BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,374 Reviews

94 %

of reviewers recommend BES.co.uk

4.7

Based on 6,374 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service perfect will deal with again, delivery very fast, price's exceptional. Only poor point, i did not receive first order catalogue.”

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Posted 2 years ago

“Very quick service and delivery,the cost of materials is ridiculous at moment so if had to of paid postage wouldn’t of ordered”

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Posted 2 years ago

“Usually use local plumbers merchants got the same stuff from BES(same manufacturer) for about 80% saving. Someone is taking the p@##”

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Posted 2 years ago

“All good thanks”

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Posted 2 years ago

“Excellent service. Unfortunately wrong part. You handled very well.”

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Posted 2 years ago

“I have ordered many times from B.E.S and will continue to do so. They have good value products which are almost always in stock. I feel I must however mention the issue of occasionally damaged goods, which has been due to the sometimes poorly packed boxes. The boxes are packed out with the air filled plastic bags, which are very often deflated by the time my order arrives, meaning that the goods inside slide around and can become damaged. That said B.E.S are very quick to send out replacements. Sort this issue out and it would definitely be 5 Stars.”

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Posted 2 years ago

“The oodering is easy & quick, Prompt delivery. Always arrives on day stated. Any quiries & returns sorted without fuss.”

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Posted 2 years ago

“Price and availability also delivery was a big factor”

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Posted 2 years ago

“Great service from you as before, but you were let down by the pot office who failed to deliver next day as promised. Gary Ovenblitz”

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Posted 2 years ago

“Bes are really good and helpful but Tuffnalls misplaced my delivery nearly 2 weeks ago. Still waiting sadly.”

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Posted 3 years ago

“Goods sent as requested. Now buried underground never to be seen again! Staff very helpful. Only problem was with courier (Tufnells) who managed to lose the item for 2 days in spite of it being 5ft across and weighing 56 kilograms. But all right in the end.”

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Posted 3 years ago

“very happy with service so far and response regarding one item not supplied as out of stock . i am hoping to receive item tomorrow therefore happy to upgrade review then”

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Posted 3 years ago

“Good quick service, correct part, no problems but adverts all over my screen in the following days!”

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Posted 3 years ago

“GOOD SERVICE AND QUICK DELIVERY”

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Posted 3 years ago

“Very good service during corona virus. I was kept up to date on dispatch and delivery time. Good job”

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Posted 3 years ago

“Great items very good quality and value for money”

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Posted 3 years ago

“Cistern was much as expected except description said ‘internal overflow’ and product which came had a standard side overflow which caused some problems.”

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Posted 3 years ago

“Simple easy to use”

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Posted 3 years ago

“Great communication and delivery service.”

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Posted 3 years ago

“Got what I wanted as the discription said.”

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Posted 3 years ago

BES.co.uk is rated 4.7 based on 6,374 reviews