BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,287 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual prompt service. Prompt delivery”

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Posted 4 months ago

“The items I received was off very good quality and promptly delivered I would definitely use BES in the future”

BES.co.uk 4 star review on 17th October 2025

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Posted 4 months ago

“so happy with good and clear service and very qiuck deleivery”

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Posted 4 months ago

“Good products Quick and easy to click and collect my order”

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Posted 4 months ago

“A good selection of products at reasonable prices, Thanks B.E.S”

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Posted 4 months ago

“Excellent products and service well packagde and labled”

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Posted 4 months ago

“Great site, easy to navigate, great prices, fast delivery, just great”

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Posted 4 months ago

“Fair prices. Always on time. Never let me down”

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Posted 4 months ago

“Easy ordering. Quick delivery. Fair price”

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Posted 4 months ago

“Excellent products First class delivery Competitive prices”

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Posted 4 months ago

“Very fast delivery good price for alpha press”

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Posted 4 months ago

“Prompt, good service”

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Posted 4 months ago

“Excellent range, very good service. Always.”

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Posted 4 months ago

“always great service, easy to use purchase system on the net.”

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Posted 4 months ago

“It was easy to order on line. my items arrived on time. I was very happy with the service I received. Would recommend BES.”

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Posted 4 months ago

“I purchased a printer for my flue gas analyser my order was cancelled due to not being in stock and no longer available.I never received any notification regarding this cancellation and had to follow up with an email to check the status of my order it was only then I found out that the order was cancelled. I was then informed I should receive a refund within 5 days of my email ( not the date of cancellation) and over a week later I still haven’t received any refund. I again emailed this morning and now after 5pm I still haven’t had a response. I understand things can go wrong but I am waiting for the refund so I can purchase elsewhere. Unfortunately I am not overly impressed.”

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Posted 4 months ago

Good afternoon, We deeply apologize for this mishap. It seems due to a technical difficulty we were unable to notify you of an item ordered which went onto a back order as we did not hold stock. A member of the team should of been in contact late last week to arrange this refund with you. Kind Regards, BES Ltd.

Posted 4 months ago

“Always good value and speedy delivery.”

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Posted 4 months ago

“Excellent service and excellent and very polite staff”

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Posted 4 months ago

“Ordered at 6pm. Arrived 10am next day. Not even Amazon can do that. Outstanding service!”

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Posted 4 months ago

“Excellent quality products at reasonable prices and the delivery service is brilliant. Great company to deal with. 👍”

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Posted 4 months ago

BES.co.uk is rated 4.7 based on 7,287 reviews