BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,629 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service”

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Posted 3 weeks ago

“Always order from BES free next day delivery delivery man always chatty and leaves where I ask if not in”

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Posted 3 weeks ago

“There was a problem with the courier DPD. Contacted BES and they sorted it our straight away, great service, above & beyond.”

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Posted 3 weeks ago

“Very promp delivery service & as per order”

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Posted 3 weeks ago

“Delivered next day as a retired heating engineer i fitted my self really happy with the BES boiling water and tap got a spare cartridge for 6 months time great price really happy”

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Posted 3 weeks ago

“Excellent service item turned up in less than 24hrs.”

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Posted 3 weeks ago

“First class throughout”

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Posted 3 weeks ago

“I use BES occasionally I am retired officially so just the odd DIY job now. Over several years they have consistently delivered what I ordered on time for a good price.”

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Posted 3 weeks ago

“no problems sink fitted good sink all sorted”

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Posted 3 weeks ago

“Great product. Excellent service”

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Posted 3 weeks ago

“Metal flue box. The first one sent arrived damaged, no damage to the cardboard box, but had been dropped on the exit flue end. Customer service were good and dispatched a replacement strait away. I believe they have a warehousing / packaging problem with these, the second unit was also damaged but only in a minor way (also at the exit flue). Overall a good positive response from customer service, would use again.”

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Posted 3 weeks ago

“Next day delivery. Excellent service.”

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Posted 3 weeks ago

“Products regularly fail and have to be replaced. Refuse to compensate trades for wasted labour.”

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Posted 3 weeks ago

Hi John, thank you for your feedback. Based on your comments we are investigating. Please note that BES take product quality and service very seriously which is why we hold BSI certification as a business and stock products with the relevant quality kitemarks etc. where necessary. Regards, BES

Posted 3 weeks ago

“Easy on-line transaction. fast despatch and delivery. Good quality product.”

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Posted 3 weeks ago

“Easy, professional service. Order, pay, delivered.”

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Posted 3 weeks ago

“Excellent service. I ordered the wrong part, which was my fault. The returns procedure is painless and efficient. Great!”

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Posted 3 weeks ago

“great service”

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Posted 3 weeks ago

“Reliably good with very quick delivery. I wouldn't go anywhere else.”

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Posted 3 weeks ago

“Had excellent service and customer service from BES for many years.”

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Posted 3 weeks ago

“Product delivery was excellent. Arrived next day with Standard Delivery option. Easy to order and no problems experienced.”

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Posted 3 weeks ago

BES.co.uk is rated 4.7 based on 8,629 reviews