BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,210 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item came next dpd. They even told me what time to expect delivery. Fair postage and good price. Had it in and working the day after. Excellent service. A++”

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Posted 2 months ago

“Very good service, fast delivery and overall can't fault them”

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Posted 2 months ago

“As usual, good products at fair prices, well packed and delivered quickly. What more could you want.”

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Posted 2 months ago

“I can honestly say I didn't know about Bes until I found you on the internet searching for a pipe for my toilet and you were the only company that sold what I needed. The process o ordering was very easy and I picked the pipe up and fitted the next morning. The whole process was easy and straight forward and I'll us again now I know who Bes are”

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Posted 2 months ago

“All good as always”

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Posted 2 months ago

“Great experience a had with you guys really pleased with your service quick a have to give you star 🌟 thanks”

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Posted 2 months ago

“Excellent service and very good price for the anti down draft cowl”

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Posted 2 months ago

“Website easy to use/follow, my order was delivered fairly quickly. Very good service.”

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Posted 2 months ago

“Thousands spent with BES, yet deliveries are constantly, 1 day to 3 days late, depending on how soon they are chased.”

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Posted 2 months ago

Hi, thank you for your feedback. Please could you provide more details so that we can investigate your anonymous review "deliveries are constantly 1 day to 3 days late, depending on how soon they are chased" Your feedback does not match our overall courier service level metrics. In fact we successfully deliver thousands of orders 'next day' each week. BES take customer service very seriously which is why our reviews overall rating is consistently very high @ 4.6/5. Regards, BES

Posted 2 months ago

“Lots of adverts boasting next day delivery by 9pm but delivered a day late to Aberdeenshire.”

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Posted 2 months ago

Hi Mark Jones, thank you for your feedback. BES are based in Birmingham, West Midlands and so we state on our website that deliveries to the north of Scotland will take 2-3 days. However, we do successfully deliver thousands of orders 'next day' each week. We are pleased that your delivery to Aberdeenshire arrived safely in two days. Regards, BES Ltd

Posted 2 months ago

“Always correct, on time and good quality”

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Posted 2 months ago

“Great service, quick, efficient and most of all reasonably priced. I will be buying from yourselves again”

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Posted 2 months ago

“Great quality product. As described and arrived on time well packaged. Will use again for sure.”

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Posted 2 months ago

“will use again fast next day delivery +++++++++++++++”

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Posted 2 months ago

“Huge stock of parts etc, fast & efficient delivery and competitive prices”

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Posted 2 months ago

“Exactly as described. Ordered 2pm one day and had it by 2pm next day. Great service at an acceptible price. I would use again.”

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Posted 2 months ago

“BES are my go-to for plumbing. They have an extensive range of products, competitive pricing and fast delivery.”

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Posted 2 months ago

“Items never delivered?”

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Posted 2 months ago

Hi Krzysztof Bielski, we are very sorry about this. Our courier has let us down on this occasion (very unusual). However, a full refund has been issued. Also after you spoke to a colleague we have resent your order and this was dispatched yesterday. Sincere apologies. BES Ltd

Posted 2 months ago

“I had a problem with leaking radiator tails supplied with the radiator and wanted a better fitting, BES had in stock what I thought would work (which it did) and I could collect within 30mins. The colleague on the collection counter was very cheerful and friendly making the whole experience very satisfactory.”

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Posted 2 months ago

“Good stuff”

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Posted 2 months ago

BES.co.uk is rated 4.7 based on 8,210 reviews