BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,629 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, speedy service”

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Posted 3 weeks ago

“Had problems with delivery. After 2 days late I got in touch with BES, and they sorted the problem out straight away and also keeping us updated.”

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Posted 3 weeks ago

“Product and pricing are great Couriers useless totally ignored delivery instructions”

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Posted 3 weeks ago

“Arrived very quickly Simple process to buy Little bit more expensive than other company's But overall bang on Mr b 👍🏻”

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Posted 3 weeks ago

“Good reliable company prices are ok but delivery is exceptional.”

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Posted 3 weeks ago

“I’ve ordered several brass plumbing items (for a steam punk outdoor shower). The prices and service are excellent. When I made a mistake ordering a hose tap, the staff were really helpful with advice. They accepted the return and sent new part very quickly. Definitely recommend”

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Posted 3 weeks ago

“My order arrived on time, very quickly and the quality of the items I bought was very good. Great service, thank you BES”

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Posted 3 weeks ago

“Couldn't be better, ordered on a Sunday arrived Monday great service”

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Posted 3 weeks ago

“Right product whichm arrivedm very quickley”

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Posted 3 weeks ago

“easy and quick to order, delivered free and fast and cheapest to buy”

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Posted 3 weeks ago

“The guys behind the counter couldn’t track my order, but we got there in the end.”

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Posted 3 weeks ago

“Good value and fast delivery.”

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Posted 3 weeks ago

“Had a new cooker fitted and was advised we needed a safety blanking cap, told to go to the local BES, husband went and was told that we have to order on line, did that and then waited 20 mins for the part to be picked. Seems a bit of a long process when we knew what we wanted and then had to wait 20 mins.”

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Posted 3 weeks ago

Hi Louise, thank you for your purchase. We are pleased that your husband was able to source the correct gas blanking cap for your new cooker. BES operate from a vast 77,000 ft warehouse with over 15,000 products. We clearly state on our website and catalogue that collections will take up to 30 minutes to process (reduced from 1hr) so that items can be picked correctly from our warehouse locations. We understand your frustration and always strive to pick collection items as quick as is physically possible from within our huge warehouse distribution operation. Regards, BES

Posted 3 weeks ago

“ordered . Paid online. arrived on time . good product and very good service.”

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Posted 3 weeks ago

“First class from ordering material to delivery definitely use this company again a lot cheaper than the merchants”

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Posted 3 weeks ago

“Great prices prompt delivery would definitely buy again.”

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Posted 4 weeks ago

“Great prices and a good range of products. Overall, I’m happy with my purchase and would happily order from BES again. One suggestion would be to provide clearer information about delivery times to Northern Ireland. I placed my order late on a Tuesday afternoon and was offered a choice of delivery dates at checkout. I selected Thursday, under the option “Standard Delivery (UK Next Available Day)”. My invoice also stated “Next Day” delivery. On Wednesday, I received a notification from DX advising that delivery would be on Monday. The order eventually arrived on Tuesday, a week after it was placed. The longer delivery time wasn’t an issue for me personally, but I thought it was worth mentioning for other customers in Northern Ireland who might be ordering materials for time-sensitive jobs. It would be helpful if BES provided more realistic delivery estimates for Northern Ireland at checkout, or simply advised that deliveries may take a few additional working days. Otherwise, a positive shopping experience, with excellent prices. Just a little room for improvement in delivery information.”

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Posted 4 weeks ago

“Great service from bes as always arrived on time … better then going to plumbers merchants thanks again”

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Posted 4 weeks ago

“Very good fast delivery Recommended”

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Posted 4 weeks ago

“Easy to order. So much easier than trailing round the shops. Delivered on time. Thankyou”

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Posted 4 weeks ago

BES.co.uk is rated 4.7 based on 8,629 reviews