BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 6,889 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful information on website, always prompt delivery.”

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Posted 2 years ago

“BES are my go to for anything plumbing. Unfortunately on this occasion when I really needed a hard to find part the courier let me, BES and the person that needed the part down by delivering a Saturday delivery on the following Monday. Got the usual platitudes from the delivery company.”

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Posted 3 years ago

“The item wasn’t delivered on time it was two days late”

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Posted 3 years ago

Thank you for your feedback. We are very sorry that our courier delivered two days later than you expected. Thankfully this is very rare as we successfully deliver thousands of products 'next day' each week. Regards, BES

Posted 3 years ago

“From technical help, to stock availability, easy online ordering, and instant collection from Birmingham branch, BES made it so simple and easy that I will definitely use them before thinking of other suppliers...”

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Posted 3 years ago

“I ordered two simple items in early December - no indication when ordering that one was not in stock, paid for both, only one delivered, now after 3 phone calls I am told should be here 17th - could anymore be done I asked, no that's when its coming I was told then the lady said goodbye - " BES we've got it " !! Make your own mind up.”

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Posted 3 years ago

Sincere apologies Malcolm. Sadly one of your items was out of stock due to a supplier lead time delivery delay and the Christmas holiday period. Thankfully this is very unusual but of course inconveniences you. We are very sorry about this delay. We are awaiting an update from this particular supplier. Apologies. BES

Posted 3 years ago

“Brilliant BES,all you need with great Information what ever task to fill, can't fault anything,great service and delivery, very very reliable had what I Required and next day delivered,also great price.Ten out of Ten.”

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Posted 3 years ago

“I have been using BES Ltd for several years and have found their stock of items and pricing to be excellent.On very few occaisions when theire pricing has not been competative I choose elswhwere.”

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Posted 3 years ago

“Easy to use website and fast dispatch. Ups were slow in delivery and most definitely not a next day service.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Ordered and quick delivery, excellent”

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Posted 3 years ago

“Wow, great purchase. Quicker and cheaper than Amazon for my goods. Quality is good and easy to fit.”

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Posted 3 years ago

“easy to use website, fast delivery, cheaper price,would highly recommend.”

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Posted 3 years ago

“NEXT DAY DELIVERY GOOD PRICE HELPFUL CUSTOMER SERVICE SPOT ON WILL USE AGAIN”

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Posted 3 years ago

“NEXT DAY DELIVERY GOOD PRICE HELPFUL CUSTOMER SERVIVE SPOT ON WILL USE AGAIN”

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Posted 3 years ago

“Prompt accurate delivery, could ask for more”

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Posted 3 years ago

“First time ordering .Excellent first class service.”

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Posted 3 years ago

“Excellent hassle free”

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Posted 3 years ago

“After changing my address online, package still sent to the wrong address. Customer service would not help, advised I needed to repay for items. Will be taking future business elsewhere”

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Posted 3 years ago

Hi Daniel, Thank you for your feedback. We are really sorry about this. Our IT dept. are investigating and rest assured will be fixing any potential glitch. Apologies for any inconvenience. Regards, BES

Posted 3 years ago

“Prices from the catalogue is the price you pay. Plumbing Supplies eg City , Wolseley, get the goods and then the shock”

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Posted 3 years ago

“not next day delivery as stated”

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Posted 3 years ago

Thank you for your feedback. We successfully send out thousands of products each week, for next day delivery. We are very sorry that your order is one of the few that has been delayed by our courier. We apologise for the inconvenience. Regards, BES

Posted 3 years ago

BES.co.uk is rated 4.7 based on 6,889 reviews