BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,888 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely faultless service as always”

Helpful Report

Posted 2 months ago

“Excellent service and price..very fast delivery..would recommend 100%”

Helpful Report

Posted 2 months ago

“I’ve been using BES for maybe 20 years, they haven’t changed, still great service, fair prices and a range that you won’t find in Screwfix”

Helpful Report

Posted 2 months ago

“Once again BES was the only company to have this item in stock at a fair price”

Helpful Report

Posted 2 months ago

“BES are excellent, but my new Tedto 310 has developed a faulty screen after less than a week of light use??”

Helpful Report

Posted 2 months ago

“I needed to replace my external sink and bath waste pipes but was inable to find anywhere local that stocked 40mm grey pipe and accessories. Found BES online who had everything I required and it was also cheaper than the sheds. Service was outstanding too and it was shipped on a next day delivery which arrived as stated. Cannot recommend this company highly enough.”

Helpful Report

Posted 2 months ago

“Fast and efficient delivery of reasonably priced products.”

Helpful Report

Posted 2 months ago

“Excellent service and a quality product Ordered on the Thursday and received the meter box door the next morning .(I live in Northern Ireland )”

Helpful Report

Posted 2 months ago

“I use BES once or twice most months and find they are competitive with their prices and have a massive range of stock including some items that I struggle to find elsewhere. I usually collect any items from the counter in Brum and the staff are always really good and the opening hours are better (longer) than most.”

Helpful Report

Posted 2 months ago

“Very prompt service, my order got split by the courier for some reason, I liaised with customer support who were brilliant. Options were to wait to see if the item was finally delivered, a refund or the part resent. The part turned up first thing the next morning by the courier.”

Helpful Report

Posted 2 months ago

“Product as described and supernatural delivery. Excellent”

Helpful Report

Posted 2 months ago

“excellent service”

Helpful Report

Posted 2 months ago

“I’ve got a really good deal on my tools. I bought a press fit tall and I’ve got it cheaper than anywhere else. Delivery was the next day. Got nothing to complain about Wood thoroughly recommend them to other people.”

Helpful Report

Posted 2 months ago

“always had good service from bes fast service and good prices”

Helpful Report

Posted 2 months ago

“Good price and very prompt delivery”

Helpful Report

Posted 2 months ago

“I have been ordering parts from BES for many years now. I have always found the staff helpful and professional. Parts have always arrived on time as advised.”

Helpful Report

Posted 2 months ago

“Constantly being pestered to leave reviews by BES on every order my company place, just because my email is the registered point of contact. No idea if this part is any good, no idea on the quality, delivery status, packaging or anything. I'm just someone in the office thats been asked to order this. No point sending me review emails every order as I have no idea what the quality or reliability is like. Only thing I can comment on is how easy/straight forward it is to place an order and the price is normally cheaper than alternative suppliers.”

Helpful Report

Posted 2 months ago

Hi Simon Morfey, thank you for your feedback. Apologies, we have noted and also removed you from the invite list. On a positive note we are very pleased that you like our service "One thing I can comment on is how easy/straight forward it is to place an order and the price is normally cheaper than alternative suppliers" Regards, BES

Posted 2 months ago

“I placed my order on the 11th March and as of the 18th March I still have not received it, so I am not happy with the service.”

Helpful Report

Posted 2 months ago

Hi Nuala Thompson, thank you for your feedback. We are very sorry about the delay to N.Ireland. Upon investigating we can see that our courier has let us both down (very rare) - they delivered to your neighbour at #9 yesterday (Mark) as they failed to get a response at your delivery address. Sincere apologies. BES

Posted 2 months ago

“Fantastic service ,never let you down”

Helpful Report

Posted 2 months ago

“All good with order and delivery but Anaylser doesn’t work and now trying to get it back to Kane for repairs hasn’t been easy”

Helpful Report

Posted 2 months ago

Hi Dominic Noonan, Thank you for your feedback. We are sorry to hear about your Kane analyser not working (VERY unusual) however, my colleague informs that Kane will investigate and will sort this for you. Please advise us customerservices@bes.co.uk if it continues to not be easy with Kane. Regards, BES

Posted 2 months ago

BES.co.uk is rated 4.7 based on 7,888 reviews