BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 6,889 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and excellant communication, thank you”

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Posted 1 month ago

“Excellent service…thank you.”

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Posted 1 month ago

“Ordered on the day came the day after quick deliveries”

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Posted 1 month ago

“Perfect, very good price and next-day delivery. Thanks”

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Posted 1 month ago

“good price and very fast dispatch and delivery. perfect !”

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Posted 1 month ago

“Excellent in sorting out a wrong delivery by the currier.”

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Posted 1 month ago

“ARRIVED ON TIME.”

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Posted 1 month ago

“Excellent service and delivery I have used BES for work and home for years”

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Posted 1 month ago

“easy to deal with delivery very quick.”

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Posted 1 month ago

“Taps were delivered on time and were exactly as described.They look really good,were easy to fit and work well.”

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Posted 1 month ago

“Very reasonable price, outstanding delivery, will use BES in future.”

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Posted 1 month ago

“The product I needed, at a very competitive price, delivered quickly. Easy to use website,”

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Posted 1 month ago

“Very happy with the way my lost parcel was delt with by the ustomer service team .Thanks”

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Posted 1 month ago

“A very prompt and professional service and we will be using them again in the future.”

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Posted 1 month ago

“Good stocks. You can find things here that you can't seem to find readily anywhere else. Docking two stars because they insist on using DPD who are by far the worst courier in rural Devon. However they did think to leave my package at the local collection point rather than take it back to the depot.”

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Posted 1 month ago

Hi, your feedback is noted and will be reviewed with DPD at our next joint meeting. We were pleased that your package was left at your local collection point rather than a potential delay via their depot. Regards, BES

Posted 1 month ago

“ordered a manifold and it arrived the next day”

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Posted 1 month ago

“Excellent service Delivered on time would highly recommend”

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Posted 1 month ago

“I bought an auto fill loop for my heating system. Must have a small leak somewhere. Have had gas detectors in and fixed some issues but boiler trips out in low pressure. Not now it doesn’t!!!”

BES.co.uk 5 star review on 17th November 2025

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Posted 1 month ago

“It's all about that delivery time....no other company can match that.”

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Posted 1 month ago

“Delivered as promised. Reasonable prices. Good selection of products.”

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Posted 1 month ago

BES.co.uk is rated 4.7 based on 6,889 reviews