BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,888 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the item I needed via Google. 1/2" x 3/4" male coupling was the item and believe it or not the item is not in abundance on the web. Clicked on the BES website. Reviewed the item and placed what I needed in the basket. Could not be easier. Communication great and delivery prompt.”

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Posted 2 months ago

“As ever all great”

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Posted 2 months ago

“As advertised easy to install quick delivery”

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Posted 2 months ago

“Delivery did not arrrive - DPD made one attempt outside business hours and no further attempt - now need to re-order causing delays to repair work.”

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Posted 2 months ago

Thank you for your feedback. We are sorry about your delayed delivery with DPD. As soon as we were aware your goods had been returned as damaged, we sent a replacement for delivery the next day. However, you also placed a reorder yourself and this was also delivered by DPD at the same time (today at 13.19) Apologies but if you wish to return the duplicated product please contact our customer services dept. customerservices@bes.co.uk and they will take care of this on your behalf. We are very sorry about the mix up with the courier in relation to your original delivery, thankfully this is very rare. Apologies. BES

Posted 2 months ago

“Call to the helpline, explain to the gentleman exactly what I needed, he told me the part required, ordered online picked up within the hour. Easy quick and simple, I was at my wits end looking for this fitting and was so relieved when I got it, wish I had come here first would of saved a lot of time and money, thank you.”

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Posted 2 months ago

“Excellent service would recommend”

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Posted 2 months ago

“Unbelievably fast delivery in less than 24 hours from ordering. Not fitted yet but the cowl looks perfect”

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Posted 2 months ago

“Good service - arrived quickly.”

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Posted 2 months ago

“Excellent Service Will Use Again.”

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Posted 2 months ago

“I didn’t get my order and they did not answer to my emails”

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Posted 2 months ago

Thank you for your feedback Petru. Apologies for the delays to your delivery. Our courier has let us both down, which thankfully is very rare. Following contact with our team we understand that you have requested a refund. Your refund will be processed in due course. Apologies, BES

Posted 2 months ago

“Excellent as always 👌”

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Posted 2 months ago

“Internet site is really easy to use and delivery is always updated and on time”

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Posted 2 months ago

“Delivery, product all good”

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Posted 2 months ago

“I am SO - SICK of their adverts! Never mind the "house wives' choice" guy in the warehouse or the guy in the pub or the football spectators or the couple in the gym... what the hell have dinosaurs or being stuck on a train track got to do with anything?! Oh yeah - the 'big stuff' I deal with all the time... hiding from dinosaurs! I have seen all of them THOUSANDS of times, on EVERY video I watch on YouTube and I've HAD IT. The only reason I bought what I bought is because they are the only people that sell it. Otherwise, I have a "no BES" policy. Sort out your advert targeting levels!”

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Posted 2 months ago

Hi, thank you for your feedback. In terms of our product range we are glad that you were able to source what you needed because nobody else sells it. BES pride themselves on a wide range of products with stock levels maintained so we don't let customers down. However, regarding your comments relating to 'adverts' please note that this is a personal choice and you are able to control on your side via your personal choice of web browsers etc. To stop receiving targeted ads on YouTube, please disable your own personalized ads in your Google Account settings. This stops Google from using your search and browsing history to target ads. Desktop/Mobile: Go to your Google Account settings and navigate to Data & privacy. Find Personalized ads (or My Ad Center) and select Turn off. Note: You will still see ads, but they will not be based on your interests. We hope this helps. Regards, BES

Posted 2 months ago

“These are ideal , only issue is the hoses have a manufacturer date of 2025 , same with all the pig tails I am buying I have also tried emailing twice to discuss better terms but no one gets back to me ,”

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Posted 2 months ago

“I contacted BES by email with a query, and had a reply straight back this was at 8.30 on the evening! Straight forward information ,so I placed an order and picked it up the next day, great company and it was the cheapest price.”

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Posted 2 months ago

“Very quick delivery, well packaged. Thank you”

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Posted 2 months ago

“Cabinet delivered timely. Very well packaged. Fitted into place perfectly. Very pleased with service and product received.”

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Posted 2 months ago

“Great, Order before 9pm for next day delivery. 15mm pipe clips are big disappointment.”

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Posted 2 months ago

“Always great service. Highly recommend.”

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Posted 2 months ago

BES.co.uk is rated 4.7 based on 7,888 reviews