BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,536 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,536 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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BES.co.uk 5 star review on 8th April 2026

Julian Clarke

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with BES. Products were exactly as described. On my initial order I mistakenly ordered the wrong product. Following a call to customer services I was sent a free returns label to return the product for a refund.”

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Posted 2 weeks ago

“Ordering process very easy, Invoice sent promptly, goods delivered on time and in full. Brilliant.”

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Posted 2 weeks ago

“Unfortunately this fitting wasn’t fit for purpose the 8mm side was fine but the 6mm side did not fit nor was there a recess for the olive it was more an iron connection on the 6mm side and could not be used to connect 6mm copper pipe”

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Posted 2 weeks ago

“Easy to order and an exceptional catalogue which many lack.Items came quickly.Very please.I would recommend BES”

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Posted 2 weeks ago

“BES are always my 'go-to' place for plumbing fittings. We usually get the delivery the following day and the're website is simple and easy to understand”

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Posted 2 weeks ago

“Ordered replacement gel pack for gas bubble tester. Items were in excellent condition, delivered really quickly and communication throughout was excellent. I would definitely used BES again, thank you.”

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Posted 2 weeks ago

“5 star service Exellent product and very speedy delivery.”

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Posted 2 weeks ago

“Outstanding service, very quick delivery. Order as as required and it was in stock - fantastic. Will send product review when I use the item. Would definitely use BES again and would highly recommend.”

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Posted 2 weeks ago

“Great product which was delivered promptly and at a great price”

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Posted 2 weeks ago

“Great product. Been looking for this exact product and couldn’t find it anywhere other than BES. Excellent price and very fast standard delivery.”

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Posted 2 weeks ago

“Very tough piece of pipe & quick delivery.”

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Posted 2 weeks ago

“advertise a product they dont have and then sent me the wrong part. got a refund but cannot supply the correct part. What a waste of space.”

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Posted 3 weeks ago

Hi David Shanks, thank you for your feedback. It is very rare indeed for us to be out of stock. We are sorry that on this occasion you missed out. It is a shame that the product you ordered did not meet your needs but of course a full refund will be issued once it is returned as per BES t&c's. Please contact customerservices@bes.co.uk Regards, BES

Posted 2 weeks ago

“Very good. Unable to get a particular seat anywhere. BES located one within minutes. Excellent service.”

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Posted 3 weeks ago

“Excellent service… received item following day I would highly recommend this company”

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Posted 3 weeks ago

“Great service delivery time was outstanding, definitely will use BES again.”

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Posted 3 weeks ago

“Fast delivery. Good materials and good manners on telephone.”

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Posted 3 weeks ago

“Ordered a Caleffi Ecocal TRV from BES as a replacement for a faulty one, straight forward to fit and a quick delivery, all good.”

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Posted 3 weeks ago

“First shopping experience with BES. Bought expansion tank to be shipped. Although delivery was as expected, unfortunately the expansion tank was damaged in transit. Customer services handled the issue promptly and also valued BES late night opening to pick up a replacement to keep job on track.”

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Posted 3 weeks ago

“Bought from BES in the past and as usual they delivered on time items well packed which is as well as it looked like the couriers had been playing football with it. In the end I only used the 90 deg elbow which performed as it should. Great company for big or small customers.”

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Posted 3 weeks ago

“Great selection, great prices, easy to order and fast delivery! Happy customer.”

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Posted 3 weeks ago

BES.co.uk is rated 4.7 based on 7,536 reviews