BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 6,889 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again excellent service and products”

Helpful Report

Posted 3 months ago

“Easy to order, arrived promptly, simple to fit, just the job.”

Helpful Report

Posted 3 months ago

“Very fast excellent service”

Helpful Report

Posted 3 months ago

“Excellent service”

Helpful Report

Posted 3 months ago

“Great service from BES again. Thanks for your help guys sorting my order delivery 👍😀👌”

Helpful Report

Posted 3 months ago

“Product arrived on time with good protective packaging.”

Helpful Report

Posted 3 months ago

“First class service and product and bravo for using dpd excellent”

Helpful Report

Posted 3 months ago

“Not as expected, Product is fine but measument is confusing also there is no diagram for the measument showing on your website which will confused all customers.”

Helpful Report

Posted 3 months ago

Hi, thank you for your feedback. We take our customer service very seriously so it would be great to know which product that you are referring to? (there were a lot of different products on your order) Regards, BES

Posted 3 months ago

“Great product. Great value for money. Very well packaged. Great postage. What more can I say. Thanks BES.”

Helpful Report

Posted 3 months ago

“Very good service”

Helpful Report

Posted 3 months ago

“Had a query to make sure I ordered the correct part, super helpful and parts were with me the next day. Brill.”

Helpful Report

Posted 3 months ago

“such a wide selection of trade products. its a one stop shop.. free delivery is a bonus but the speedy delivery is the cats whisker!!!!!!!!!!!!”

Helpful Report

Posted 3 months ago

“Very fast delivery and the product is spot on Highly recommend”

Helpful Report

Posted 3 months ago

“Speedy delivery . Competitively priced product .”

Helpful Report

Posted 3 months ago

“All OK with BES.co.uk”

Helpful Report

Posted 3 months ago

“Found what I needed on line and next day delivery, what more could you ask for.”

Helpful Report

Posted 3 months ago

“UNABLE TO GET INVOICES, THEY HAVE JUST STOPPED COMING THROUGH AUTOMATICALLY, HAVE CONTACTED BES - NO RESPONSE HAVE REQUESTED COPY INVOICES - NO RESPONSE”

Helpful Report

Posted 3 months ago

Hi Shaun, apologies about this. Rest assured one of the team will be in contact with you very shortly to resolve. Regards, BES

Posted 3 months ago

“Still waiting for a refund. Was promised delivery and then told out of stock for 6 weeks or so when i enquired why my order was not delivered. Very poor service”

Helpful Report

Posted 3 months ago

Thank you for your feedback although it falls well short of our normal high service levels. Therefore please can you email customerservices@bes.co.uk with details so that we can investigate and resolve. Regards, BES

Posted 3 months ago

“Fantastic service. Reasonable price, overnight delivery. Arrived in good condition, exactly as described. First time I have ordered from BES, I very much doubt it will be the last. I would recommend BES.”

Helpful Report

Posted 3 months ago

“Exellent service. ..Simple and fast...Well done .keep up B.E.S .....Leighton.”

Helpful Report

Posted 3 months ago

BES.co.uk is rated 4.7 based on 6,889 reviews