BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,318 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems at all with BES. I have problem with DPD the carrier that you use. I emailed you about this”

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Posted 4 months ago

“Arrived but was packed upside down. May I put forward that top or bottom is marked on the box”

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Posted 4 months ago

“Always a great service great customer service, only let down by dpd being so hit and miss”

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Posted 4 months ago

“First class service but no incentives to be loyal to you.”

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Posted 4 months ago

“STRAIGHT FORWARD AND SPOT ON DELIVERY”

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Posted 4 months ago

“The Part arrvied promptly (Vantage WC Side Inlet + Geo Button) but there was something loose in the box. It turned out to be a samll broken lug that should holding the Siphon assemply in place. The returns people were great and a replacement unit shipped next day - excellent service. The downside is that this lug breaking off in transit is a known issue and the unit supplier Dudley had been informed by BES. I feel BES should have open the box before shipment and removed the siphon and packed seprerarely. My plumber tells me he will need to charge me for the extra visit. So I am out of pocket due to a known issue!!”

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Posted 4 months ago

“quick delivery - thank you”

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Posted 5 months ago

“SuperSmashingGreat👍. Juz wot it says on the packet”

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Posted 5 months ago

“Easy to order first time I've had to wait to collect. Collected order from depo a bit chaotic, needs more staff on counter”

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Posted 5 months ago

“Very pleased with my meter cover. If there is a downside, then maybe I would ask for a stronger spring on the catch mechanism, otherwise great.”

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Posted 5 months ago

“These are ideal , only issue is the hoses have a manufacturer date of 2025 , same with all the pig tails I am buying I have also tried emailing twice to discuss better terms but no one gets back to me ,”

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Posted 5 months ago

“Fast sending from bes - not so fast with dhi”

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Posted 5 months ago

“excellent products a a competitive price .very quick delivery too”

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Posted 6 months ago

“The products were fine and as advertised. Unfortunately the packaging was poor and arrived damaged but thankfully the items inside were ok.”

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Posted 6 months ago

“Not yet used the product. It looks suitable for purpose.”

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Posted 6 months ago

“Order process and collection simple and straightforward. Not quite 5 stars. The 1/2" and 3/4" tap connector epdm washers were actually slight too small in diameter and rather thin. Also, I couldn't add to my order or place an order for a single item at the collection point without an 'up to 30 minute wait.'”

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Posted 6 months ago

“Fantastic. Would of been 5* but delivery driver made no attempt to deliver and I had to pickup from local drop off point. This aside very pleased with B.E.S.”

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Posted 6 months ago

“I am very happy with the product would shop again for other parts”

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Posted 7 months ago

“I bought a part online, but unfortunately it didn't fit. I contacted customer services and they arranged for the item to be collected and provided me with a refund...no hassle, very pleased.”

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Posted 7 months ago

“Great suppliers great support when you call. Negative would be the search function on the web. Example Press fit doesn’t really bring up the full press-fit fittings availability.”

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Posted 7 months ago

BES.co.uk is rated 4.7 based on 8,318 reviews