BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,630 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promt and competitively priced what more would anyone need. Thank you”

Helpful Report

Posted 1 month ago

“BES Sales team recovered the whole experience. A poor start as the did not arrive on time, was rescheduled and never arrived. To be fair BES only fault was to use DPD. DPD failed them spectacularly. However, Tracy and Jenny stepped up to the mark. They responded almost instantly and made a RTS a dream. Done with ease and painlessly. Based on their handling of me ( me being annoyed, hassled and stressed) I will most definitely work with BES in the future. 5 star every day”

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Posted 1 month ago

“Just what I needed when replacing cast iron soil pipe for plastic. Brought the pipe out to match the old cast iron distance. Also very fast postage”

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Posted 1 month ago

“Fantastic easy to use website and very quick delivery service. Will definetly be using again.”

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Posted 1 month ago

“profesional fittings , fast delivery”

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Posted 1 month ago

“Good quality item, delivered within 24 hours so great service.”

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Posted 1 month ago

“This Gas box fits perfectly. We couldn’t find it anywhere else, so was really pleased to find one that fits. Delivered the day after I purchased it. Great experience, Thank you 🙏”

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Posted 1 month ago

“I ordered I standard 50litre round water tank lid in the mid afternoon, it was delivered via overnight service and I had it in my hand before I left for work at 8am the following morning, and it was free delivery. Only used them once, but wouldn’t hesitate to again.”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“Item arrived on time but all four jackets were split or cut right across the bottom ( photo of a jacket attached) so had to seal them with tape before fixing to hot water cylinder.”

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Posted 1 month ago

Thank you. Apologies about this. However, please note that we do operate a returns policy www.bes.co.uk/returns/ Regards, BES

Posted 1 month ago

“Great speedy service”

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Posted 1 month ago

“The item came the following day. Excellent.”

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Posted 1 month ago

“Excellent as always”

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Posted 1 month ago

“Product was as described. The service was excellent.”

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Posted 1 month ago

“good item price, but it hd a different size outlet which caused me a problem as I could not fit it straight away when it was ( eventually ) delivered. It had a smaller connection than the original one, which meant added time without out toilet until I got a 1 1/2" discharge pipe !! Delivery was a day later than given, due to a "problem" of the courier ( nothing to do with BES ) but was nothing to do with BES whiose comms were excellent. Had paid for "next dy delivery" which did not happen - would have been as well just waiting for the fre delivery service. BES OK - but their courier - not so good !”

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Posted 1 month ago

“Amazing service, delivered within hours! Many thanks.”

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Posted 1 month ago

“Quick service some of the photos on website could be more detailed”

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Posted 1 month ago

“Just what I needed”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“I purchased something that was not quite what I needed and then made the call to BES to explain and create a return I was told that there's no need to send the 2 fittings back and received a refund in around 10 minutes! Absolutely seamless and without question. If only all suppliers were as smooth as BES! I will definately use them again.”

Helpful Report

Posted 1 month ago

BES.co.uk is rated 4.7 based on 8,630 reviews