Brilliant service, helped to quickly resolve an issue with the incorrect item being ordered by me.”

Helpful Report

Posted 4 months ago

“Bought a new Kane gas analyser, as my old one was 10 years old, it was going to cost £350 to have calibrated, BES was the best value for money and free postage £359.99 and a years calibration included…….a no brainier really, ordered and delivered the next day, brilliant service and would highly recommend BES to deal with *****”

BES.co.uk 5 star review on 8th April 2026

Helpful Report

Posted 4 months ago

“Great price and product arrived on time Thanks.”

Helpful Report

Posted 4 months ago

BES.co.uk is rated 4.7 based on 8,210 reviews