BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,064 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was delayed due to the courier. When eventually my soil pipes arrived packing was torn and scuffed and the sockets of the pipe badly scuffed. Would suggest extra packing around the tops would have been helpful to avoid damage. When I order again will buy plain pipe and separate sockets bends I bought came in a box. Would normally have given 5* as not been let down on delivery before but full marks for team in form of Jane who was v helpful. I was compensated with a discount which was much appreciated.”

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Posted 3 years ago

“First class service JG”

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Posted 3 years ago

“parts perfect the only issue I had was delivery driver couldn't be bothered to knock so left a card when someone home for me to pickup later that day and when I spent £20 on next day before 1030 delivery wasn't happy as I had a job booked for late morning”

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Posted 3 years ago

“Great service as usual”

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Posted 3 years ago

“Helpful information on website, always prompt delivery.”

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Posted 3 years ago

“Delivery in on time. Goods in tact , and as described. Thought your delivery charges on the high side, compared to Amazon. But your goods were much cheaper and good quality .”

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Posted 3 years ago

Thank you for your feedback. We were very pleased to hear that delivery was on time and goods in tact. Also that you think our products are good value and quality. Please note that our delivery charges are very competitive within the plumbing and heating sector. Also that delivery is FREE for all orders over £50. Regards, BES

Posted 3 years ago

“they seem quite efficient with quick despatch. delivery came outside of the stated time scale but no big problem”

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Posted 3 years ago

“they seem quite efficient with quick despatch. delivery came outside of the stated time scale but no big problem”

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Posted 3 years ago

“Can't fault, no fuss ordering. Then very prompt..”

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Posted 4 years ago

“1st class service”

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Posted 4 years ago

“Didn't have everything ordered but these days not many people do”

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Posted 4 years ago

“Great product at an even better price, delivered the next day? What’s not to like?”

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Posted 4 years ago

“I have used BES for years now. They have a great website, orders are easy and delivered promptly. But most of all, the staff make this company. They are brilliant. Helpful, friendly and efficient, and always there on the phone if you need them. If only others companies were like this, the world would be a better place!”

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Posted 4 years ago

“Well packaged, delivery a little expensive for what it was”

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Posted 4 years ago

“Lovely service”

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Posted 4 years ago

“Product arrived on time, good price”

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Posted 4 years ago

“Service perfect will deal with again, delivery very fast, price's exceptional. Only poor point, i did not receive first order catalogue.”

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Posted 4 years ago

“Very quick service and delivery,the cost of materials is ridiculous at moment so if had to of paid postage wouldn’t of ordered”

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Posted 4 years ago

“Usually use local plumbers merchants got the same stuff from BES(same manufacturer) for about 80% saving. Someone is taking the p@##”

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Posted 4 years ago

“All good thanks”

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Posted 4 years ago

BES.co.uk is rated 4.7 based on 8,064 reviews