BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,257 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple process dealt with efficiently and product came in two days”

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Posted 1 month ago

“very good seller”

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Posted 1 month ago

“Very quick delivery and good product at a good e.”

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Posted 1 month ago

“Average, overpriced and making a living off everyone else.”

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Posted 1 month ago

Thank you for your feedback. As we take all feedback seriously please could you provide more detail so we can take your review fully on board. Regards, BES

Posted 1 month ago

“Easy to buy , products as specified, arrived promptly”

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Posted 1 month ago

“Had everything I needed and was processed fast and delivered on time. fantastic service”

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Posted 1 month ago

“Very efficient, excellent service and delivery.”

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Posted 1 month ago

“Spot on, just what we needed and the bonus of a great delivery driver, on time, helpful - all good.”

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Posted 1 month ago

“Very quick delivery, as promised. Excellent service 👏”

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Posted 1 month ago

“Could not fault the product or the efficiency of getting my parcel on time 👍”

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Posted 1 month ago

“Decent products and reasonable prices. Delivery took over 5 days as there was a wee bit of snow...”

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Posted 1 month ago

“Great price, came within 48hours, got this product as a backup and safely delivered”

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Posted 1 month ago

“I never received the product. It got send back to the depot . Please return the money into the account”

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Posted 1 month ago

Hi Jordan Evans, sincere apologies. Thank you for bringing this to our attention. A full refund is being issued today (15th), given the courier has let us both down. This is very rare and we are very sorry that it happened to you. Please allow time for your bank to process the refund. Apologies once again as your experience falls short of our normally excellent service. BES

Posted 1 month ago

“Great service thank you. A good product, reasonably priced and it arrived very promptly and well packaged to avoid damage. Would definitely recommend. As all went so well, we didn't need to contact the company so can't comment or rate the categories below.”

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Posted 1 month ago

“First time using them defo not the last. Order in delivered rapid cant ask for anymore than that. Excellent”

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Posted 1 month ago

“Best quality and value 👌”

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Posted 1 month ago

“I ordered this a subsequently realised it was the wrong product to retrofit insulation to a previously installed condenser pipe. Excellent customer service from BES who arranged collection and full refund of my purchase. Really impressed, and will certainly use this company again. Thank you BES”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“Excellent company to deal with. Ordering and delivery was simple and quick. Product ( a gas leak detector) arrived next day. First class service.”

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Posted 1 month ago

“wrong size valve sent .i did not check size drove all the way to the centre of London to fit it to find it was the wrong size”

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Posted 1 month ago

Hi Dave Heaffey, thank you for your feedback. We are really sorry about this, thankfully a 'misspick' is a very rare occurrence. Please contact our customer services team who will replace the item. Apologies once again. Regards, BES

Posted 1 month ago

BES.co.uk is rated 4.7 based on 7,257 reviews