BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,629 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good delivered as promised.”

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Posted 1 month ago

“Good and excellent please to buy”

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Posted 1 month ago

“Amazing range of products at great prices. However the website is clunky and the serch engine is poor.”

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Posted 1 month ago

“Good products and prices with an excellent delivery service. Can’t fault BES really.”

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Posted 1 month ago

“Arrived quickly and was a very hard part to aquire and bes came through as allways . Great company”

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Posted 1 month ago

“I bought a CO alarm and a 2 port valve head but it really doesn't matter what you buy as you have a choice of many options for each product so pay your money and take your choice, what does matter though is how slick the system is, order and pay, paperwork done in no time and delivery often next day even if it's on standard delivery. TLDR Brilliant service”

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Posted 1 month ago

“Good availability of products and they carry a wide range. The Website needs serious attention - searching is an absolute pain - either doesn't work, or comes up with random list of items without any sense e.g. it should be possible to search selectively for gas or water press fittings, they should have the most common fittings at the top, but, it is completely random e.g lists street elbows and 35mm/28mm fittings first -what! This was not designed by anyone who uses these products. You can select delivery date, but, they just ignore it and send next day when you are not home!!!”

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Posted 1 month ago

Hi Mark, thank you for your feedback. Please note that it is possible to select your preferred filters and facets when you action a search within our site. However, we recognise your comments and we are always striving to further improve all areas of our business. Thank you for your order. Regards, BES

Posted 1 month ago

“Product was has expected, however that was after I had to return a 22mm Inta Fill vale which was given to me and was wrong product. A different brand with different internal bore dimension. I was informed by your technical operative the 22mm Altecnic version was no longer available and the Inta Fill and Flush Valve was the only type available. I will not be buying any Inta fill valves due to the internal bore. I had to compromise and buy the 28mm version and then had reducing couplers.”

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Posted 1 month ago

Hi Kevin, thank you for your feedback. We are pleased that a member of our technical team was able to assist you. It can be a challenge for BES if a supplier withdraws a product from their range. We will always endeavour to replace the withdrawn item with an equivalent. We are sorry that in this instance that Inta did not match your particular needs. Regards, BES

Posted 1 month ago

“Excellent supplier - fast service”

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Posted 1 month ago

“Excellent fast service, and quality item supplied!”

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Posted 1 month ago

“Delivery of the goods ordered was fast and efficient. Happy to use them again. The goods were excellant.”

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Posted 1 month ago

“Unfortunately BES were let down utterly and completely by DPD who failed to deliver the item, claimed they lost it and then did nothing to help or sort the issue they sorted. We ended up with an annoyed customer and working late hours to make up for delays in the job. DPD as BES delivery chain failed in every way to honour the contract between us and BES.”

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Posted 1 month ago

Hi Michael, thank you for your feedback. We are really sorry about the DPD service, thankfully rare. Apologies, BES

Posted 1 week ago

“Expansion tank came complete with all parts and is good quality”

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Posted 1 month ago

“First clas service with fantastic stock range. Faultless but possibly not the cheapest. They can not be the best and the cheapest.”

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Posted 1 month ago

“one of the best suppliers i am using for my gas supplies”

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Posted 1 month ago

“great choice, fast dispatch. good at solving issues with order even if it's not their fault”

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Posted 1 month ago

“Easy to order online, arrived promptly and exactly what we needed.”

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Posted 1 month ago

“The pipe covers i bought were in good condition when they arrived and they arrived when expected. They aren’t especially easy to fit but as I got the hang of it it did get easier. They aren’t especially edges were sharp and cut skin easily but wearing gloves would make it harder to fit.”

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Posted 1 month ago

“Very good supplier, one of the best I deal with. Quick delivery, good range of stock.”

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Posted 1 month ago

“Ordered a new lpg auto change over valve as the old one had failed. Delivery was quick and arrived in perfect condition. Valve changed by gas installer and up and running.”

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Posted 1 month ago

BES.co.uk is rated 4.7 based on 8,629 reviews