BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,895 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fourth time of using BES. Superb service each time. What more can I say. Thank you.”

Helpful Report

Posted 4 months ago

“Very impressed with service item delivered within less than 15 hours after ordering evening before. Well done BES”

Helpful Report

Posted 4 months ago

“Excellent service .Prompt delivery .Brilliant communication throughout .”

Helpful Report

Posted 4 months ago

“Very quick service from ordering to ipem being delivered”

Helpful Report

Posted 4 months ago

“Poor quality m press fittings. Several leaks on pressed gas fittings.”

Helpful Report

Posted 4 months ago

Good afternoon Neil, I am very sorry you recieved a faulty item. Please could you email customerservices@bes.co.uk with your order number if you haven't already and we can arrange sending out a replacement or refund for you. Kind Regards, BES Ltd

Posted 4 months ago

“I don’t buy much from BES but when I do or enquire about anything they are excellent in all ways. Greg.”

Helpful Report

Posted 4 months ago

“Good stock, good service, good products. What more can you want. Thanks & keep it up. 👍”

Helpful Report

Posted 4 months ago

“returns seem a bit slow to acknowledge receipt or is this carrier fault ? i'll give package another week ....?? cannot track parcel and ref nos not on lable where according to directions it should be.”

Helpful Report

Posted 4 months ago

Hi Mr Macphail - I apologize for the delay in your parcel getting to us. I can confirm we received your return on the 28th January, please allow 3-5 working days for your refund to appear back into your account. Kind Regards, BES Ltd

Posted 4 months ago

“ordering anything from BES is great. The website can be a little tricky to find things but the ordering speed, reliability and products are great.”

Helpful Report

Posted 4 months ago

“Excellent”

Helpful Report

Posted 4 months ago

“Overnight delivery is what we needed and what BES delivered; the price was the best I could see and the quality was great”

Helpful Report

Posted 4 months ago

“Great service as normal”

Helpful Report

Posted 4 months ago

“Asked for Monday delivery after ordering on a Thursday It arrived 6-15pm Friday. Excellent product replacement Thank you”

Helpful Report

Posted 4 months ago

“So Quick and as I ordered the wrong part , got a refund and ordered the correct part . Very good thanks.”

Helpful Report

Posted 4 months ago

“Part great. Courier failed to deliver, BES, Dave sorted efficiently and valve was delivered next day. Excellent resolution.”

Helpful Report

Posted 4 months ago

“Quick delivery and friendly service.”

Helpful Report

Posted 4 months ago

“Over the years in the plumbing / heating business, I have ordered a lot from BES, it’s true some stock is better priced than other, but in general good price, and always turns up very quickly 👍”

Helpful Report

Posted 4 months ago

“Arrived quickly and well packaged”

Helpful Report

Posted 4 months ago

“Ordered for next day delivery as I urgently needed it, 5 days later arrived. Item was left outside my property despite me being at home. When I did get the item the box had clearly been opened, the seal broken and someone’s writing on the installation guide ? It did say on the box to return if seal broken but as I say it was urgent - I would have returned otherwise - disappointed mainly with courier but also that box had been opened”

Helpful Report

Posted 4 months ago

Good morning David - Thank you for your feedback, our apologies for the delay in your parcel - in order for us to get this issue sorted for you as quickly as we can could you please email customerservices@bes.co.uk with your order number. We hope to get this resolved for you as soon as possible, Kind Regards, BES Ltd

Posted 4 months ago

“I found there website easy to use and has a fast delivery service.”

BES.co.uk 5 star review on 28th January 2026

Helpful Report

Posted 4 months ago

BES.co.uk is rated 4.7 based on 7,895 reviews