BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,587 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent services and quick delivery”

BES.co.uk 5 star review on 28th January 2026

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Posted 2 months ago

“Great online store with great prices - super fast deivery too, Bonus!”

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Posted 2 months ago

“Product as described and delivered quickly”

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Posted 2 months ago

“Easy to order. Competitive price. Product is good. Couldn’t ask for anything else!”

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Posted 2 months ago

“Easy to use web site. Very quick delivery. Highly recommend”

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Posted 2 months ago

“First time using BES and wow superfast delivery, really impresses and will use again, highly recommended!”

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Posted 2 months ago

“Excellent customer service and delivery. Pump arrived earlier than expected.”

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Posted 2 months ago

“I regularly order parts for my AGA from BES. They are very well priced and delivery is extremely quick.”

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Posted 2 months ago

“Thanks BES,only place to find this filter,a good price,and delivered when said.”

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Posted 2 months ago

“Found required items in online catalogue very quickly . Purchase was very smooth and delivery next day.”

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Posted 2 months ago

“Item exactly as ordered, fantastic service and received within 24 hours. Many other companies could learn a lot from this company about customer service.”

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Posted 2 months ago

“Kane 158 Analyser I bought was over a month into its calibration, no customer service reply. I purposely bought this after December so I did not have to send off for calibration during busiest month.”

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Posted 2 months ago

Good afternoon Mr Johnston, Thank you for your feedback. I’m sorry to hear you haven’t received a response from our customer service team. We take this very seriously and want to get this issue resolved quickly for you. Could you please contact us directly at customerservices@bes.co.uk / 0121 322 6400 so we can resolve this as quickly as possible? We appreciate your patience and look forward to helping you. Kind Regards, BES Ltd

Posted 2 months ago

“Great company excellent next day service, product is first class Would like to have the ability to add to or amend an order, up to some sort of cut-off time”

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Posted 2 months ago

“Good product delivered speedily as promised. BES are becoming my go-to supplier. All good.”

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Posted 2 months ago

“requested a Friday delivery but goods were delivered on the Wednesday before, no one was in. Advised DPD to leave under the car port, they left it in on the doorstep in prime loccation for anyone to walk away. Other than that everything else was excellent.!”

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Posted 2 months ago

“Ease of use and navigation of web site The item was delivered the day after ordering.”

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Posted 2 months ago

“Excellent customer service. Fast delivery.”

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Posted 2 months ago

“Order dealt with very efficiently. Received in good time. Unfortunately product was ordered incorrectly. I returned item which again was dealt with very efficiently. Would order from again.”

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Posted 2 months ago

“Great for fitting to Hans Grohe or any tap with a 3/8 flexible.”

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Posted 2 months ago

“Thank you pump seems to be working as it should and your vervice is very good”

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Posted 2 months ago

BES.co.uk is rated 4.7 based on 7,587 reviews