BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,287 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 4 months ago

“Sensible prices and very quick delivery”

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Posted 4 months ago

“Good service”

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Posted 4 months ago

“Ì ordered a circulator pump and found the best price. I selected next available delivery F.O.C and was delighted to receive the delivery the following day. Excellent!!”

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Posted 4 months ago

“always easy to order,always in stock and delivered when stated.”

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Posted 4 months ago

“Items order and dispatched very promptly. Great service for first order”

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Posted 4 months ago

“Great range of parts, open on Sunday. Good service!”

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Posted 4 months ago

“I have used BES on many occasions they have never let me down. However this is the first time I have had a delivery from DX as it was a larger item. They delivered it late afternoon and a day late which caused me all sorts of problems with my job and I had to work on Saturday to resolve the issue. Not BES's fault and their customer service dealing with this was great but DX let you down this time.”

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Posted 4 months ago

Hi John Kirkham, thank you for your feedback. We are sorry about the delay, it is very frustrating to hear especially as you say "...Not BES's fault" and "...I have used BES on many occasions they have never let me down" Rest assured your feedback will be relayed to DX when we have our next service level agreement meeting. It is of paramount importance that BES maintains it's overall high review score, 4.7/5. Regards, BES

Posted 4 months ago

“you need it you see it you order it you get it job done with BES”

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Posted 4 months ago

“Ordered online, best price easy to order and pay got it in couple of days. Brilliant. Graham Day. 25/10/25.”

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Posted 4 months ago

“Delivery was bad. Parcel left in full veiw of passers by. I twice identified where to leave it in a safe place. Very very disappointed”

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Posted 4 months ago

Hi Andrew Pollard, thank you for your feedback. We are sorry that the courier did not follow your instruction, it is very frustrating to read. Rest assured your feedback will be relayed to our courier when we have our next service level agreement meeting. It is of paramount importance that BES maintains it's overall high review score, 4.7/5. Regards, BES

Posted 4 months ago

“Always have what i need and always next day delivery even late at night i get next day. Great prices too”

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Posted 4 months ago

“Ordered radiator valves from BES and they delivered on the day as expected by DPD. Very happy with my experience and will use this company again.”

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Posted 4 months ago

“Ordered 12 chimney cowls on a Friday which were delivered next day at no additional cost. Very impressed with ease of ordering and exceptionally speedy delivery, particularly as delivery charges were included. Product arrived well packaged, is good quality and looks great fitted.”

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Posted 4 months ago

“A great range of products and a quick delivery service. I forgot to order re-enforcers for soft copper tube and they came very quickly without too high a post and packing charge”

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Posted 4 months ago

“Simple ordering, fast delivery. Excellent service.”

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Posted 4 months ago

“BES provided quality products and an excellent service.”

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Posted 4 months ago

“Good range. Easy ordering. Fast delivery. Would buy again.”

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Posted 4 months ago

“Always great service, good stock and swift delivery! Recommended, thanks Russell”

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Posted 4 months ago

“Very good all round, not so common item, ordered online, in stock, shipped straight away. Arrived following day, can't say better than that.”

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Posted 4 months ago

BES.co.uk is rated 4.7 based on 7,287 reviews