BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,196 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“products as described quick delivery”

Helpful Report

Posted 1 month ago

“Excellent service. Immediate response and updates to order. Parts ordered late on Friday, delivered on the following Monday.”

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Posted 1 month ago

“I brought 10mmx10M &8mmx10M copper tubing compression fittings two 8mm bends 1x8mm ball valve shut off and similar fitting for the 10mm copper tubing along with the inserts for the compression fittings at Bes Ltd you have the total range of fittings to choose from well done and thanks quick service.”

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Posted 1 month ago

“Bought a hotel tap water filter. Swift delivery very happy with the product.”

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Posted 1 month ago

“Always good service from BES, quoted delivery time in my experience is excellent which is important as other companies have let me down at the last minute due to useless couriers.”

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Posted 1 month ago

“Wide range of parts are availble as well as fast delivery of service.”

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Posted 1 month ago

“Ordered on line delivered when they said it would be no drama”

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Posted 1 month ago

“Good value and quick delivery”

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Posted 1 month ago

“The Domus EasiPipe Insulation was good and did the job although I felt it was a little expensive for what it was. It was also perhaps overly packaged but maybe that overcomes possible transport damage. I guess overall I paid for the efficient and fast service - so maybe fairly happy with the outcome.”

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Posted 1 month ago

“Fantastic service first time I have used this company and vry satisfied. I'm still waiting for gas engineer to fit the product and hopefully it should be perfect.”

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Posted 1 month ago

“Falsely advertised unit as being in stock and then informed me there wasn’t any until end of august. Still took the money but I was told I would be refunded. Still waiting for £405 to be refunded.”

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Posted 1 month ago

Hi Sarah - We deeply apologize for the item you ordered not being in stock at the time of placing your order. These orders usually go on back order until we can get the part delivered to you; unfortunately this is not always the case due to the supply and demand of certain products. If you require anymore assistance please don't hesitate to ask. Kind Regards, BES Ltd

Posted 1 month ago

“My fga wasn't delivered to correct address, Dave phoned dpd and myself 4 times last Friday to get it redelivered which it was. Big thanks to Dave for sorting it.”

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Posted 1 month ago

“Perfect for what i needed. Fast delivery and reasonable pirced.”

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Posted 1 month ago

“BES have a good stock of some specialist items which make the job simple to achieve.”

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Posted 1 month ago

“Never been let down & a very fast service”

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Posted 1 month ago

“Excellent service. Both items very well listed on website and very competitively priced. Delivery was spot on, I chose the next available slot from the order processing and items were delivered on time the next day. I will certainly buy from again.”

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Posted 1 month ago

“Excellent service good product, will def. use again.”

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Posted 1 month ago

“Ordered at 6 o'clock at night and was delivered next morning, and I live in Northern Ireland, now that what you call service, quality goods at a good price.”

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Posted 1 month ago

“Exactly what I wanted and delivered very quickly”

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Posted 1 month ago

“Repeatedly selling us faulty gas products and refuse to offer any form of compensation. Instead falling back on ‘company policy’. Terrible customer service attitude. Have found a better supplier now.”

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Posted 1 month ago

Hi John - I am sorry to hear you have received a faulty product. I have spoke with our customer service department and they had advised you to return the product back to us in order to receive a replacement; this was on the 26th June 2026. Unfortunately, we cannot provide a refund or a replacement unless the faulty product is returned to us. I hope this helps and hope you are able to use us again in the future. BES Ltd

Posted 1 month ago

BES.co.uk is rated 4.7 based on 8,196 reviews