BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,257 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful advice on top of good service. Happy to recommend”

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Posted 1 month ago

“I've used this company for thirty years, don't know any plumber or engineer who doesn't praise”

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Posted 1 month ago

“All good quality fittings. Delivered as required. Happy customer with a new gas grate for Christmas.”

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Posted 1 month ago

“Really happy with product good value for money will be using again”

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Posted 1 month ago

“Fantastic Service. They had what I needed and the next day delivery when I ordered quite late was a life saver.”

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Posted 1 month ago

“Always deliver on time. Great products and great prices but service second to none.”

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Posted 1 month ago

“nice prices and stock availability, cannot fault them”

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Posted 1 month ago

“I have found sourcing brass pipe fittings from BES very easy, the products are good quality prices are fair plus they have an extensive range . What has been very helpful is to be able to phone them and ask for technical information and advice, all ways seem ready to help.”

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Posted 1 month ago

“Great company to deal with and excellent quality service and quality products. Delivery is brilliant.”

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Posted 1 month ago

“Great service and excellent product..I wish as a company we could use them more but they are just too expensive.”

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Posted 1 month ago

“1st class sevice, 2nd to none.”

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Posted 1 month ago

“Great service, that’s all I expect.”

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Posted 1 month ago

“As described. Fitting was relatively easy. Boiler is working fine now. Would have given 5 star, but DPD was nearly 2 hours late.”

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Posted 1 month ago

“Simple to order,received promptly and a quality product”

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Posted 1 month ago

“Fantastic choice of gas and water fittings always get me out of trouble with fast delivery and sensible prices”

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Posted 1 month ago

“Great service, top company”

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Posted 1 month ago

“Very helpful when delivery by DPD didn't happen Arrived the next day thanks”

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Posted 1 month ago

“Great service. At my door the next day.”

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Posted 1 month ago

“First time customer, order came through within 2 days, no fuss great service”

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Posted 1 month ago

“Very poor service I ordered an item to delivery company could not find it so they dropped it off at a very inconvenient drop-off point I complained to be us and they have done absolutely nothing about it.”

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Posted 1 month ago

Hi Andrew Rowson, thank you for your feedback. We are sorry that the courier was unable to deliver to your preferred address. Alot of our customer like the DPD pickup/drop-off facility for the convenience, if nobody is at home to take delivery. However, we are sorry that on this occasion the drop-off was inconvenient for your locality. Apologies. BES

Posted 1 month ago

BES.co.uk is rated 4.7 based on 7,257 reviews