BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,883 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returns process work fantastic”

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Posted 2 months ago

“Excellent service ,ordered on a bank ho liday Monday and it was with me the next day”

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Posted 2 months ago

“Absolutely delighted with this firm. Order one day get it either next day or day after. Definitely deserves a 5 star”

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Posted 2 months ago

“Rapid response and delivery at a good price!”

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Posted 2 months ago

“Service excellent Product exactly as require”

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Posted 2 months ago

“I ordered 3mtr length of Talon trunking for my 10mm pipe work and 6 x 10mm Talon clips to hold trunking, very fairly priced, the courier however spoilt the transaction by delivering the above 1 day late with the package torn in half the trunking twisted and the clips missing . I contacted BES. to complain they were really professional and replaced the items missing immediately with a different courier the following day at no extra cost which probably cost more to send than the missing items. I certainly recommend BES to all, a really professional company to deal with.”

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Posted 2 months ago

“Easy to use website. Competitive prices and very fast Delivery”

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Posted 2 months ago

“Was kept informed of status as soon as I ordered”

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Posted 2 months ago

“Products arrived quickly and were as described.”

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Posted 2 months ago

“Easy purchase and promptly delivered”

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Posted 2 months ago

“always had good sevice when trading as ces and still good”

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Posted 2 months ago

“Easy to order first time I've had to wait to collect. Collected order from depo a bit chaotic, needs more staff on counter”

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Posted 2 months ago

“Good website , easy to navigate, and checkout process fast , have to say extremely fast postage and delivery, and excellent tracking , very competitive prices to , highly recommend to others”

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Posted 2 months ago

“In a word: phenomenal. Sent the wrong item, one call later, speaking to a real person who apologised profusely, the correct item arrived the next day. All at prices that make you wonder why anyone else bothers! Well done.”

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Posted 2 months ago

“Quick delivery & good quality item 👍”

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Posted 2 months ago

“Brilliant sevice and arrive fast and got me out of a fix as the roof is being done and I needed a new cowel for the fas outlet, simple to order etc. etc thans chaps and chapesses.”

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Posted 2 months ago

“Super fast delivery professional from start to finish”

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Posted 2 months ago

“A good clear website with good product description for a broad product range and spot on next day delivery made finding connectors and fittings for a tecky project easy. Thank you BES.”

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Posted 2 months ago

“Won't be using again. Ordered pipe freezing kit with specific delivery for Saturday. DPD said they had missed me for delivery when I was in all day, they took a blank photo and never came anywhere near. Finally got in touch with depot who said they would deliver later that day. It didn't arrive. Order cancelled, purchased from somewhere who delivered when they said they would.”

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Posted 2 months ago

Hi Mr Gargett, Our sincere apologies that your parcel was not delivered as expected – we completely understand how frustrating this must have been. I can see that you’ve already been in touch with our customer service team and that a credit was issued on 7th April 2026. While issues with our courier are very uncommon, this is certainly not the level of service we aim to provide. We’ve raised this directly with our Sales Team Leader, who will be escalating the matter with DPD to help prevent this from happening again. Thank you for bringing this to our attention, and we truly appreciate your patience. Kind Regards, BES Ltd.

Posted 1 month ago

“Been using BES for years. Great service and excellent customer service”

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Posted 2 months ago

BES.co.uk is rated 4.7 based on 7,883 reviews