BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.70

4.7 Rating 6,772 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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BES.co.uk 5 star review on 17th November 2025

Alan Porter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a replacement meter box door from BES. It was a good price, and fitted easily.”

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Posted 1 month ago

“All goods arrive on time and in good order”

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Posted 1 month ago

“I ordered on free normal delivery about 7.30pm and it arrived at 7.30am the very next morning. There were also emails to inform me of my delivery time and being able to track my drivers exact position. That’s super impressive !!”

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Posted 1 month ago

“Awesome service as always. Thanks”

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Posted 1 month ago

“Always excellent customer service with Bes. Good quality items. Delivered on time.”

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Posted 1 month ago

“Great service with super fast delivery.”

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Posted 1 month ago

“I required a temperature control for a Worcester boiler , unfortunately the next day I received a Natural gas detector, I contacted your service department and after brief explanation I was transferred to another department and I received the correct part the next day . Wonderful service , the wrong part was uplifted by DPD . Regards Ian”

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Posted 1 month ago

“All items were of high quality, and this is combined with very efficient same-day dispatch and prompt delivery. Many thanks.”

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Posted 1 month ago

“Excellent service, delivery is allways on time too if not earlier than promised.”

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Posted 1 month ago

“Excellent choice of plumbing products. Website very easy to find required items and place order, best prices by far, delivered in less than 24hrs. Would highly recommend!”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Good stock availability and next day delivery. Also good price.”

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Posted 1 month ago

“Material was on time and everything was sent. The tracking system was spot on”

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Posted 1 month ago

“Ordered a replacement central heating pump which was delivered within 24 hours - quite amazing. So faultless for value, reliability and quality.”

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Posted 1 month ago

“Good price and delivered on time.”

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Posted 1 month ago

“Very efficient service and helpful staff. Prices were the best I could find and free next day delivery”

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Posted 1 month ago

“Excellent selection of products, superb customer service and favourable pricing!”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“First class service, great price, rapid delivery”

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Posted 1 month ago

“The fittings were of poor quality, the 10mm nuts were much smaller than they used to be, very flimsy.”

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Posted 1 month ago

Thank you for your feedback Ronald Heyhoe. Your comments will be passed on to our technical team for further investigation. However, please note that all product dimensions are always sourced (and checked) very carefully via our supply chain. Apologies. BES

Posted 1 month ago

BES.co.uk is rated 4.7 based on 6,772 reviews