BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,257 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and well packaged”

Helpful Report

Posted 3 weeks ago

“Ordered for next day delivery as I urgently needed it, 5 days later arrived. Item was left outside my property despite me being at home. When I did get the item the box had clearly been opened, the seal broken and someone’s writing on the installation guide ? It did say on the box to return if seal broken but as I say it was urgent - I would have returned otherwise - disappointed mainly with courier but also that box had been opened”

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Posted 3 weeks ago

Good morning David - Thank you for your feedback, our apologies for the delay in your parcel - in order for us to get this issue sorted for you as quickly as we can could you please email customerservices@bes.co.uk with your order number. We hope to get this resolved for you as soon as possible, Kind Regards, BES Ltd

Posted 3 weeks ago

“I found there website easy to use and has a fast delivery service.”

BES.co.uk 5 star review on 28th January 2026

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Posted 3 weeks ago

“Outstanding service and delivery would definitely recommend this company deserve to do well you don’t get service like this in alot of places well done to all of your team 👏👏”

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Posted 3 weeks ago

“Purchased many 3inch vent items from BES all delivered within 24 hours of ordering. All items fitted perfectly. BES must be the only supplier of these out dated items as every thing is now 110mm.”

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Posted 3 weeks ago

“Really great product quality and fantastic delivery. Ordered 6pm and recieved 10am the next day to Scotland. Exceptional. Thanks”

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Posted 3 weeks ago

“No problems with order, thank you.”

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Posted 3 weeks ago

“Great service, such a quick delivery.”

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Posted 3 weeks ago

“Great service, very helpful on the phone, good price too.”

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Posted 3 weeks ago

“Perfectly acceptable service. Could do with having better delivery options and including a VAT receipt with the purchases so that we don’t have to chase it and ask for it to be emailed separately on every order.”

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Posted 3 weeks ago

Hi Mike, Thank you for your feedback. Please could you email accounts@bes.co.uk with your account number and correct email address for invoices. This means we can ensure your details are updated correctly on our system and ensures VAT receipts are sent out automatically & quickly. Regards, BES

Posted 3 weeks ago

“Excellent regulator fits perfect in my 19kg propane bottles and delivers correct pressure to my Gozney Dome gas barbecue.”

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Posted 3 weeks ago

“Excellent services and quick delivery”

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Posted 3 weeks ago

“Great online store with great prices - super fast deivery too, Bonus!”

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Posted 3 weeks ago

“Product as described and delivered quickly”

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Posted 3 weeks ago

“Easy to order. Competitive price. Product is good. Couldn’t ask for anything else!”

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Posted 3 weeks ago

“Easy to use web site. Very quick delivery. Highly recommend”

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Posted 3 weeks ago

“First time using BES and wow superfast delivery, really impresses and will use again, highly recommended!”

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Posted 3 weeks ago

“Excellent customer service and delivery. Pump arrived earlier than expected.”

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Posted 3 weeks ago

“I regularly order parts for my AGA from BES. They are very well priced and delivery is extremely quick.”

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Posted 3 weeks ago

“Thanks BES,only place to find this filter,a good price,and delivered when said.”

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Posted 3 weeks ago

BES.co.uk is rated 4.7 based on 7,257 reviews