BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 6,889 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was bad. Parcel left in full veiw of passers by. I twice identified where to leave it in a safe place. Very very disappointed”

Helpful Report

Posted 2 months ago

Hi Andrew Pollard, thank you for your feedback. We are sorry that the courier did not follow your instruction, it is very frustrating to read. Rest assured your feedback will be relayed to our courier when we have our next service level agreement meeting. It is of paramount importance that BES maintains it's overall high review score, 4.7/5. Regards, BES

Posted 2 months ago

“Always have what i need and always next day delivery even late at night i get next day. Great prices too”

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Posted 2 months ago

“Ordered radiator valves from BES and they delivered on the day as expected by DPD. Very happy with my experience and will use this company again.”

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Posted 2 months ago

“Ordered 12 chimney cowls on a Friday which were delivered next day at no additional cost. Very impressed with ease of ordering and exceptionally speedy delivery, particularly as delivery charges were included. Product arrived well packaged, is good quality and looks great fitted.”

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Posted 2 months ago

“A great range of products and a quick delivery service. I forgot to order re-enforcers for soft copper tube and they came very quickly without too high a post and packing charge”

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Posted 2 months ago

“Simple ordering, fast delivery. Excellent service.”

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Posted 2 months ago

“BES provided quality products and an excellent service.”

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Posted 2 months ago

“Good range. Easy ordering. Fast delivery. Would buy again.”

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Posted 2 months ago

“Always great service, good stock and swift delivery! Recommended, thanks Russell”

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Posted 2 months ago

“Very good all round, not so common item, ordered online, in stock, shipped straight away. Arrived following day, can't say better than that.”

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Posted 2 months ago

“Great service, fast delivery.”

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Posted 2 months ago

“I have to say that I was very impressed by the service from BES. My utility cupboard door fitted perfectly and took 3mins to install. I ordered it late afternoon and I received it the next day. I recommended BES to my neighbour.”

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Posted 2 months ago

“Dreadful customer service”

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Posted 2 months ago

Hi Bernard Cooke, please can you provide details so that we can follow up your 1star review. BES take customer service very seriously as we strive to further improve our overall high rating 4.7/5. Regards, BES

Posted 2 months ago

“Great website to navigate and very fast next day service. Thank you”

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Posted 2 months ago

“Great service and great quality ball float valves”

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Posted 2 months ago

“Always fantastic service, ordered 8pm parts on site 9Am”

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Posted 2 months ago

“Great range of products. Mostly good value. Brilliant delivery service, very fast.”

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Posted 2 months ago

“great service but had a problem with delivery DPD was a day late & left goods outside at another unit, had tp chase DPD to find out where my order had been delivered to”

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Posted 2 months ago

“Best service in the industry, no doubt.”

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Posted 2 months ago

“Great, just what I needed, quickly!”

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Posted 2 months ago

BES.co.uk is rated 4.7 based on 6,889 reviews