BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,584 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,584 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as normal”

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Posted 2 months ago

“Asked for Monday delivery after ordering on a Thursday It arrived 6-15pm Friday. Excellent product replacement Thank you”

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Posted 2 months ago

“So Quick and as I ordered the wrong part , got a refund and ordered the correct part . Very good thanks.”

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Posted 2 months ago

“Part great. Courier failed to deliver, BES, Dave sorted efficiently and valve was delivered next day. Excellent resolution.”

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Posted 2 months ago

“Quick delivery and friendly service.”

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Posted 2 months ago

“Over the years in the plumbing / heating business, I have ordered a lot from BES, it’s true some stock is better priced than other, but in general good price, and always turns up very quickly 👍”

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Posted 2 months ago

“Arrived quickly and well packaged”

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Posted 2 months ago

“Ordered for next day delivery as I urgently needed it, 5 days later arrived. Item was left outside my property despite me being at home. When I did get the item the box had clearly been opened, the seal broken and someone’s writing on the installation guide ? It did say on the box to return if seal broken but as I say it was urgent - I would have returned otherwise - disappointed mainly with courier but also that box had been opened”

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Posted 2 months ago

Good morning David - Thank you for your feedback, our apologies for the delay in your parcel - in order for us to get this issue sorted for you as quickly as we can could you please email customerservices@bes.co.uk with your order number. We hope to get this resolved for you as soon as possible, Kind Regards, BES Ltd

Posted 2 months ago

“I found there website easy to use and has a fast delivery service.”

BES.co.uk 5 star review on 28th January 2026

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Posted 2 months ago

“Outstanding service and delivery would definitely recommend this company deserve to do well you don’t get service like this in alot of places well done to all of your team 👏👏”

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Posted 2 months ago

“Purchased many 3inch vent items from BES all delivered within 24 hours of ordering. All items fitted perfectly. BES must be the only supplier of these out dated items as every thing is now 110mm.”

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Posted 2 months ago

“Really great product quality and fantastic delivery. Ordered 6pm and recieved 10am the next day to Scotland. Exceptional. Thanks”

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Posted 2 months ago

“No problems with order, thank you.”

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Posted 2 months ago

“Great service, such a quick delivery.”

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Posted 2 months ago

“Great service, very helpful on the phone, good price too.”

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Posted 2 months ago

“Perfectly acceptable service. Could do with having better delivery options and including a VAT receipt with the purchases so that we don’t have to chase it and ask for it to be emailed separately on every order.”

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Posted 2 months ago

Hi Mike, Thank you for your feedback. Please could you email accounts@bes.co.uk with your account number and correct email address for invoices. This means we can ensure your details are updated correctly on our system and ensures VAT receipts are sent out automatically & quickly. Regards, BES

Posted 2 months ago

“Excellent regulator fits perfect in my 19kg propane bottles and delivers correct pressure to my Gozney Dome gas barbecue.”

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Posted 2 months ago

“Excellent services and quick delivery”

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Posted 2 months ago

“Great online store with great prices - super fast deivery too, Bonus!”

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Posted 2 months ago

“Product as described and delivered quickly”

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Posted 2 months ago

BES.co.uk is rated 4.7 based on 7,584 reviews