BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,630 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt customer service. Speedy delivery and good pricing”

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Posted 2 months ago

“Quick delivery and perfect replacement for a discontinued part.”

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Posted 2 months ago

“As always - top service ordered Sunday , delivered Monday morning at 11 am Brilliant company Keep it up lads”

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Posted 2 months ago

“Great to deal with, ordered and came the next day. All items were recived in good order. will defenatly use them again.”

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Posted 2 months ago

“Reliable service, delivery has always been ontime and we are kept upto date with delivery options, would not hesitate to order from BES. Prices and range are excellent.”

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Posted 2 months ago

“Website was easy to navigate to find required product, product description very good with photo's and dimensions. Easy ordering process. Product arrived in super fast time, Very well insulated and packaged. Great experience all round. Would definately use BES again, Thank you”

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Posted 2 months ago

“We have ordered from BES for a while now very quick and easy next day or day after delivery”

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Posted 2 months ago

“Excellent all fitted water running extremely well now. Good fast service thanks”

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Posted 2 months ago

“Delivered promptly Very impressive”

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Posted 2 months ago

“Great choice of stock and verity,good quality products at affordable prices”

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Posted 2 months ago

“Excellent service, competitive pricing and prompt delivery”

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Posted 2 months ago

“Super quick delivery”

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Posted 2 months ago

“Brilliant customer service. I think though, they need to be clearer that before 12pm next day delivery is an ambition and not a guarantee, Sadly the excellent service BES provide was let down by DX Delivery who failed to put my order on their lorry and only realised when I chased.”

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Posted 2 months ago

“Quick delivery. Just the job for what I needed.”

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Posted 2 months ago

“Spot on and fast delivery”

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Posted 2 months ago

“Excellent service, fast delivery, quality products”

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Posted 2 months ago

“I havent received my order yet and dont understand why its takng so long? So amnot a happy bunny”

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Posted 2 months ago

Hi Gerald Meager, thank you for your feedback. We note that when you placed your order you clicked on 'collection'. We can see that this was an error. Due to the slight delay we will waive the applicable delivery charge of £4.95 (your order is less than £50) as a gesture of goodwill. Regards, BES

Posted 2 months ago

“Awful customer service! Ordered the wrong thread size on the outside tap rang customer service within 10 minutes of original order and was told sorry nothing can be done, unless you order another ( the one i wanted) and pay the extra postage and return the wrong one or cancel the whole order again losing the postage and reorder. Will certainly think twice about placing another order customer service were less than helpful!”

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Posted 2 months ago

Hi Ben Mooney, Thank you for your feedback. We take on board your comments regarding the order you wished to cancel 10 minutes after placing it online. Our IT systems are fully automated for speed inc. our partner integrations, so that we can meet courier deadlines and deliver next day to thousands of customers. For 99% of orders placed once the order has been paid for our customers can relax knowing their goods are on the way, as we pride ourselves on a fast turnaround. Regards, BES

Posted 2 months ago

“Quickly delivered arrived on time and was easy to fit.”

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Posted 2 months ago

“Excellent product, price and service! What more can you want?”

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Posted 2 months ago

BES.co.uk is rated 4.7 based on 8,630 reviews